The place was filthy the pizza had no taste. The soup was watered down. Never again
Atmosphere: 1
Food: 1
Service: 1
brandon malker
Got here as soon as they open today everything was fresh and staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Kat M
Nice date night. Employees were eagerly ready to help, but also knew when not to push too. No issues, food was great.
Vegetarian options: Several pizza options that did not contain meats. And not all just cheese. Spinach, jalapeno, macaroni and others. And then a salad bar and fully stocked desert bar.
Parking: Tuns of parking options. Huge lots.
Kid-friendliness: Very kid friendly. Game room and TV. No one mad about loud kids. Just there to eat and relax.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Salad and Chicken Noodle Soup, Hawaiian Pizza
Peyton Stepp
Absolutely great experience! The food was great, the place was amazingly clean, and Pam provided TOP TIER customer service. She greeted us warmly within minutes of us sitting down, despite how very obviously busy she was. From what I could see, she kept on top of all her tasks with incredible grace, and her warm vibes never faltered. Will definitely return ❤️
Atmosphere: 5
Food: 5
Service: 5
Alejandro Ramallo-Hernandez
Stop by cici today with the fam and I’ll be honest, I haven’t had a good experience like that in a long time especially in Gastonia. Im not one for pizza but for the kids I’ll take one for the team. I would love to give a big thank you to the staff Bella,Doug,Jasmin,Hunter and especially Rose… You all know how to give excellent customer service. From being on top of the bar making sure everything was fresh and stocked, to making sure all the guest had what they wanted even if it wasn’t available at the moment it definitely made its way to the line and available for all. Kids love it. Y’all definitely made this Cubans night. Thank you.
Atmosphere: 5
Food: 5
Service: 5
David Eaton
I'm so thankful Cicis is back with their awesome buffet and reasonable pricing. Im happy they stopped using their table cleanup as it was quite a turnoff while eating.
Atmosphere: 3
Food: 5
Service: 4
Neil Orridge
Been here many times. However food was awful. Early lunch but met w old pizza that had very little toppings or cheese. Must do better!
Atmosphere: 3
Food: 1
Service: 3
Joe Young
It was crowded and very hot inside the restaurant. They could hardly keep pizza on the buffet line. As soon as a pizza was called out it was already gone. The games in the back for kids did not have a great variety or much space to play them. I would give Cici's a 2 to 3 stars.
Atmosphere: 1
Food: 3
Service: 2
yolanda colson
Took the kids on Tuesday and everything was fresh, food was great. Staff interaction with customers was amazing. Enjoyed our dinner there.
Atmosphere: 5
Food: 5
Service: 5
4gu1l4r
Very good pizza, very tasty and crunchy ?, very mindful, very demure.
Prices have gone up, and the pizza has gotten cheaper. It's like a kids playroom.
Atmosphere: 2
Food: 3
Service: 2
Monique M.
Staff was very friendly and place was very clean. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Tyler Stanley
THE REAL BEETLEJUICE WAS HERE AND IT WAS AMAZING. 10/10
Atmosphere: 5
Food: 5
Service: 5
S Lazarus
I've been coming here for a while now, but this is the first time coming here as CiCi's Pizza. The service is great and the areas of eating are pretty clean. The prices are amazing! The only issue was getting food poisoning ??. I was in the bathroom fighting for my life with the constant severe diarrhea and throwing up. All the pizzas that I've just eaten was taken out of my body. This is the first time eating here as it being franchise at CiCi's. This is unsatisfactory! Food prep, food storage, hygiene and so much more needs to have more care. There are also some pizzas that are doughy or heavily cheesy.
Atmosphere: 3
Food: 1
Service: 4
X X
Disgusting and very unclean! The food was very horrible! The whole place smelled like a dirty toilet! Floors were so dirty! First and last time eating here!
The place was filthy the pizza had no taste. The soup was watered down. Never again
Atmosphere: 1
Food: 1
Service: 1
Got here as soon as they open today everything was fresh and staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Nice date night. Employees were eagerly ready to help, but also knew when not to push too. No issues, food was great.
Vegetarian options: Several pizza options that did not contain meats. And not all just cheese. Spinach, jalapeno, macaroni and others. And then a salad bar and fully stocked desert bar.
Parking: Tuns of parking options. Huge lots.
Kid-friendliness: Very kid friendly. Game room and TV. No one mad about loud kids. Just there to eat and relax.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Salad and Chicken Noodle Soup, Hawaiian Pizza
Absolutely great experience! The food was great, the place was amazingly clean, and Pam provided TOP TIER customer service. She greeted us warmly within minutes of us sitting down, despite how very obviously busy she was. From what I could see, she kept on top of all her tasks with incredible grace, and her warm vibes never faltered. Will definitely return ❤️
Atmosphere: 5
Food: 5
Service: 5
Stop by cici today with the fam and I’ll be honest, I haven’t had a good experience like that in a long time especially in Gastonia. Im not one for pizza but for the kids I’ll take one for the team.
I would love to give a big thank you to the staff
Bella,Doug,Jasmin,Hunter and especially Rose…
You all know how to give excellent customer service. From being on top of the bar making sure everything was fresh and stocked, to making sure all the guest had what they wanted even if it wasn’t available at the moment it definitely made its way to the line and available for all. Kids love it. Y’all definitely made this Cubans night. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I'm so thankful Cicis is back with their awesome buffet and reasonable pricing. Im happy they stopped using their table cleanup as it was quite a turnoff while eating.
Atmosphere: 3
Food: 5
Service: 4
Been here many times. However food was awful. Early lunch but met w old pizza that had very little toppings or cheese. Must do better!
Atmosphere: 3
Food: 1
Service: 3
It was crowded and very hot inside the restaurant. They could hardly keep pizza on the buffet line. As soon as a pizza was called out it was already gone. The games in the back for kids did not have a great variety or much space to play them. I would give Cici's a 2 to 3 stars.
Atmosphere: 1
Food: 3
Service: 2
Took the kids on Tuesday and everything was fresh, food was great. Staff interaction with customers was amazing. Enjoyed our dinner there.
Atmosphere: 5
Food: 5
Service: 5
Very good pizza, very tasty and crunchy ?, very mindful, very demure.
Food: 5
Service: 5
Restaurantji Recommends
Prices have gone up, and the pizza has gotten cheaper. It's like a kids playroom.
Atmosphere: 2
Food: 3
Service: 2
Staff was very friendly and place was very clean. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
THE REAL BEETLEJUICE WAS HERE AND IT WAS AMAZING. 10/10
Atmosphere: 5
Food: 5
Service: 5
I've been coming here for a while now, but this is the first time coming here as CiCi's Pizza. The service is great and the areas of eating are pretty clean. The prices are amazing! The only issue was getting food poisoning ??. I was in the bathroom fighting for my life with the constant severe diarrhea and throwing up. All the pizzas that I've just eaten was taken out of my body. This is the first time eating here as it being franchise at CiCi's. This is unsatisfactory! Food prep, food storage, hygiene and so much more needs to have more care. There are also some pizzas that are doughy or heavily cheesy.
Atmosphere: 3
Food: 1
Service: 4
Disgusting and very unclean! The food was very horrible! The whole place smelled like a dirty toilet! Floors were so dirty! First and last time eating here!
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