SUBWAY
142 New Market, Madison
(336) 427-7070
Recent Reviews
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Sandwich tasted great. Dress code seemed more beach day than workday though
Atmosphere: 1
Food: 2
Gave us a foot long that was supposed to be a 6 inch, had to be told to put more toppings on a menu sub, food was barely warm. Food tasted fine but the service needs work, maybe an extra employee at the front.
Atmosphere: 3
Food: 2
Service: 1
I got cursed out just because I asked something simple I had witnesses I can't get a hold of a store manger they took my money and never got subs either
Atmosphere: 1
Food: 1
Service: 1
If I could give this location zero stars, I would! I placed an order online and immediately realized it had put it in for this location instead of the city I live in which is about 30 minutes away. I proceeded to call numerous times to try to cancel the order. No one answered. When the order showed ready I decided to drive all the way to that location to pick the order up. I arrived at the location 35 minutes past when it said the order was ready and they had not even started preparing the food yet. The two women working at this location were extremely rude and unprofessional. One of them finally said they could cancel the order since they didn’t have what I ordered and I paid with a credit card. I don’t know how Subway continues to stay open with workers of this caliber and the lack of food that’s on the menu. All they had to do was answer the phone and it all could’ve been avoided! Never again!
People working were very rude. Didn’t acknowledge us when we walked in the door. When they did finally acknowledge us they were very short and rude.
Online order at 6:30. Food supposed to be ready at 6:50, arrive to Subway at 6:55 and nothing has been even started. At 7:10 I am told they don't have any steak. The order was for two steak and cheese subs. Unbelievable terrible service.
I ordered online, then get a phone call from subway to tell me they are out of meatballs so there for I had to pick a totally different subway,so I ask for the spicy Italian I gave special order to the woman that was on the phone and she acted like she understood!! I got my sub and yes it was almost made like I asked, except for i asked for it to be toasted (it wasn't) and I asked for oil and vinegar on the side (I didn't get) while on the phone with her it sounded like a party going on in the background! Been eating at this subway for almost 30 years and it's had it's ups and downs but nothing major that's why I still go there but don't call me and tell me your out of something and I specifically tell you on the phone what I want and still get it wrong!!
Atmosphere: 2
Food: 4
Service: 2
Would leave no star if I could. Walked in to be greeted by “how many subs” I said give us a few minutes. She proceeded to blow and say loudly I’m ready to go! Took business else where. Very rude and unprofessional.
Subway has become way too expensive for what you're getting.
Atmosphere: 3
Food: 3
Service: 3
Literally bought two meals, immediately told me no meat for one of the sandwiches. I had someone else pick up the meals and the whoever worked the evening shift didn’t tell the person chips or drinks just gave them the sandwiches. Got home after work to eat and a cold cut combo was beyond uneadible. Soaked in sweet onion teriyaki that’s all you could taste and on top of it every bite lead to that sauce dripping out of the sandwich and all over face and mouth. Don’t think I will order at this subway again
Food: 1
Restaurantji Recommends
A staff member named Sydney stared at me rudely every step of the interaction. I said please, thank you, tried to be kind to her & she was rude.
Atmosphere: 3
Food: 5
Service: 1
Went at 7:50pm with the thought that we were going to sit at a table and eat. Chairs and tables were up or slide against wall. Checked to see if it was closing time and they didn't close until 9pm. Service was ?.
Atmosphere: 1
Food: 2
Service: 2
I order subs almost every week over the phone, and my husband picks it up. Brianna is the girl I speak to, I know this because of her voice, and I did ask her name on this order. I wanted to mention her because she is so nice every time I call,and my husband said they are very friendly when he picks up.
Atmosphere: 4
Food: 5
Service: 5
Placed a mobile order that was supposed to be ready by 3:10 didn't leave there until 3:18 due to the kid making my sandwich taking care of other customers before me and switching our sandwiches up. Now the rest of my order is cold and I am upset. I'd like to hear back on why this happens. This is unacceptable. Yet fast food restaurant workers want more money. Bad thing is I even tipped them. Wish I could change that up but since I was trying to help and do a mobile order I got shafted
Atmosphere: 1
Food: 1
Service: 1
ghetto establishment, supposed to open at 8am, showed up at 9 & they're still closed. change ur hours if you’re not going to show up at scheduled opening time!
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