Seriously. 30 minutes to get a sub when no one else was in there Just ridiculous plus the sub sucked. Rude rude rude
Atmosphere: 1
Food: 1
Service: 1
Natalie Cotton
Disappointed. Sandwich was soggy and just not good. Soup had a sticker chilling in there.
Food: 1
Christian Vences
Great food. Fast service. Very friendly nice people.
Atmosphere: 5
Food: 5
Service: 5
t. vaimaona
Food is not good. Letuce was old core still in tomato. Parking lot is dirty with trash every were. A nurse from clinic next store got the hood hook up with free drink and sub. Never eating here ever again! ??????
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Subs
Evan Wood
We haven't been to firehouse in a long while. Turns out we won't be going back! We arrived to an empty restaurant with 1 person behind the counter, she did not acknowledge we came in just kept making a sandwich. After 4 minutes of being ignored another staff member came in carrying their personal Starbucks order. She proceeded to put it in the back and came out a few minutes later and asked us what we wanted to order. We ordered the steamer and the cheese steak both hot and med. After paying $30 for two small subs and two chips they started making the order... Slowly. After several minutes I walk up to check on the order and it seems one of the workers used the wrong portions and decided to throw it out and start over (used large portion instead of med). Then said "it will be some more minutes". I let them know we were sitting at the tables out front. They did not alert us it was ready but put it on the counter in grease covered to go boxes. I got our food and at this point was not surprised to find it was not hot, my extra cheese was not on it..... And the med is super skinny and short.... Oh yeah... The meat only covered half of the small sub... This is not what I remember or expect from a place that charges over $30 for two half meatless subs. Never going back! Also, the manager or district manager needs to address the customer service. It would be nice if the staff was not listening to their air pods while working.
Atmosphere: 1
Food: 1
Service: 1
Benton Moulds
They always make it great and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Trenia Oxendine Pevia
UPDATE...DID THE VALENTINES SPECIAL.. IT WAS GREAT.The app sent me free medium birthday sub?... so I ordered on app then went with my beloved son.. all was correct & good... food & worker... thanks. It was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Order Any Hot Sub Cold, Italian, Hook & Ladder
Bernard Gill
Kid-friendliness: Kids are welcomed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Turkey Bacon Ranch
Trevor Yute
Hours of Service written and posted do not reflect the actual open and close times.Staff was friendly about the situation though and handled it
Atmosphere: 3
Food: 5
Service: 1
Kathy Humphrey
Great service and food. I ordered via app while driving down 95. Food was ready when I arrived.
The app sent me free medium birthday sub?... so I ordered on app then went with my beloved son.. all was correct & good... food & worker... thanks. It was great.
Fast friendly service good sandwich. The place was clean.
Atmosphere: 5
Food: 5
Service: 5
Tyic Renee
Firehouse subs are good. A little pricey, however, flavor makes the difference .
Atmosphere: 4
Food: 4
Service: 4
Colin R
Friendly service and good
Atmosphere: 5
Food: 5
Service: 5
Marie Henderson
Ordered subs for our church to serve the staff of a local school. Excellent service at Firehouse subs! The manager, Mr Barry, was helpful, courteous, and patient with me as I placed the order. I was a little early for pick up and my order was complete and he helped me load my vehicle too. Thankful for the lettuce, tomatoes, and condiments placed in separate containers as well as napkins too. Food was DELICIOUS!!! Thank you Mr Barry and the Firehouse subs team!!Marie and Orrum Baptist Church
Seriously. 30 minutes to get a sub when no one else was in there Just ridiculous plus the sub sucked. Rude rude rude
Atmosphere: 1
Food: 1
Service: 1
Disappointed. Sandwich was soggy and just not good. Soup had a sticker chilling in there.
Food: 1
Great food. Fast service. Very friendly nice people.
Atmosphere: 5
Food: 5
Service: 5
Food is not good. Letuce was old core still in tomato. Parking lot is dirty with trash every were. A nurse from clinic next store got the hood hook up with free drink and sub. Never eating here ever again! ??????
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Subs
We haven't been to firehouse in a long while. Turns out we won't be going back! We arrived to an empty restaurant with 1 person behind the counter, she did not acknowledge we came in just kept making a sandwich. After 4 minutes of being ignored another staff member came in carrying their personal Starbucks order. She proceeded to put it in the back and came out a few minutes later and asked us what we wanted to order. We ordered the steamer and the cheese steak both hot and med. After paying $30 for two small subs and two chips they started making the order... Slowly. After several minutes I walk up to check on the order and it seems one of the workers used the wrong portions and decided to throw it out and start over (used large portion instead of med). Then said "it will be some more minutes". I let them know we were sitting at the tables out front. They did not alert us it was ready but put it on the counter in grease covered to go boxes. I got our food and at this point was not surprised to find it was not hot, my extra cheese was not on it..... And the med is super skinny and short.... Oh yeah... The meat only covered half of the small sub... This is not what I remember or expect from a place that charges over $30 for two half meatless subs. Never going back! Also, the manager or district manager needs to address the customer service. It would be nice if the staff was not listening to their air pods while working.
Atmosphere: 1
Food: 1
Service: 1
They always make it great and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
UPDATE...DID THE VALENTINES SPECIAL.. IT WAS GREAT.The app sent me free medium birthday sub?... so I ordered on app then went with my beloved son.. all was correct & good... food & worker... thanks. It was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Order Any Hot Sub Cold, Italian, Hook & Ladder
Kid-friendliness: Kids are welcomed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Turkey Bacon Ranch
Hours of Service written and posted do not reflect the actual open and close times.Staff was friendly about the situation though and handled it
Atmosphere: 3
Food: 5
Service: 1
Great service and food. I ordered via app while driving down 95. Food was ready when I arrived.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Restaurantji Recommends
The app sent me free medium birthday sub?... so I ordered on app then went with my beloved son.. all was correct & good... food & worker... thanks. It was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Italian, Hook & Ladder, Firehouse Steak & Cheese
Fast friendly service good sandwich. The place was clean.
Atmosphere: 5
Food: 5
Service: 5
Firehouse subs are good. A little pricey, however, flavor makes the difference .
Atmosphere: 4
Food: 4
Service: 4
Friendly service and good
Atmosphere: 5
Food: 5
Service: 5
Ordered subs for our church to serve the staff of a local school. Excellent service at Firehouse subs! The manager, Mr Barry, was helpful, courteous, and patient with me as I placed the order. I was a little early for pick up and my order was complete and he helped me load my vehicle too. Thankful for the lettuce, tomatoes, and condiments placed in separate containers as well as napkins too. Food was DELICIOUS!!! Thank you Mr Barry and the Firehouse subs team!!Marie and Orrum Baptist Church
Food: 5
Service: 5
Recommended dishes: Subs
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