Arby's
1930 Mercantile Dr NE, Leland
(910) 408-1451
Recent Reviews
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The food was cold and hard. I stopped going there, but I thought I would give them another chance, and it was terrible food.
Atmosphere: 1
Food: 1
Service: 1
The guy at the register was pretty rude today. Completely understand he may have been having a bad day however it doesn’t need to bleed into your customers. Additionally, I was charged for two drinks when I stated twice I didn’t not want drinks. He stated “well you’re getting it anyway”. We just threw the cups away. Overall, quality of the food was great and everything was clean and in shape. Guy just really put a damper on the experience. I hope when the employees are having stressful days or are upset from outside experiences they can go take a breather and come back to it.
Atmosphere: 1
Food: 4
Service: 1
Probably the best Arby's I've eaten at. The bacon burger I had was good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Cheesy Bacon Burger
This Arby's is small but the customer service made a big impression on us. We ordered for a family of 4 so we had to pull in a spot and wait a bit. Didn't take long for the food to come out and the gentleman was very polite and apologized for the wait then offered us some coupons. Overall everything was great I highly recommend the turkey sandwich 🤤
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Classic Crispy Chicken Sandwich, Classic Beef 'N Cheddar, Curly Fries Large
I went here for lunch today for me and my dad and everything was going great I ordered my food but when I got to the drive thru window the young man that took my order I had coupons and he just sat them on the cashier counter and then charged my father's card. A young woman had to come to the window and help and she did the coupons and put the money back on my dad's card but apparently she only did one coupon. I have had no problems with this Arby's and I always stop here for lunch to get food without coupons but when people have coupons don't ignore them. I got home and my dad's sandwich wasn't even cut right, fries were cold, I never post a review but I won't be back to this location for a while. People need to stop being in a hurry and take time with each costumer. Thank you
Atmosphere: 1
Food: 2
Service: 1
Great, consistent food. Arbys is a favorite place of mine.
The guy up front, Willie, is always a pleasure to talk to.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service, did not get what we ordered. Manager just ignored us standing right in front of her kept yelling at a sandwich maker to come take out order. But they were to busy to do orders.
Atmosphere: 1
Food: 3
Service: 1
The customer service was awful the lady didn’t take the order said to wait a few, never took it. No cars in line or wait inside.
Atmosphere: 1
Food: 1
Service: 1
Stopped here after the Trump Rally, we were so hungry! The server suggested the bacon cheeseburger 🍔 it was very good!
Atmosphere: 5
Food: 5
Service: 5
Today October 1, 2024 I place my order of combo number 5 BBQ burger I love BBQ for you guys but I was completely impressed by the way the cashier [ LANARD]at charge was handling all the orders and the way of professionalism and dedication he was putting on every costumer, I worked on fast food service along time ago and I can sincerely say that this gentleman will seek great success managing and restaurant,
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stopped here after the Trump Rally, we were so hungry! The server suggested the bacon cheeseburger ? it was very good!
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
Why is it ever time I go there the Fry's seem like they are from the day before and I thought the rubben sandwich was supposed to have sour kraut there is not one piece one there I'm so mad y'all are expensive for fast food and this is what I get thank you
Atmosphere: 2
Food: 1
Service: 2
Took 25 minutes with only 2 cars there in line.
Food wasn't great. Box of fries half empty
Atmosphere: 2
Food: 2
Service: 2
Food with pretty good and service was pretty good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Smokehouse Brisket Sandwich
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