Scoops Coffee and Creamery
128 New Market, Madison
(336) 949-9576
Recent Reviews
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First of all, I LOVE the brand of ice cream they use. My favorites are mint chocolate chip and black cherry. I've been here two times. I wasn't impressed with the cleanliness of this business. I ordered 2 scoops of mint chocolate chip and 1 scoop of black cherry. I needed it in a container because I was taking it home. There were no lids that fit. The person gave me no bags, napkins or a spoon. A young woman served me the first time.Second time I went there, a young man served me. Same issue with the lids, none fit. Both employees were sitting down when I came in. Why not clean the windows where the ice cream is kept? People see this. How about cleaning the door inside and out making it look better? The tile floor? It needs attention! Yes, I expect the best service, and a clean establishment. We pay for good quality ice cream!
Atmosphere: 2
Food: 4
Service: 2
Today was our first time trying Scoops and we're not disappointed! Staff was really nice. They have affordable ice cream, shakes and coffee, and it's a clean establishment with good energy. They gave us free cookies to sample as well:) we'll definitely be back!
Cool place. Nice vibe, excellent ice cream at a reasonable price. Indoor or outdoor seating is available. We enjoyed.
They have the best Frappes I've ever had in my life. The owner and staff are so friendly!
What a nice ice cream shop. Ice cream was delicious and the shop and owners were very nice. Worth the drive and we will be back!
Oh the coffee is absolutely delicious, the customer service was fantastic and the store is so beautifully decorated!!
Delicious ice cream. Nice little shop.
Cute place, owner is very nice, and ice cream was mighty tasty. Go check this place out.
What a great way to celebrate my son’s open house and this warm day then with a banana split. This place has a great ambiance and the ice cream is so good at a great price.
super sweet staff—offered to get in a specific sugar free ice cream for a friend who’s diabetic! also great coffee! 10/10
Restaurantji Recommends
Dillard Academy Open house treat. This awesome man going to second and wanted ice cream. The best and only place to go is SCC. Love the remodeling.
Ashley was amazing!!! I had the salted caramel and it was a little sweet for me but it was still good. They made me feel at home and welcomed. Stop by the online madison.
Dark chocolate mocha is very good I loved every taste of it excellent service she was super friendly and all around just a great environment and I loved it.
Scoops is now under new ownership!! If you haven’t had a great experience in the past I would give them a try, they definitely didn’t disappoint.
Great ice cream and wonderful service. At home atmosphere. Very relaxing.
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