The food was horrible! They didn’t provide biscuit in supreme order. The wings and thigh were over cooked. Too hard. No straws were provided. The cashier didn’t return my card until I asked for it. For 25.00 I’m pissed. NEVER AGAIN!
Nate Cannon
This place was absolutely trash ive never had service so bad the food was pitiful they had no business turned me away inside had to go thru the drive thru to get answered by a automated voice that didn't work had to order at the window they only had a limited amount of food I waited 15 minutes for what I ordered and when I opened it up there were 4 of the smallest chicken strips ive ever seen if they need a new manager im available im sorry I love bojangles but 0 stars for real just terrible
Atmosphere: 1
Food: 1
Service: 1
Amanda Troutman
The restaurant was dirty The staff was rude and cussing. No one had gloves on The food was uncovered The utensils were laying in the food The chicken was cold old and hard Poor service overall. I will not be eating there anymore on hwy 8 in Lexington nc
Atmosphere: 1
Food: 1
Service: 1
Will Ward (Barbadosward)
Warning - STAY AWAY! Worst BJs in the state. Waited half an hour for fries to cook today, they came outside asked me what I was waiting for and then brought me old fries. I asked for a refund and the manager asked if she could give me an IOU. What ever that is. I threw the food away and went home with no resolution to the problem.
(Picture was from the last time I went to this location a different bad experience)
Atmosphere: 1
Food: 1
Service: 1
melissa stanley
Fresh hot food
Atmosphere: 5
Food: 5
Service: 5
LeAnne Hines
This after noon I went through the drive through and got a chicken biscuit. When I ate it about half way there was a hair I found I about swallowed it.
Atmosphere: 5
Food: 1
Service: 5
Donna Ayinde
The only problem I found with this establishment was. The price was very expensive for the very small amount of food that was charged. The woman was pretty cheerful. Oh, let me not leave out when you walked through the doors. It was an ice box. You could blow the cold out of your mouth.
Atmosphere: 3
Food: 3
Service: 3
AUSTIN BROGAN
Way too many automated questions and very limited drink selections. Would you like ro upside to watermelon ,no!
Food: 5
Travis Hamlin
I visited this Bojangles location today and, unfortunately, had to walk out before even placing my order. As soon as I approached the counter, I was told there would be a nine-minute wait for biscuits—which is surprising, given that biscuits are a core item on the menu.
This isn’t an isolated incident. Every time I visit this location, there’s either a long wait, missing items like sausage or biscuits, or overall disorganization. While today’s visit seemed slightly more calm than usual, the lack of efficiency and preparedness remains a recurring issue.
If I had the opportunity to speak directly with a district manager, I would absolutely share my concerns about the ongoing poor performance at this location. At this point, I’ll be driving across town to a better-run Bojangles that consistently offers a more professional experience. I cannot recommend this location to others.
Jennifer Hailey
Cold food always slow without anybody in drive thru it takes 20 minutes to get anything and employees are rude I don't understand why the corporate office hasn't done anything about the issues going on this place needs better management and staff
Love the chicken, dirty rice, steak, egg and cheese biscuits.
Atmosphere: 5
Food: 5
Service: 5
Angel Davis
I came through the drive thru at 10:12 AM. Drive-thru told me at the window that we would have to wait due to no lunch being available. Ordered a few lunch items, and I waited 15 - 20 minutes for my food, which I do not mind waiting on fresh food.. Which came out old and not fresh. Not sauce given in any of the boxes. Missing items. Lady working with the drive-thru lady was extremely rude and confrontational. Had to go back inside to correct my order, at which time the lady from the drive thru insisted I was not missing anything. I asked for a manager, who somewhat corr we cted the situation. Customer service should not be this way. We paid almost $40 and waited 20 minutes for cold food and complete mistreatment. Chicken was old, and fries were cold. Not to mention the audacity of the workers, who almost seemed like they wanted to fight or attack you because of what we chose to order. Never again will I stop here, I'll drive to chick-fil-a next time.
Atmosphere: 1
Food: 1
Service: 1
Chardonnay Joseph
I asked for fresh chicken even had no problem waiting received old chicken anyways and biscuits were burnt
Atmosphere: 3
Food: 1
Service: 1
Shelia Wyatt
Waited 20 minutes for 3 combos..finally came out with all three cars orders who were parked(I think they did us all together so they didn’t have to make multiple trips out, aggravating but ok) well they gave me a biscuit instead of a sandwich, went back in, showed my receipt and got it, no apology from the lady manager for waiting 20 min originally OR getting my order wrong, FINALLY leave after being here for 30 minutes at this point, open up my sandwich to eat, AND ITS WRONG AGAIN, ANOTHER FRIGGIN BISCUIT. HOW IN THE HELL?? By that point we were already late to where we were headed and couldn’t turn around, I didn’t get to eat so that’s cool thanks Bojangles.
Atmosphere: 1
Food: 1
Service: 1
Hailey Pavlot
only ordered 2 biscuits and waited 20 minutes for them to get made. someone who ordered 4 after us got theirs first. unbelievable. then lady with dark weird eyebrows had the biggest attitude eith everyone and with a lady getting her interview done. they definitely need to bring in new staff.
The food was horrible! They didn’t provide biscuit in supreme order. The wings and thigh were over cooked. Too hard. No straws were provided. The cashier didn’t return my card until I asked for it. For 25.00 I’m pissed. NEVER AGAIN!
This place was absolutely trash ive never had service so bad the food was pitiful they had no business turned me away inside had to go thru the drive thru to get answered by a automated voice that didn't work had to order at the window they only had a limited amount of food I waited 15 minutes for what I ordered and when I opened it up there were 4 of the smallest chicken strips ive ever seen if they need a new manager im available im sorry I love bojangles but 0 stars for real just terrible
Atmosphere: 1
Food: 1
Service: 1
The restaurant was dirty
The staff was rude and cussing. No one had gloves on
The food was uncovered
The utensils were laying in the food
The chicken was cold old and hard
Poor service overall. I will not be eating there anymore on hwy 8 in Lexington nc
Atmosphere: 1
Food: 1
Service: 1
Warning - STAY AWAY! Worst BJs in the state. Waited half an hour for fries to cook today, they came outside asked me what I was waiting for and then brought me old fries. I asked for a refund and the manager asked if she could give me an IOU. What ever that is. I threw the food away and went home with no resolution to the problem.
(Picture was from the last time I went to this location a different bad experience)
Atmosphere: 1
Food: 1
Service: 1
Fresh hot food
Atmosphere: 5
Food: 5
Service: 5
This after noon I went through the drive through and got a chicken biscuit. When I ate it about half way there was a hair I found I about swallowed it.
Atmosphere: 5
Food: 1
Service: 5
The only problem I found with this establishment was. The price was very expensive for the very small amount of food that was charged. The woman was pretty cheerful. Oh, let me not leave out when you walked through the doors. It was an ice box. You could blow the cold out of your mouth.
Atmosphere: 3
Food: 3
Service: 3
Way too many automated questions and very limited drink selections. Would you like ro upside to watermelon ,no!
Food: 5
I visited this Bojangles location today and, unfortunately, had to walk out before even placing my order. As soon as I approached the counter, I was told there would be a nine-minute wait for biscuits—which is surprising, given that biscuits are a core item on the menu.
This isn’t an isolated incident. Every time I visit this location, there’s either a long wait, missing items like sausage or biscuits, or overall disorganization. While today’s visit seemed slightly more calm than usual, the lack of efficiency and preparedness remains a recurring issue.
If I had the opportunity to speak directly with a district manager, I would absolutely share my concerns about the ongoing poor performance at this location. At this point, I’ll be driving across town to a better-run Bojangles that consistently offers a more professional experience. I cannot recommend this location to others.
Cold food always slow without anybody in drive thru it takes 20 minutes to get anything and employees are rude I don't understand why the corporate office hasn't done anything about the issues going on this place needs better management and staff
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love the chicken, dirty rice, steak, egg and cheese biscuits.
Atmosphere: 5
Food: 5
Service: 5
I came through the drive thru at 10:12 AM. Drive-thru told me at the window that we would have to wait due to no lunch being available. Ordered a few lunch items, and I waited 15 - 20 minutes for my food, which I do not mind waiting on fresh food.. Which came out old and not fresh. Not sauce given in any of the boxes. Missing items. Lady working with the drive-thru lady was extremely rude and confrontational. Had to go back inside to correct my order, at which time the lady from the drive thru insisted I was not missing anything. I asked for a manager, who somewhat corr we cted the situation. Customer service should not be this way. We paid almost $40 and waited 20 minutes for cold food and complete mistreatment. Chicken was old, and fries were cold. Not to mention the audacity of the workers, who almost seemed like they wanted to fight or attack you because of what we chose to order. Never again will I stop here, I'll drive to chick-fil-a next time.
Atmosphere: 1
Food: 1
Service: 1
I asked for fresh chicken even had no problem waiting received old chicken anyways and biscuits were burnt
Atmosphere: 3
Food: 1
Service: 1
Waited 20 minutes for 3 combos..finally came out with all three cars orders who were parked(I think they did us all together so they didn’t have to make multiple trips out, aggravating but ok) well they gave me a biscuit instead of a sandwich, went back in, showed my receipt and got it, no apology from the lady manager for waiting 20 min originally OR getting my order wrong, FINALLY leave after being here for 30 minutes at this point, open up my sandwich to eat, AND ITS WRONG AGAIN, ANOTHER FRIGGIN BISCUIT. HOW IN THE HELL?? By that point we were already late to where we were headed and couldn’t turn around, I didn’t get to eat so that’s cool thanks Bojangles.
Atmosphere: 1
Food: 1
Service: 1
only ordered 2 biscuits and waited 20 minutes for them to get made. someone who ordered 4 after us got theirs first. unbelievable. then lady with dark weird eyebrows had the biggest attitude eith everyone and with a lady getting her interview done. they definitely need to bring in new staff.
Atmosphere: 1
Food: 1
Service: 1
Loading...