Freddy's Frozen Custard & Steakburgers

Name: Freddy's Frozen Custard & Steakburgers
Address: 81 Plaza Pkwy, Lexington, North Carolina, 27292, US
Telephone: (336) 300-8262
Price range: $
Rating: 3.3

$ • Fast Food, Ice Cream, Burgers

Hours:
81 Plaza Pkwy, Lexington
(336) 300-8262

Menu Order Online

About Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers provides a casual dining experience with friendly service. The staff, including Patrick and Crystal, are known for their patience, attentiveness, and going the extra mile, such as walking over food instead of calling it out and quickly fixing mistakes like including onions in an order. The General Manager, Lynn, helps create a welcoming atmosphere by engaging with customers. The food, including the "plain" meals, receives positive feedback for its quality, especially the Jalapeño Steak Burger, which has just the right amount of spice. The restaurant is very clean, and the parking lot is also well-maintained. However, service can be slow even when the place is mostly empty. The burgers are very thin and crispy, with the Original Double Wrap being tasty but messy and falling apart easily. The sides, like the onion rings, are very good and worth ordering again, but the fries are small and not very satisfying. The custard is very thick and flavorful, but the serving size, even a Mini, can be too much. Delivery drivers often leave without checking the freezer for custard, so there’s a chance of not receiving it with delivery orders. Accessibility is an issue, as the wheelchair ramp requires going around the parking lot and up the drive-thru lane, which is dangerous and inconvenient. Customers enjoy the atmosphere and recommend trying the Signature Turtle Sundae, and many appreciate the food and friendly staff despite some accessibility concerns.