The pressure of tipping has got out of control here and the lattes are average at best. Ive really become tired of getting pressured to tip after being charged nearly $7 for an okay latte. I dont go here often because of the high prices. I've been occasionally going here for a few years on and off. I went through the drive thru this morning and paid with my card. The girl at the window asked me if I wanted to tip her. At the drive thru? Really? Youre not waiting tables. Youre not bartending. Im in a drive thru. If the staff is asking for tips, either they need to go work a serving job or they need to re-evaluate their pay scale. I don't think staff should pressure customers for tips the way this place does. You have your a tip jar and that should be the extent of it. Waiters dont even ask about tipping. I hadn't even recieved my drink before this young lady was asking for more money for a service she had yet to provide. After getting my drink and driving off, I was honestly not impressed with my now nearly $9 latte. Its out of control. I hope the owners or corporate address this with staff. It's not cool. It's inspired me to skip this extra expense and just make coffee at home.
Atmosphere: 3
Food: 3
Service: 3
Lauren Deigh
I’ve been coming off and on but with the new staff and Terrence the manager, I find myself needing coffee more often! Always a great spot to chat with friends or just get a coffee to go. Terrence’s cheer and customer service is another bright spot in my day!
Atmosphere: 5
Food: 4
Service: 5
jared graves
Took 30 minutes to get me a double espresso. Other guest around me were obviously antsy as well and employees were being rude to them.
Shelby Coffin
Absolutely love this PCJ! The staff is so sweet and caring. I love coming here to sit and work on things.
Nereida Dominguez
Coffee is great! However, this is the only coffee shop that literally takes 5-7 min making a coffee drink. A bit extreme for a drive thru.
Helen Cano
Very good! The pup cups were topped with mini biscuits, my dog loved it
Fran Klein
Brie is an outstanding asset to Port City Java. She always has a smile on her face , and makes a perfect drink for me. I always look forward to seeing her!
Andrew-N- Amber
If you're looking for a fast cup of coffee, this is not your place.I put my order in thirty minutes before I came to pick it up online.And still had to wait five minutes for my order. This is not the first time this has happened to me.
Elisha Duckworth
Iv been here a few times. Every time they’re confused about my order. Its an iced Americano with honey and cream. after asking multiple times at the box, they also asked at the window (still unsure) and they also still gave me my drink without cream. It is literally a coffee with cream and sugar!!! Also their espresso machine tastes off.
Aparna Mandapaka
The coffee was really nice have various types of coffee and various options.
STAFF IS GREAT, I love this location, if you had a problem with the staff it’s probably due to your own attitude
Atmosphere: 5
Food: 5
Service: 5
Tiffany Hawley
This review is strictly for the manager, Grace. I completely empathize with her and the staff she’s been given. They have major attitude problems, out of no where. Over the top rude, hateful and completely unwarranted. I waited for Grace aprox minutes. She was kind, a great listener and even explained they’ve had other issues with those girls and their lack of kind customer service. I greatly appreciate her time this morning when I had conflict with those super young rude girls. Again I thank you Grace! You’re amazing.
Service: 5
Dylan Donovan
Typical coffee shops were nice to relax and get out of the run for a refreshing drink smelled good when you walk in
The pressure of tipping has got out of control here and the lattes are average at best. Ive really become tired of getting pressured to tip after being charged nearly $7 for an okay latte. I dont go here often because of the high prices. I've been occasionally going here for a few years on and off. I went through the drive thru this morning and paid with my card. The girl at the window asked me if I wanted to tip her. At the drive thru? Really? Youre not waiting tables. Youre not bartending. Im in a drive thru. If the staff is asking for tips, either they need to go work a serving job or they need to re-evaluate their pay scale. I don't think staff should pressure customers for tips the way this place does. You have your a tip jar and that should be the extent of it. Waiters dont even ask about tipping. I hadn't even recieved my drink before this young lady was asking for more money for a service she had yet to provide. After getting my drink and driving off, I was honestly not impressed with my now nearly $9 latte. Its out of control. I hope the owners or corporate address this with staff. It's not cool. It's inspired me to skip this extra expense and just make coffee at home.
Atmosphere: 3
Food: 3
Service: 3
I’ve been coming off and on but with the new staff and Terrence the manager, I find myself needing coffee more often! Always a great spot to chat with friends or just get a coffee to go. Terrence’s cheer and customer service is another bright spot in my day!
Atmosphere: 5
Food: 4
Service: 5
Took 30 minutes to get me a double espresso. Other guest around me were obviously antsy as well and employees were being rude to them.
Absolutely love this PCJ! The staff is so sweet and caring. I love coming here to sit and work on things.
Coffee is great! However, this is the only coffee shop that literally takes 5-7 min making a coffee drink. A bit extreme for a drive thru.
Very good! The pup cups were topped with mini biscuits, my dog loved it
Brie is an outstanding asset to Port City Java.
She always has a smile on her face , and makes a perfect drink for me. I always look forward to seeing her!
If you're looking for a fast cup of coffee, this is not your place.I put my order in thirty minutes before I came to pick it up online.And still had to wait five minutes for my order. This is not the first time this has happened to me.
Iv been here a few times. Every time they’re confused about my order. Its an iced Americano with honey and cream. after asking multiple times at the box, they also asked at the window (still unsure) and they also still gave me my drink without cream. It is literally a coffee with cream and sugar!!! Also their espresso machine tastes off.
The coffee was really nice have various types of coffee and various options.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
STAFF IS GREAT, I love this location, if you had a problem with the staff it’s probably due to your own attitude
Atmosphere: 5
Food: 5
Service: 5
This review is strictly for the manager, Grace. I completely empathize with her and the staff she’s been given. They have major attitude problems, out of no where. Over the top rude, hateful and completely unwarranted. I waited for Grace aprox minutes. She was kind, a great listener and even explained they’ve had other issues with those girls and their lack of kind customer service. I greatly appreciate her time this morning when I had conflict with those super young rude girls. Again I thank you Grace! You’re amazing.
Service: 5
Typical coffee shops were nice to relax and get out of the run for a refreshing drink smelled good when you walk in
Atmosphere: 4
Food: 4
Service: 4
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Our go to prebrunch
Atmosphere: 5
Food: 5
Service: 5
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