Tropical Smoothie Cafe

Update: 2nd time this store has blundered. Got the right order but the wrong ingredients and one item was missing. Guess I am going to take my business elsewhere at this point.

Can’t get a door dash order correct. Gave our door dasher the wrong order and it was for grub hub and not even door dash. I try and call while they are still open and the phone says they are closed.

I was in line waiting to get my order taken when I saw a short black girl LICK PEANUT BUTTER OFF OF HER GLOVE and she went back to making smoothies WITHOUT changing her glove. Very disappointing. Then, while I was drinking my smoothie, a tall man with reddish hair came in with no uniform, kissed the girl from before, and walked into the back with her. I highly doubt he's an employee, and even if he is, why is he distracting his girlfriend from her job? And why did no one do anything about it? Very unclean and I will not be returning. I hope the manager or whoever is in charge does something about this.

Atmosphere: 1

Food: 2

Service: 1

Went there to get a smoothie after a long day of work. It was 8 PM and they had their doors locked. I made eye contact with the gal at the counter and she looked at me and then turned away without a word or motion. Open sign was still on and everything. Very disappointing

Atmosphere: 1

Service: 1

Came in at 805 and was refused service “we've turned the oven off” .

Service: 1

The staffs really nice and helpful. My new favorite smoothie shop.

Atmosphere: 5

Food: 5

Service: 5

Placed order to go. Food was so good

Atmosphere: 5

Food: 5

Service: 5

I order a bowls it was half full. I was very disappointed especially for the price with a half full bowl.

Atmosphere: 4

Food: 3

Service: 3

The manager is really nice and helpful, I come in every Friday with 10+ smoothie orders and they never make me feel bad for it like some other places did

Service: 5

I enjoy Tropical smoothie a lot but i am very disappointed in the employees. I came in and ordered food while there was a line and the manager (i assume) called out for help with food multiple times and no one came to help her… and there was an employee in the back on her phone. She ended up having to make the food herself… very disappointing teamwork!!

Was picking up an online order. When I arrived, my smoothies were ready but not the food. After five minutes, I got my yogurt. About almost ten minutes later, a young man brought someone else food out and I asked how much longer for my two sandwiches because my smoothies were pretty melted. He walked behind the counter and asked one of the girls making food and she said loud enough for me to hear "they can just wait "
I am done with this place. I have had trouble with this location for the last time!

Atmosphere: 1

Food: 2

Service: 1

The food is awesome, the atmosphere is awesome, and the service is awesome. Every tropical smoothie I’ve ever been to has been fabulous except for the one in Wilmington, North Carolina on S. College Rd. That one is an absolute disgrace and should be deleted from the planet.

Atmosphere: 5

Food: 5

Service: 5

Ordered a custom wrap online & asked for no lettuce or pineapple salsa. Clearly was on the item. This happens every time I order this item. Don’t offer customizations if you’re not going to do them. I cannot speak with anyone over the phone to get a refund.

Atmosphere: 1

Food: 1

Service: 1

I'm absolutely addicted to the Bahama Mama Smoothie. It's so good, I find my car driving me there when I wasn't planning on making a trip to Leland. The girls there are so friendly!

Atmosphere: 5

Food: 5

Service: 5

Randomly closed

Service: 1

I’ve always liked this place since they’ve opened. The smoothies taste great and they’re huge. I just wouldn’t recommend the food because it’s a bit expensive. But with today’s economy the prices are becoming more reasonable here because everyone else is going up. Also, sometimes there’s a bit of a wait. But it’s definitely worth it. If you do try the food, get the jalapeno corn.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Jalapeño Corn