waited for what felt like about 5-10 minutes for someone to assist me at the front counter, I was given ranch with my cinnamon sticks instead of icing, I bought a Pepsi and never received it. I called them back and was informed I would need to return for my Pepsi, even though I said clearly I would prefer a refund or just to have credits placed on my account, and I was already halfway home. Just a sad experience and I wish I could get my money back :(
Atmosphere: 3
Food: 2
Service: 1
denver crisco
Great food and great staff.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Urie
I have always been a fan of Pizza Hut while living in West Virginia, and was happy to find that Pizza Hut in Leland, NC is even better. The food is fresh and tasty. Staff are friendly and accommodating. The place was getting a fresh roof on it and updating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Madison Watts
Found a hair in my brownie dessert
Katrina Swaim
Nothing but constant problems with you guys. Constant. If it's not bad service it's a snarky employee. Stay far away from this location. We will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Tress Gardner
I grew up on Pizza Hut pizza, my dad worked there when I was younger, but please riddle me this...why is the crust doughier now?? The crust used to have that semi-crisp signature taste to it but now their crust is just like every other pizza place. Plain, boring, and unappetizing. Sigh.......
Atmosphere: 3
Food: 1
Service: 3
ham sandwhich
The pizza was good , but the dine in experience was just awful .
The details are too numerous to list , it's just nothing like it use to be .
Tiffany Dougherty
The staff exhibited overtly racist behavior, making assumptions and derogatory comments based on race. Their actions created a hostile and uncomfortable environment for individuals of diverse backgrounds.
Atmosphere: 1
Food: 2
Service: 1
Azalea Fryar
Typically I do not have a problem with my food from this location but my last two orders had issues. I didn’t make a big deal from the last incident but tonight’s delivery really irritated me. I ordered my grandson a medium thin crust cheese pizza. It came extremely dry, you can’t see the sauce or taste it. It’s literally cooked cheese and crust. It’s super hard and dry it’s ridiculous. I call and they tell me that are really busy and they can remake it but I’ll have to come get it because they couldn’t get another one out to me until about a hour to a hour and 30 minutes or she can give me a credit. Smh. So disappointing.
William George
Great group of people who work here best pizza hut around
Love my personal pizza! It’s was one of the best I’ve had!
Atmosphere: 3
Food: 5
Service: 5
Jeffrey Stevens
Weak and scared. Can’t drive a car in the rain. Ridiculous you’re in a car. I was on a latter today in the same rain. PLEASE MOVE OUT OF MY HOME. IF YOU CANT DELIVER A PIZZA WITH A LITTLE RAIN. YOUR A LOSER. YOUR A SOFT GENERATION WHO ARE NEVER GONNA MAKE IT. I WAS ON A ROOF TODAY AND YALL CANT DRIVE A CAR. BYW INWAS ON A ROOF AT 7pm. Same situation. West coast wimps.
Honestly the worst experience I have ever had at Pizza Hut. Food quality only gets two stars because it was good, bread sticks werent even sticks, had to rip them apart. Food was luke warm, wasn't even hot, and it came straight from the oven to the table.
Service was terrible, even though the guy Named Grady did a good job but he acted like it was killing him to do his job, like he was scared to offer something. I asked for a fountain drink because there is clearly a fountain machine, then I asked for tea because there is clearly a tea urn right there, but didn't have tea either, had to settle for a bottle drink. Then the only menu they do have, has pizza priced differently but when you order it, there like 3 dollars more than what the menu is stating.
The whole place looked run down, like love the old style building for pizza hut but the place looked abandoned, i seriously was afraid I was gonna get robbed by the employees there.
Just to summarize the Manager that is there could do a way better job than what she is doing, honestly she only looked as if she was only there just to make a check, literally doesn't care about the business at all. I will not be return to this location for a while. For who ever owns this one, you may want to update your staff or you will lose that business inside a year.
Atmosphere: 1
Food: 2
Service: 1
Michele White
What a joke this place is.... I do not like take out pizza so we went into to dine, what a MISTAKE! Right off the bat they say we don't have menus. Okay no problem, then we figured out what we wanted and went back to the counter to order and from there it got worse. The person taking the order acted as though he had very little clue how to put requests on the order. I ordered our drinks and he said we only have bottles, I asked about iced tea and he said we brewed some today but I have to ask if you can have it...what the heck!? Needless to say he got approved to sell me it but there was NO ice in it. Now we are to where the pizza and breadsticks come out, in a box and paper bag. I told them I do not want my pizza in a box that is why we came inside to eat. The manager rudely says we'll it would be in a box if you ordered it to go. I replied yes but we came inside to eat for that reason then she says we'll we don't have a server and walks away. Needless to say the pizza was undercooked and the sauce for the breadsticks was COLD. If you have an open dining room there should be a server or you should tell customers that your pizza will be in a box as if your taking it to go and no table service. What a huge disappointment!!!
waited for what felt like about 5-10 minutes for someone to assist me at the front counter, I was given ranch with my cinnamon sticks instead of icing, I bought a Pepsi and never received it. I called them back and was informed I would need to return for my Pepsi, even though I said clearly I would prefer a refund or just to have credits placed on my account, and I was already halfway home. Just a sad experience and I wish I could get my money back :(
Atmosphere: 3
Food: 2
Service: 1
Great food and great staff.
Atmosphere: 5
Food: 5
Service: 5
I have always been a fan of Pizza Hut while living in West Virginia, and was happy to find that Pizza Hut in Leland, NC is even better. The food is fresh and tasty. Staff are friendly and accommodating. The place was getting a fresh roof on it and updating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Found a hair in my brownie dessert
Nothing but constant problems with you guys. Constant. If it's not bad service it's a snarky employee. Stay far away from this location. We will not be returning.
Atmosphere: 1
Food: 1
Service: 1
I grew up on Pizza Hut pizza, my dad worked there when I was younger, but please riddle me this...why is the crust doughier now??
The crust used to have that semi-crisp signature taste to it but now their crust is just like every other pizza place. Plain, boring, and unappetizing. Sigh.......
Atmosphere: 3
Food: 1
Service: 3
The pizza was good , but the dine in experience was just awful .
The details are too numerous to list , it's just nothing like it use to be .
The staff exhibited overtly racist behavior, making assumptions and derogatory comments based on race. Their actions created a hostile and uncomfortable environment for individuals of diverse backgrounds.
Atmosphere: 1
Food: 2
Service: 1
Typically I do not have a problem with my food from this location but my last two orders had issues. I didn’t make a big deal from the last incident but tonight’s delivery really irritated me. I ordered my grandson a medium thin crust cheese pizza. It came extremely dry, you can’t see the sauce or taste it. It’s literally cooked cheese and crust. It’s super hard and dry it’s ridiculous.
I call and they tell me that are really busy and they can remake it but I’ll have to come get it because they couldn’t get another one out to me until about a hour to a hour and 30 minutes or she can give me a credit. Smh.
So disappointing.
Great group of people who work here best pizza hut around
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love my personal pizza! It’s was one of the best I’ve had!
Atmosphere: 3
Food: 5
Service: 5
Weak and scared. Can’t drive a car in the rain. Ridiculous you’re in a car. I was on a latter today in the same rain. PLEASE MOVE OUT OF MY HOME. IF YOU CANT DELIVER A PIZZA WITH A LITTLE RAIN. YOUR A LOSER. YOUR A SOFT GENERATION WHO ARE NEVER GONNA MAKE IT. I WAS ON A ROOF TODAY AND YALL CANT DRIVE A CAR. BYW INWAS ON A ROOF AT 7pm. Same situation. West coast wimps.
Atmosphere: 1
Food: 1
Service: 1
Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pepperoni Crispy Melt, Cinnamon Sticks, Sides, Breadsticks
Honestly the worst experience I have ever had at Pizza Hut. Food quality only gets two stars because it was good, bread sticks werent even sticks, had to rip them apart. Food was luke warm, wasn't even hot, and it came straight from the oven to the table.
Service was terrible, even though the guy Named Grady did a good job but he acted like it was killing him to do his job, like he was scared to offer something. I asked for a fountain drink because there is clearly a fountain machine, then I asked for tea because there is clearly a tea urn right there, but didn't have tea either, had to settle for a bottle drink. Then the only menu they do have, has pizza priced differently but when you order it, there like 3 dollars more than what the menu is stating.
The whole place looked run down, like love the old style building for pizza hut but the place looked abandoned, i seriously was afraid I was gonna get robbed by the employees there.
Just to summarize the Manager that is there could do a way better job than what she is doing, honestly she only looked as if she was only there just to make a check, literally doesn't care about the business at all. I will not be return to this location for a while. For who ever owns this one, you may want to update your staff or you will lose that business inside a year.
Atmosphere: 1
Food: 2
Service: 1
What a joke this place is....
I do not like take out pizza so we went into to dine, what a MISTAKE!
Right off the bat they say we don't have menus. Okay no problem, then we figured out what we wanted and went back to the counter to order and from there it got worse. The person taking the order acted as though he had very little clue how to put requests on the order. I ordered our drinks and he said we only have bottles, I asked about iced tea and he said we brewed some today but I have to ask if you can have it...what the heck!? Needless to say he got approved to sell me it but there was NO ice in it.
Now we are to where the pizza and breadsticks come out, in a box and paper bag. I told them I do not want my pizza in a box that is why we came inside to eat. The manager rudely says we'll it would be in a box if you ordered it to go. I replied yes but we came inside to eat for that reason then she says we'll we don't have a server and walks away. Needless to say the pizza was undercooked and the sauce for the breadsticks was COLD. If you have an open dining room there should be a server or you should tell customers that your pizza will be in a box as if your taking it to go and no table service. What a huge disappointment!!!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Breadsticks
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