Dunkin'

2181 N Roberts Ave, Lumberton
(910) 795-0328

Recent Reviews

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Sarah Jacobs

There’s been a problem for quite some time with a female employee here in the mornings who acts out against customers.

She makes them wait for unnecessary extended time at the drive-through (ignores them), doesn’t respond when you call for someone to take your order and then is hostile , makes you repeat your order, giggles to other co-workers about how she is manipulating and controlling you, gives you the wrong food, then tries to frustrate you with a passive-aggressive, “have a nice day…” as you leave.

People like this are very sick.

The manager needs to address this situation.

The Dunkin’s has a bad reputation for employee immaturity and unprofessionalism around town. Get rid of that employee.

Atmosphere: 1

Food: 1

Service: 1

Victorious Living Counseling

Great service! Kind workers. Great place to stop for a coffee. Thank you!

Atmosphere: 5

Food: 5

Service: 5

nita C

My hash browns where nasty the donuts where good as well as the coffee.....my sandwich was cold long wait but the coffee was ok

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Original Blend Coffee

Eltina Bala

The girl on the mic is absolutely horrendous (2/19/25 at 10:20 AM). She clearly didn’t want to be there, didn’t give us a second to decide what we wanted, and made us repeat it 4 times. She told us they didn’t have coffee and milk… A coffee shop doesn’t have coffee and milk?

At the window my boyfriend asked for a black coffee, her response, with the nastiest attitude, was that she couldn’t make add-ons at the window. This is a fast food place that allows add-ons at the window when she’s not there. We left without our order because we were concerned of the food being tampered with considering we were met with an unpleasant demeanor.

She doesn’t need to take out her hatred of her job on her customers. Her management should be ashamed of themselves if this is what their training amounts to.

Bosch Hrf

Terrible.

Drink was almost half-full. Bagels were not heated well. Workers are rude.

Atmosphere: 1

Food: 1

Service: 1

Randie Lewis

The general manager Jerry is phenomenal. He took his time and did his job very well. I absolutely love his energy. If every establishment had there own Jerry, businesses would posper. Thank you Jerry for a job well done. 👏

Atmosphere: 5

Food: 5

Service: 5

Joli Sarvis

Love the frozen coffee

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Iced Macchiato

Butch Ferguson

Great service. Very attentive & friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sourdough Breakfast Sandwich

Beth Wilson

Dunkin is good, but way overpriced!!!
The cashier was not friendly. Did not address us, just took our order.

Atmosphere: 3

Food: 4

Service: 3

Malik Gotay

This dunkin donuts always gets my hit chocolate right and bagels right as well.keep doing it and I'm going to keep coming.

Atmosphere: 3

Food: 4

Service: 4

Dr. La-Renda Jones

A donut o might get once on a while. I basically get gift cards for gifts from them. Service has been fair thus far.

Atmosphere: 4

Food: 4

Service: 4

Kara

Always my coffee spot and they get it right every time!

Food: 5

Service: 5

Liz Blanchard

Dunkin Midnight Coffee is the best ?☕

Atmosphere: 5

Food: 5

Service: 5

Chanel Massie

Very compassionate and sincere staff. Hands down best Dunkin donut coffee shop.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Caramel Iced Macchiato

Cassandra

Staff were very friendly and quick service! Never disappointed with Dunkin’. :)

Atmosphere: 5

Food: 5

Service: 5

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