Ordered for business the food was so fresh and delicious! It was also made quickly for pick up
Atmosphere: 5
Food: 5
Service: 5
Big Brown
The food was decent, had never eaten there before and after my experience there I probably won’t again. The staff there was beyond rude, acting as if the customers that come in were more than an inconvenience, almost bothered by them. The girl who was on the register couldn’t even take the time to put her phone down while taking our order. For the $31 dollars for 2 medium meatball sandwiches there are many other places in that area where I’ll go and spend my money next time. My only recommendation would be to the franchise owner and management that they get employees who take a little more pride in their work.
Atmosphere: 1
Food: 3
Service: 1
Devon NRG
Great food & Service! Perfectly off of the highway.
Atmosphere: 5
Food: 5
Service: 5
Troy Peters
It was quiet and quickly done. And good
Atmosphere: 4
Food: 5
Service: 5
R Flan
Went to firehouse today 5/22/25 around 1pm and was given the wrong order when i picked up. I called back, and the staff were extremely friendly and helpful. They remade my food fresh, and it was very good. I will definitely be back. Customer service is top tier. Clean environment. This is how a restaurant should operate. Thanks to all the staff and management
Bill Smith
Friendly staff! Clean restaurant. Order was prepared accurately. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook \u0026 Ladder
Rick Hover
Seriously. 30 minutes to get a sub when no one else was in there Just ridiculous plus the sub sucked. Rude rude rude
Atmosphere: 1
Food: 1
Service: 1
Natalie Cotton
Disappointed. Sandwich was soggy and just not good. Soup had a sticker chilling in there.
Food: 1
Christian Vences
Great food. Fast service. Very friendly nice people.
Atmosphere: 5
Food: 5
Service: 5
t. vaimaona
Food is not good. Letuce was old core still in tomato. Parking lot is dirty with trash every were. A nurse from clinic next store got the hood hook up with free drink and sub. Never eating here ever again! ??????
We haven't been to firehouse in a long while. Turns out we won't be going back! We arrived to an empty restaurant with 1 person behind the counter, she did not acknowledge we came in just kept making a sandwich. After 4 minutes of being ignored another staff member came in carrying their personal Starbucks order. She proceeded to put it in the back and came out a few minutes later and asked us what we wanted to order. We ordered the steamer and the cheese steak both hot and med. After paying $30 for two small subs and two chips they started making the order... Slowly. After several minutes I walk up to check on the order and it seems one of the workers used the wrong portions and decided to throw it out and start over (used large portion instead of med). Then said "it will be some more minutes". I let them know we were sitting at the tables out front. They did not alert us it was ready but put it on the counter in grease covered to go boxes. I got our food and at this point was not surprised to find it was not hot, my extra cheese was not on it..... And the med is super skinny and short.... Oh yeah... The meat only covered half of the small sub... This is not what I remember or expect from a place that charges over $30 for two half meatless subs. Never going back! Also, the manager or district manager needs to address the customer service. It would be nice if the staff was not listening to their air pods while working.
Atmosphere: 1
Food: 1
Service: 1
Benton Moulds
They always make it great and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Trenia Oxendine Pevia
UPDATE...DID THE VALENTINES SPECIAL.. IT WAS GREAT.The app sent me free medium birthday sub?... so I ordered on app then went with my beloved son.. all was correct & good... food & worker... thanks. It was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Order Any Hot Sub Cold, Italian, Hook & Ladder
Bernard Gill
Kid-friendliness: Kids are welcomed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Turkey Bacon Ranch
Trevor Yute
Hours of Service written and posted do not reflect the actual open and close times.Staff was friendly about the situation though and handled it
Ordered for business the food was so fresh and delicious! It was also made quickly for pick up
Atmosphere: 5
Food: 5
Service: 5
The food was decent, had never eaten there before and after my experience there I probably won’t again. The staff there was beyond rude, acting as if the customers that come in were more than an inconvenience, almost bothered by them. The girl who was on the register couldn’t even take the time to put her phone down while taking our order. For the $31 dollars for 2 medium meatball sandwiches there are many other places in that area where I’ll go and spend my money next time. My only recommendation would be to the franchise owner and management that they get employees who take a little more pride in their work.
Atmosphere: 1
Food: 3
Service: 1
Great food & Service! Perfectly off of the highway.
Atmosphere: 5
Food: 5
Service: 5
It was quiet and quickly done. And good
Atmosphere: 4
Food: 5
Service: 5
Went to firehouse today 5/22/25 around 1pm and was given the wrong order when i picked up. I called back, and the staff were extremely friendly and helpful. They remade my food fresh, and it was very good. I will definitely be back. Customer service is top tier. Clean environment. This is how a restaurant should operate. Thanks to all the staff and management
Friendly staff! Clean restaurant. Order was prepared accurately. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook \u0026 Ladder
Seriously. 30 minutes to get a sub when no one else was in there Just ridiculous plus the sub sucked. Rude rude rude
Atmosphere: 1
Food: 1
Service: 1
Disappointed. Sandwich was soggy and just not good. Soup had a sticker chilling in there.
Food: 1
Great food. Fast service. Very friendly nice people.
Atmosphere: 5
Food: 5
Service: 5
Food is not good. Letuce was old core still in tomato. Parking lot is dirty with trash every were. A nurse from clinic next store got the hood hook up with free drink and sub. Never eating here ever again! ??????
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Subs
Restaurantji Recommends
We haven't been to firehouse in a long while. Turns out we won't be going back! We arrived to an empty restaurant with 1 person behind the counter, she did not acknowledge we came in just kept making a sandwich. After 4 minutes of being ignored another staff member came in carrying their personal Starbucks order. She proceeded to put it in the back and came out a few minutes later and asked us what we wanted to order. We ordered the steamer and the cheese steak both hot and med. After paying $30 for two small subs and two chips they started making the order... Slowly. After several minutes I walk up to check on the order and it seems one of the workers used the wrong portions and decided to throw it out and start over (used large portion instead of med). Then said "it will be some more minutes". I let them know we were sitting at the tables out front. They did not alert us it was ready but put it on the counter in grease covered to go boxes. I got our food and at this point was not surprised to find it was not hot, my extra cheese was not on it..... And the med is super skinny and short.... Oh yeah... The meat only covered half of the small sub... This is not what I remember or expect from a place that charges over $30 for two half meatless subs. Never going back! Also, the manager or district manager needs to address the customer service. It would be nice if the staff was not listening to their air pods while working.
Atmosphere: 1
Food: 1
Service: 1
They always make it great and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
UPDATE...DID THE VALENTINES SPECIAL.. IT WAS GREAT.The app sent me free medium birthday sub?... so I ordered on app then went with my beloved son.. all was correct & good... food & worker... thanks. It was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Order Any Hot Sub Cold, Italian, Hook & Ladder
Kid-friendliness: Kids are welcomed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Turkey Bacon Ranch
Hours of Service written and posted do not reflect the actual open and close times.Staff was friendly about the situation though and handled it
Atmosphere: 3
Food: 5
Service: 1
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