Starbucks
212 Hinton Oaks Blvd, Knightdale
(919) 801-5181
Recent Reviews
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Usual Starbucks ambience. Service is good. Friendly staff. Only issue is the seating. Very few seating arrangements inside. Though they have outside seating too.
Atmosphere: 4
Food: 5
Service: 5
Thought maybe the 1st one I got months ago was a fluke. But nope. This place makes the worst mocha frap. It's ice with a little bit of flavor.
Food: 1
Service: 3
Drinks were slightly above room temp. It was a pour over that we waited on so not like it got cold waiting for us.
Atmosphere: 3
Food: 2
Service: 3
Zariana cashier at the front was very rude. I was just letting her know that I was there to pick up an order. And had a very nasty attitude. Even with the customer beside me.
I have been coming here for years since I moved here from New York. This place used to be great. I don't know if it's new staff or if they simply don't give a shit. My order has been coming out wrong. They aren't reading the ticket or simply ignoring it. It's bad enough they don't have decaf iced coffee, but if I have to get regular coffee, get it right. The last 2 times, I had to toss it. It was un-drinkable. Something's that is made is ok. Not the coffee.... lately
Service: 1
Always ready on time & friendly staff!
Atmosphere: 5
Food: 5
Service: 5
There is ALWAYS something wrong here. No stoppers, no sleeves, extremely late drink order with nobody in the store, no venti cups, order it hot and they make a Frap, you get the idea...
Atmosphere: 1
Food: 1
Service: 1
The Staff and service are great! I go everyday and they have memorized my drink. The service is always fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemonade, Reduced-Fat Turkey Bacon & Cage Free Egg White Sandwich, Vanilla Bean Crème Frappuccino Blended Crème, Chocolate Cake Pop
One of the best locations I’ve been to with customer service. I believe Matt is his name, but he deserves a raise. He goes above and beyond checking-in on customers outside of the “here’s your drink”. Amazing person!
Well Isabelle is an awesome barista who knows my order every time I come
Restaurantji Recommends
everyone there is so nice! i met the manager Jen and she was the best
Atmosphere: 5
Food: 5
Service: 5
I ordered a few things and came through the drive-thru to pick it up. All of the staff were super friendly and honestly so nice and amazing. I would give this more stars if I could 🤍
Atmosphere: 5
Food: 5
Service: 5
In all other Starbucks drive-thru lanes the employees has held out the card scanner and allowed us to tap and make any selections. However, today the employees at this location took our card (not in itself a bad thing) and then asked us if we wanted to tip. Now as far as I can find, the Starbucks’ average wages are well above minimum wage, so I have two questions. Why was the choice to tip spoken loudly to the customer (instead of the normal procedure of quietly handing the card reader to customer; thereby removing indirect coercive pressure)? And does Starbucks really pay above minimum wage like they claim?
I have no problem tipping servers at places like restaurants that don’t pay employees properly (I don’t agree with tipping in general but I won’t punish the employees who currently need them to live), but I’m fed up with being harassed to tip at places that pay nearly twice what I made in my college fast food job (incidentally, we weren’t allowed to accept tips back then; and that was only five years ago).
Atmosphere: 3
Food: 5
Service: 1
Great coffee experience.
Atmosphere: 5
Food: 5
Service: 5
This is the second time I've ordered online and arrive to the store for the café to be closed. If you don't have "in-store" available at the time, don't advertise it! People either have to eat the money they spent and leave on the in store order or wait in the drive thru line for 30 minutes. And on top of that, no apology by the employee. Do better.
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