McDonald's

812 Winston Rd, Lexington
(336) 249-3464

Recent Reviews

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Trina Miller

46 minute wait for the drive through service. Ridiculous.

Nick Tubbs

This location absolutely sucks. If you like waiting 30 minutes in the drive thru (after you ordered) only to not get all your food, then this is the place for you. Corporate should look into this place. Never again. I’ll drive out of the way to the Welcome location.

Atmosphere: 1

Food: 1

Service: 1

Daniel Smith

They need to just shut this place down slow they can’t get orders right and if you go through the drive thru I hope you don’t get the order they let someone play in and hand it back thru the window

Atmosphere: 1

Food: 2

Service: 1

Sincere Brown

They forgot some items

Brittany Lanning

The night shift manager, Stephanie is the best!! She goes above and beyond to make sure my order is right every single time. Night shift in general is much more friendlier, laid back, and easy to talk to. Sometimes I feel like I'm visiting a friend when I go there in the evenings. And even though the staff is primarily teenagers, I feel like they are getting some much needed discipline and learning how to deal with the public. I, too, worked fast food as my 1st job and even though it was agonizing going to work as a teenager, I learned some very valuable life lessons. I can only hope the teenagers at McDonalds are doing the same thing. Not to mention the food and McCafes are much much better at this location compared to any other McDonalds I've been to in and out of the county!! And I've been to quite a few! I'm not sure if the McDonalds in surrounding areas have the same general and or district manager, but the other McDonalds sure could learn a thing or two from this location. For example, the lattes at the Welcome location are always mainly milk and very little espresso. Same with their mocha Frappés, they are more ice than anything which waters them down super quick. Not to mention the older night shift manager seems like she's always got an attitude. Highway 8 McDonalds' food is usually overcooked and their fries are cold. They do have a friendlier staff than Welcome though. Overall my experiences at this particular McDonalds (Winston Rd) have been pleasantly positive and I will continue doing business with them.

Atmosphere: 5

Food: 5

Service: 5

Cleverson Faria

Well... Let me say this way: this McDonald's needs several improvements. I visit there with 7 people. The time to receive our food was longer than normal, but its ok. Them, we missed several items in our order. They did not gave us napkins, straws and any sauce. If we have not asked, we probably will never receive that. Also, missed almost an entire meal item. The desk wasn't clean and their kitchen was dirty, several things on the floor. To refill sweet tea, tools a lot of the normal, and the restaurant was pretty much empty. So, we were not happy with this restaurant. August 14, 2025 at dinner time.

Atmosphere: 2

Food: 4

Service: 2

Annette Taylor

I went through the drive thru they repeated my order back but still messed up my order on the ticket and I sit at the window for a few minutes while they pack the food in the bag and everything in my back is cold and I was handed the food by a manager

Atmosphere: 1

Food: 1

Service: 1

Nancy Raper

This is a nice location. Clean and professional.

Atmosphere: 5

Food: 5

Service: 5

Sam Sam

I would like to brag about someone name Daniel gutierrez. he has food made on time , hes quick making sandwhiches and makes the food good he puts his time and effort.

Atmosphere: 5

Food: 5

Service: 5

Kaitlin Graham

This store needs some serious damage control. Sunday morning early, not busy and waited 20 mins for my order…called to check where it was at and they had to search for it. The order comes out the lady hands me the bag and legit hits the ground running back inside. I notice my sandwiches are missing, I yell across to her in the parking lot and hand her the entire bag back. Not sure what the problem is but don’t get into healthcare cause your patients you will clearly forget about and provide lazy service too. I will never come to this store ever. They can never get it together

Service: 1

Brenda Mckee (Dixiebelle)

They are nice, they have a very nice boss 👨

Atmosphere: 5

Food: 5

Service: 5

katerina jade

I have ordered double cheeseburgers with no onions And yet they cannot learn how to read and put no onions on the burger This isn’t the first Incident And honestly, it’s quite sad because a lot of of the people that work there are high The other night They had The orders all mixed up My hot fudge sundae was half full Along with my fry And our burgers are half put together and thrown in the box. This is Honestly, just ridiculous. Now dayshift, I will give it to them They seem to have a more level head on their shoulders, but Night Shift needs to get it together. As someone who has worked in the food industry myself get it together

Food: 1

Chris Jolly

Experience was horrible as always. No smiles, no service, no thank you... have a nice day. Sucks !

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Quarter Pounder Hamburger

Karen Suarez

No pup cups 😢 my lil guys look forward to that lil bit of whipped cream or vanilla ice cream. However this McDonald's does not care about that. Staff was nice. Good fresh coffee awesome.

Atmosphere: 3

Food: 3

Service: 3

Donna Urbanowski

I’m not sure why they have mobile ordering when you have to pull to the side and wait on your food at least 10 minutes every single time.

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