Starbucks
212 Hinton Oaks Blvd, Knightdale
(919) 801-5181
Recent Reviews
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The Staff and service are great! I go everyday and they have memorized my drink. The service is always fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemonade, Reduced-Fat Turkey Bacon & Cage Free Egg White Sandwich, Vanilla Bean Crème Frappuccino Blended Crème, Chocolate Cake Pop
One of the best locations I’ve been to with customer service. I believe Matt is his name, but he deserves a raise. He goes above and beyond checking-in on customers outside of the “here’s your drink”. Amazing person!
Well Isabelle is an awesome barista who knows my order every time I come
everyone there is so nice! i met the manager Jen and she was the best
Atmosphere: 5
Food: 5
Service: 5
I ordered a few things and came through the drive-thru to pick it up. All of the staff were super friendly and honestly so nice and amazing. I would give this more stars if I could 🤍
Atmosphere: 5
Food: 5
Service: 5
In all other Starbucks drive-thru lanes the employees has held out the card scanner and allowed us to tap and make any selections. However, today the employees at this location took our card (not in itself a bad thing) and then asked us if we wanted to tip. Now as far as I can find, the Starbucks’ average wages are well above minimum wage, so I have two questions. Why was the choice to tip spoken loudly to the customer (instead of the normal procedure of quietly handing the card reader to customer; thereby removing indirect coercive pressure)? And does Starbucks really pay above minimum wage like they claim?
I have no problem tipping servers at places like restaurants that don’t pay employees properly (I don’t agree with tipping in general but I won’t punish the employees who currently need them to live), but I’m fed up with being harassed to tip at places that pay nearly twice what I made in my college fast food job (incidentally, we weren’t allowed to accept tips back then; and that was only five years ago).
Atmosphere: 3
Food: 5
Service: 1
Great coffee experience.
Atmosphere: 5
Food: 5
Service: 5
This is the second time I've ordered online and arrive to the store for the café to be closed. If you don't have "in-store" available at the time, don't advertise it! People either have to eat the money they spent and leave on the in store order or wait in the drive thru line for 30 minutes. And on top of that, no apology by the employee. Do better.
So I just left the Starbucks and they could not take $100 bill. I asked the manager to go in the safe because I’m a manager myself and I break change for people when they ask My total was more than $20 and still couldn’t break $100 bill they’re full of it. I will not be back here all the money they can’t break $100 bill. They need better customer service and better managers and better people running the store.
Great service and convenient location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place!
Atmosphere: 5
Food: 5
Service: 5
This location typically has really good and fast service as well as has always made my drinks right. The inside is also quite nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème, Chocolate Cake Pop, Orange Cream Cake Pop
alex is my favorite barista, five gold stars for him ⭐️⭐️⭐️⭐️⭐️ but also the parking lot is annoying
Atmosphere: 5
Food: 1
Service: 5
Gosh if there was a option for 6 stars it would have been pressed. Everything about this Starbucks seemed to be on point from the customer service to how the food came out. When someone like myself hates waiting countless minutes for food it helps to have a go to spot that I know will bring me my food efficiently and effectively.
Now i would be doing the organization a huge disservice if i didn’t speak into detail about one of their fine employees. Angy helped me pick out something that might interest me based on information I told her. Turns out the drink “Summer skies” was something that I really enjoyed and needed at the time. This would have not been possible without Angys assistance. I greatly appreciate everything she did for me in enhancing my experience at Starbucks and wish nothing but the best for her.
Furthermore this goes to show the caliber of people Starbucks hires and should come to no one’s surprise why they are doing so well in today’s age. This Starbucks is a must try Cafe and I recommend you and your family to try it out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Blueberry Muffin
Always order the same drink & it taste different every single time. Never consistent
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