Stephanie was our waitress on this Sunday noon and she had the best vibe. Enjoyed my Sunday lunch with the family! The meal was delicious. You definitely gotta try the ruby relaxer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Ruby's Classic Burger
Robert Fields
Our young waitress was wonderful, the place was clean and simply had a great vibe. There was even a young man making ballon animals for the children and they were thrilled! Everyone was polite and courteous…So, I rate Ruby’s 100%Kid-friendliness: High Chairs available and of course the famous Balloon Man!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
MI
KATE THE WAITERESS SUNDAY 4/14/24I went there Sunday me and a friend. I did a to-go order. Kate was our waiteress.What I found strange was she wanted to take pics of our coupons from our mobile app with her phone.When usually they write the coupon code down on their slip. So when it was time to leave she gave us our receipt and said we can scan it and get reward points on our Ruby Tuesday app. Well we get home me and my friend to scan our receipt our points had ALREADY BEEN REDEEMED. So KATE don’t need to work in your establishment cause she’s a crook. I WANT MY TIP BACK KATE!!
Atmosphere: 4
Food: 4
Service: 1
Nina Cardwell
The food was very good . I wish they had a Ruby Tuesday in Southern Pines.
Atmosphere: 5
Food: 5
Service: 5
Jay R
The food was good we had great service from our server Jasmyne…Had a chance to watch the game while at the bar and had a great time you guys have an awesome crew and keep up the good work will definitely be back soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club Sliders, Cheese Cake with Strawberry Topping, Ribs Fish and Shrimp Platter, Oreo Cookie Ice Cream, Ruby's Classic Burger, Cheeseburger and Fries, Sampler Platter, Chicken Tenders with Fries, Shrimp Alfredo Pasta, 6oz Sirloin w 2 Sides
Christy Taylor
Service was fabulous!! Food just so so
Atmosphere: 3
Food: 3
Service: 5
We are the Townsends' !!!!
First, I would like to start off by saying how very disappointed I am in the Ruby Tuesday Lumberton, NC location this past Saturday. When we walked through the door we were not greeted by the host. So to us it had already put a bad taste in our mouth but we proceeded to be seated by the waitress. As we were walking towards our booth a waiter was tossing food back in the bowls off the Salad bar that had been sitting outside the bowls. So we had already decided not to get salad bar, that was really disgusting to see because it could have been contaminated. We went to be seated and the table beside our booth had crumbs all over the floor it was so filthy. By this time I still tried to give a try but my stomach started to go left. When the waitress bought out my drink the glass was very greasy and filthy as well. So I asked her could I please have our drinks in to go cups she was very pleasant and went to go get the togo cups. As she was coming back to the table we had already decided to leave all together so I waited behind to let her know because my husband had, had enough. When I proceeded to tell her that she rolled her eyes at me like I did something wrong, which was very rude. I then could have told her the reason but I decided not too. I really think as a paying customer that feedback would probably help. This location needs to be shutdown for a day even a week to be revamped and cleaned throughly. It needs a deep cleaning. The floors were sticky and nasty. The windows and wood around the windows need to be clean as well. These are just a few observations. As well as customer service training. RUBY TUESDAY is a family staple. I would hate for this business to go down all because of customer service and cleanliness. It's a simple fix that can be very helpful to this business.
Atmosphere: 1
Food: 1
Service: 1
Thomas Tyner
Brandy was a great server. The food was great we will be back
Atmosphere: 5
Food: 5
Service: 5
Philip Ward
Great Bartender Brittany Jones. Great Managers, Yolanda and Nachella go over and beyond! I also enjoy Brandy. Will be returning.
Atmosphere: 5
Food: 5
Service: 5
Dawn Reynolds
The food was ok but I think they seriously need to put more effort in to training the waitresses. Had to ask for a plate for my fathers appetizers. He also ordered a draft beer she brought him a bottle. When asked about sauces she said ketchup bbq sauce and honey mustard that's all I remember right now. I also had to ask for silverware.
Nashville Hot Ribs were absolutely phenomenal. Could have used a little bit more Nashville hot on them but meat quality was great. Fall off the bone
Atmosphere: 5
Food: 5
Service: 5
Thomas Walker
Brittany, at the bar, is a first class professional and a symbol of Robeson County hospitality!
Atmosphere: 5
Food: 5
Service: 5
Oze McCallum
Very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ruby's Classic Burger
Annie Kelly
Everything was good!
Atmosphere: 5
Food: 5
Service: 5
Jesus Basart
The meat was burned, and thrown on the plate. It was disgusting, it was worse than dog food. We both left our entire meal, and went back to the hotel room, to the vending machines, upset but it was late at night, and were tired. This happened Dec.19,2004, unable to forget how bad it was, needless to say next time in town, we'll stay away from the place.
Stephanie was our waitress on this Sunday noon and she had the best vibe. Enjoyed my Sunday lunch with the family! The meal was delicious. You definitely gotta try the ruby relaxer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Ruby's Classic Burger
Our young waitress was wonderful, the place was clean and simply had a great vibe. There was even a young man making ballon animals for the children and they were thrilled! Everyone was polite and courteous…So, I rate Ruby’s 100%Kid-friendliness: High Chairs available and of course the famous Balloon Man!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
KATE THE WAITERESS SUNDAY 4/14/24I went there Sunday me and a friend. I did a to-go order. Kate was our waiteress.What I found strange was she wanted to take pics of our coupons from our mobile app with her phone.When usually they write the coupon code down on their slip. So when it was time to leave she gave us our receipt and said we can scan it and get reward points on our Ruby Tuesday app. Well we get home me and my friend to scan our receipt our points had ALREADY BEEN REDEEMED. So KATE don’t need to work in your establishment cause she’s a crook. I WANT MY TIP BACK KATE!!
Atmosphere: 4
Food: 4
Service: 1
The food was very good . I wish they had a Ruby Tuesday in Southern Pines.
Atmosphere: 5
Food: 5
Service: 5
The food was good we had great service from our server Jasmyne…Had a chance to watch the game while at the bar and had a great time you guys have an awesome crew and keep up the good work will definitely be back soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club Sliders, Cheese Cake with Strawberry Topping, Ribs Fish and Shrimp Platter, Oreo Cookie Ice Cream, Ruby's Classic Burger, Cheeseburger and Fries, Sampler Platter, Chicken Tenders with Fries, Shrimp Alfredo Pasta, 6oz Sirloin w 2 Sides
Service was fabulous!! Food just so so
Atmosphere: 3
Food: 3
Service: 5
First, I would like to start off by saying how very disappointed I am in the Ruby Tuesday Lumberton, NC location this past Saturday. When we walked through the door we were not greeted by the host. So to us it had already put a bad taste in our mouth but we proceeded to be seated by the waitress. As we were walking towards our booth a waiter was tossing food back in the bowls off the Salad bar that had been sitting outside the bowls. So we had already decided not to get salad bar, that was really disgusting to see because it could have been contaminated. We went to be seated and the table beside our booth had crumbs all over the floor it was so filthy. By this time I still tried to give a try but my stomach started to go left. When the waitress bought out my drink the glass was very greasy and filthy as well. So I asked her could I please have our drinks in to go cups she was very pleasant and went to go get the togo cups. As she was coming back to the table we had already decided to leave all together so I waited behind to let her know because my husband had, had enough. When I proceeded to tell her that she rolled her eyes at me like I did something wrong, which was very rude. I then could have told her the reason but I decided not too. I really think as a paying customer that feedback would probably help. This location needs to be shutdown for a day even a week to be revamped and cleaned throughly. It needs a deep cleaning. The floors were sticky and nasty. The windows and wood around the windows need to be clean as well. These are just a few observations. As well as customer service training. RUBY TUESDAY is a family staple. I would hate for this business to go down all because of customer service and cleanliness. It's a simple fix that can be very helpful to this business.
Atmosphere: 1
Food: 1
Service: 1
Brandy was a great server. The food was great we will be back
Atmosphere: 5
Food: 5
Service: 5
Great Bartender Brittany Jones. Great Managers, Yolanda and Nachella go over and beyond! I also enjoy Brandy. Will be returning.
Atmosphere: 5
Food: 5
Service: 5
The food was ok but I think they seriously need to put more effort in to training the waitresses. Had to ask for a plate for my fathers appetizers. He also ordered a draft beer she brought him a bottle. When asked about sauces she said ketchup bbq sauce and honey mustard that's all I remember right now. I also had to ask for silverware.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Nashville Hot Ribs were absolutely phenomenal. Could have used a little bit more Nashville hot on them but meat quality was great. Fall off the bone
Atmosphere: 5
Food: 5
Service: 5
Brittany, at the bar, is a first class professional and a symbol of Robeson County hospitality!
Atmosphere: 5
Food: 5
Service: 5
Very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ruby's Classic Burger
Everything was good!
Atmosphere: 5
Food: 5
Service: 5
The meat was burned, and thrown on the plate. It was disgusting, it was worse than dog food. We both left our entire meal, and went back to the hotel room, to the vending machines, upset but it was late at night, and were tired. This happened Dec.19,2004, unable to forget how bad it was, needless to say next time in town, we'll stay away from the place.
Service: 3