I went to Walmart Subway in Lumberton NC and was absolutely disgusted!! I walked in and employees were at the register but I stood in line more than 5 minutes before I was even acknowledge because I was never greeted. It was 2 pm —After 5 minutes The Indian employee yells” if you want steak or chicken I can’t do it” I asked if she could do a # 23 on Italian herbs and cheese bread on provolone cheese and toasted. The sandwich on the menu says 2x’s provolone but the employee only gave me one serving. I ask why, and the employee told me they were changing the menu, when I asked why she could not fix the sandwich with the description she has posted on the menu she told me she was taken it down today- she acted like she was paying for it!!! I politely told the lady I did not want the sandwich and walked out. I got in my car drove across the street and got Chic- fil -la. The customer service was on point and the employees were not only professional but greeted me within one minute of arriving. If the employees are gonna treat customers like they did me in the Walmart subway “Just closed DOWN. “
Atmosphere: 1
Food: 1
Service: 1
Jeff Q
Opens at 8am, 8:30am I'm told not they're not open. Store is wide open to walk in.
Atmosphere: 2
Service: 1
Robco Quads
Everything I go there I get told I have to wait 10 t 15 minutes just got told the same by the girl who was outside smoking when I walked in
Atmosphere: 2
Food: 2
Service: 1
Ariana Torres
I have been coming here for years and this recent visit was very pleasant, super nice staff and friendly service. This place has completely 360 with new management. New management was needed. I’ll be coming back soon.
Atmosphere: 5
Food: 5
Service: 5
Vic
Horrible service! No cookies. Tomatoes old and mushy.
Atmosphere: 1
Food: 2
Service: 1
Dianeliz Mendoza
Me and my partner went and we were the only ones there when we order this lady was rushing us when there was no one behind us when I asked her that I wanted another subway she rolled her eyes, got upset, and said “ANOTHER ONE” She had so much attitude and had no respect rushing us and mind you NO ONE WAS BEHIND US. This other lady was very nice, kind and treating us well. The food was good it was just the service I did not like the way that one lady treated us
Atmosphere: 2
Food: 3
Service: 2
kayla hunt
Worst customer service I’ve experienced. No good morning, can I help you, just a what do you want. I’m currently the only customer in the shop and it takes 20 mins to get my order. The lady making the sandwich gets mad because now she can’t close the sandwich properly. I ordered a 6” hotshot Italiano and it’s crammed full, common sense would tell you not to put a lot of toppings on the sandwich considering the size of it. So now I’m getting ready to purchase my order and I’m trying to use the points from the app I inform her that it’s not letting me scan it and she replies well I don’t have nothing to scan it with I guess you can’t use it.
Atmosphere: 1
Service: 1
meliodas the captain
Terrible pickup order 20 mins
Atmosphere: 1
Food: 2
Service: 1
Kenneth Kinlaw
I went in the store at 8:20 am Monday morning. I asked for service and the lady behind the counter refused me service. She said she would be ready in 5 minutes. According to the website this is open for business at 8am . I asked for the manager and she said she was the manager. I think this very poor customer. If the is opened at 8am I should have received service at 8am or afterwards.
Service: 1
Madison Hammonds
went there today around 11:30, was told that they are not serving food because they have to take the trash out but 2 workers was there ....
My wife and I went there, not only were they out of bread but they were also extremely slow. My wife repeated herself about 4 times and eventually we just walked out
Veronica Scott
All the times I've been tiffi hunt has been very kind and polite excellent work ethics are number 1 she should be assistant manager
Wheelchair accessibility: Accepted my service animal
Christina Gendron
there always something preventing them from serving me when I stop by, today i dont even know why but they said night shift could help me later (it was 2:45) they are always rude… i dont like my job either but jeez. subs are good tho but thats not saying much
Stephen Parrish
Might need to change the hours. 1030 they aren't ready to serve so I assume they actually open at 11?
I went to Walmart Subway in Lumberton NC and was absolutely disgusted!!
I walked in and employees were at the register but I stood in line more than 5 minutes before I was even acknowledge because I was never greeted. It was 2 pm —After 5 minutes The Indian employee yells” if you want steak or chicken I can’t do it” I asked if she could do a # 23 on Italian herbs and cheese bread on provolone cheese and toasted. The sandwich on the menu says 2x’s provolone but the employee only gave me one serving. I ask why, and the employee told me they were changing the menu, when I asked why she could not fix the sandwich with the description she has posted on the menu she told me she was taken it down today- she acted like she was paying for it!!!
I politely told the lady I did not want the sandwich and walked out. I got in my car drove across the street and got Chic- fil -la. The customer service was on point and the employees were not only professional but greeted me within one minute of arriving. If the employees are gonna treat customers like they did me in the Walmart subway “Just closed DOWN. “
Atmosphere: 1
Food: 1
Service: 1
Opens at 8am, 8:30am I'm told not they're not open. Store is wide open to walk in.
Atmosphere: 2
Service: 1
Everything I go there I get told I have to wait 10 t 15 minutes just got told the same by the girl who was outside smoking when I walked in
Atmosphere: 2
Food: 2
Service: 1
I have been coming here for years and this recent visit was very pleasant, super nice staff and friendly service. This place has completely 360 with new management. New management was needed. I’ll be coming back soon.
Atmosphere: 5
Food: 5
Service: 5
Horrible service! No cookies. Tomatoes old and mushy.
Atmosphere: 1
Food: 2
Service: 1
Me and my partner went and we were the only ones there when we order this lady was rushing us when there was no one behind us when I asked her that I wanted another subway she rolled her eyes, got upset, and said “ANOTHER ONE” She had so much attitude and had no respect rushing us and mind you NO ONE WAS BEHIND US. This other lady was very nice, kind and treating us well. The food was good it was just the service I did not like the way that one lady treated us
Atmosphere: 2
Food: 3
Service: 2
Worst customer service I’ve experienced. No good morning, can I help you, just a what do you want. I’m currently the only customer in the shop and it takes 20 mins to get my order. The lady making the sandwich gets mad because now she can’t close the sandwich properly. I ordered a 6” hotshot Italiano and it’s crammed full, common sense would tell you not to put a lot of toppings on the sandwich considering the size of it. So now I’m getting ready to purchase my order and I’m trying to use the points from the app I inform her that it’s not letting me scan it and she replies well I don’t have nothing to scan it with I guess you can’t use it.
Atmosphere: 1
Service: 1
Terrible pickup order 20 mins
Atmosphere: 1
Food: 2
Service: 1
I went in the store at 8:20 am Monday morning. I asked for service and the lady behind the counter refused me service. She said she would be ready in 5 minutes. According to the website this is open for business at 8am . I asked for the manager and she said she was the manager. I think this very poor customer. If the is opened at 8am I should have received service at 8am or afterwards.
Service: 1
went there today around 11:30, was told that they are not serving food because they have to take the trash out but 2 workers was there ....
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My wife and I went there, not only were they out of bread but they were also extremely slow. My wife repeated herself about 4 times and eventually we just walked out
All the times I've been tiffi hunt has been very kind and polite excellent work ethics are number 1 she should be assistant manager
Wheelchair accessibility: Accepted my service animal
there always something preventing them from serving me when I stop by, today i dont even know why but they said night shift could help me later (it was 2:45) they are always rude… i dont like my job either but jeez. subs are good tho but thats not saying much
Might need to change the hours. 1030 they aren't ready to serve so I assume they actually open at 11?
Atmosphere: 1
Food: 1
Service: 1
Slow and rude
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