Dairy Queen (Treat)

1204 W Main St, Locust
(704) 781-0468

Recent Reviews

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Kary

Is 9 pm... and didn't take my order.... this is a really horrible place to come to get ice cream
-0 .. not recommended šŸ˜•

Atmosphere: 1

Food: 1

Service: 1

Ryan McGee

I’ve cream machine broken once again

Atmosphere: 2

Food: 1

Service: 1

Aint Noyb

¤~ Looks like with all the BAD REVIEWS, someone would correct the problems.

How do you not take cash. ?
Legal tender of the USA.??
Down fall: I'm just one more customer that will not return.
Will spread the word to avoid this location.

Atmosphere: 1

Food: 1

Service: 1

Junk Mail

This place is a hot mess. The staff needs to be released. What does your future look like if you can’t serve ice cream? We just go to the mom & pop ice cream shop down the street.

Atmosphere: 1

Food: 1

Service: 1

Maegan Sloan

So disappointed in this Dairy Queen. We tried to order 2 different things and they were ā€œoutā€. You can barely hear over the intercom in the drive thru and then you are stuck there and can’t leave when someone is behind you. We won’t be back.

Atmosphere: 1

Food: 1

Service: 1

Tiana Sharp

The last two times I have visited this location, my ice cream was just slapped together. One time I had a sundae that had a ton of brownie in it and a tiny bit of ice cream. It was baffling. Today I ordered an orange Julius. I don’t think they know what it’s supposed to be like. It had no thickness to it at all. It was more like watered down orange juice. It was a real disappointment for someone who knows the true appeal of an orange Julius.

Food: 2

Service: 2

Paul Sharp

Horrible customer service. They all seem like they don't want to be there, and they answer your questions sarcastically. If you don't want to be there, then why did you choose the career. Will not go back.

Service: 1

James Terry

Congratulations Dairy Queen! You just received the worst customer service award!
I know you think you’re To Big To Fail but it’s only a matter of time.
The franchise owner for this location should be stripped of ownership! It’s not the employees fault. It’s a top down approach.
The customer service and workmanship for this location is nonexistent. This location is an epic failure.

Atmosphere: 1

Service: 1

Recommended dishes: Oreo

Lola Terry

The franchise owner of this store should be embarrassed. Customer service is non-existent with employees even telling people that they should leave due to being busy. The lack of appropriate staffing created an over 30 minute wait. Worst Dairy Queen and restaurant that I’ve ever been too!

Atmosphere: 1

Food: 1

Service: 1

Ken Ward

Didn't give us sauce with both pretzels orders Extremely cold in the building.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Oreo, Banana Split

Brett Mathew

Sadly. It looks like the owner(s) are letting it go. There is seldom hot fudge. They are usually out of half of the things I try to order. I feel bad for the employees there, but it’s obvious that someone is not on top of ordering and doing the maintenance necessary to run it in a productive way, especially in a growing town.

Atmosphere: 4

Food: 2

Service: 2

Elizabeth Wallace

I wish I could leave 0 stars. Went in to use bogo in app for blizzards. One man waiting on his order in front of me. The deal was ending in 15 minutes. I was ignored while they were waiting on the window and making other orders. I told the woman my deal was getting ready to expire. Still nothing. Then the ice cream machine quit working. I asked about the deal that had expired and was told I couldn’t use it. I said I told that woman it was expiring . She denied it and said what do you want me to do about it. I could have told her but didn’t. I will never go there again.

Alyssa Pope

Service sucks, they rather their customers leave with nothing than actually do their job. They turned us away with half an hour left being open saying that they only had chocolate ice cream so everything had to be made with that.

Atmosphere: 1

Service: 1

angel h

i normally dont leave bad reviews on anything but every time i go here the ice cream machine is broken, which is a weird coincidence.

Carissa Lee Simpson

Their ice cream machine is always down or not working, and they can never take gift cards. Always some reason they can’t serve you. Very frustrating as it is a regular occurrence.

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