every single time i order i never get a spoon, or fork or spork or whatever they have. pls do better and make sure the order IS CORRECT. i work in fast food so i understand but doing in 3+ times is insane.
American Giant
Well it's nice to have a kfc next to a truck stop. That's the 1 star that I give. The food and service not so great. I walk in on a later Tuesday morning. I'm the only person in the lobby placing an order. There is nobody in drive thru. I order a 16 piece, 4 pack of biscuits and an order of liver. I eat the liver first. It left some type of film on my lips that took forever to get off. The biscuits were cold,hard and dry. The chicken looked like it had been sitting in grease all day! Where is the pride in making food? I ordered 4 breasts, 6 legs and 6 thighs. What I got was 3 breasts, 1 leg, 3 thighs and the rest wings. How in the heck can you possibly get the only order in the entire building wrong? Does kfc hire people that cannot read? Man and I thought us truckers have it bad on the roads. I go in the next day to make a complaint and the manager says to me, we were extremely busy yesterday. I said excuse me can you plz repeat that. Just wow! The manager stands right there in my face and point blank lies to me. I guess he doesn't believe in the thou shall not lie commandment. The reason why I didn't go back in the 1st time as I was too tired and sleepy to walk back. So as I am there making a complaint I order another 16 piece. This time they got the chicken count correct but what is it with chicken that looks like it's been sitting in grease all day?!? I never once got an apology, refund or a discount off my 2 order. I will never ever be back to this shady business. To spend over 40 dollars for 16 pieces of soggy chicken is a complete rip-off
Atmosphere: 4
Food: 1
Service: 1
Trail Traveler
I've noticed a huge improvement this week in this KFC location. I've worked close by for 10 years. Like every restaurant and small business this location seems to operate with minimum staff the last few years. I ate here News Years eve at lunch at today Jan 2 at lunch. Food was freshly made, dining room was exceptionally clean, and the employees were friendly and provided efficient service. I appreciate the effort by all employees and managers. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Aowei Yin
Waited 40mins now for 2 buckets of 8pc chicken. The staff was very friendly and the food was good.
Atmosphere: 3
Food: 4
Service: 4
Inez Roland
Go in one time and buy something the time they tell you can't get they need to trained their employees better
Atmosphere: 4
Food: 4
Service: 4
George Goode
Always a great Place to have a nice Meal.
Atmosphere: 5
Food: 5
Service: 5
Audrey
I had a really bad experience when I went there. Poor service, the people working acted like they hated their jobs. I won't be going back I took a picture of my food and it really looks sorry and they even had an attitude about giving me my side when they didn't even put in the to go bag.
Atmosphere: 1
Food: 1
Service: 1
Michael Tackett
Got to bed the worst, and slowest kfc I ever been too
Michelle Carswell
Absolutely love that KFC brought back the honey bbq chicken. The staff there are awesome, even when they gave me the wrong item they made it right and corrected it. Thank you Ramona A+ customer service.
this place act like they so busy but they just suck at their job and slow i ordered my food came. in two people orderd after me 30 minutes later they get their food before me and then im asked what im waiting on
Atmosphere: 1
Food: 1
Service: 1
Sheila Reine
I went through the drive-thru was traveling stopped for something to eat. Got the chicken sandwich.
Food: 5
Service: 5
darkrai90071
My god!!! If not fir the FREE 8pc chicken I wouldn't have came here and I still regret it. For starters everything was stone cold. Chicken was old and hard as a rock. I ordered the Korean bbq chicken bowl to try and it only contained old old fries and BBQ sauce. I mean old old fries. I WILL NEVER EVER BE BACK!!!!
Atmosphere: 1
Food: 1
Service: 1
Payton Owens
Took 30 minutes just to order!! Then none of my sides was in the bag even after I had to wait even longer for them to ask me what I had. The lady in the drive through was awful with her attitude. Will not be going back. Rather drive 30 minutes to a good one then wait 30 for shitty service and food.
Atmosphere: 1
Food: 1
Service: 1
Graciela Castaneda
I have really bad experience with the stuff of december 1 of 2024 around 5 30 pm i have to wait about 45 mints to get my order and i came to ask for my food and the girl tell me the clear myborden from the screen she do t say am sorrybor anything to tride to resolve my order they tell me if i want to waith because the order was uncompleted the stuff is have a really bad attitude and really bad services the have the place in a really bad condition so gross
every single time i order i never get a spoon, or fork or spork or whatever they have. pls do better and make sure the order IS CORRECT. i work in fast food so i understand but doing in 3+ times is insane.
Well it's nice to have a kfc next to a truck stop. That's the 1 star that I give. The food and service not so great. I walk in on a later Tuesday morning. I'm the only person in the lobby placing an order. There is nobody in drive thru. I order a 16 piece, 4 pack of biscuits and an order of liver. I eat the liver first. It left some type of film on my lips that took forever to get off. The biscuits were cold,hard and dry. The chicken looked like it had been sitting in grease all day! Where is the pride in making food? I ordered 4 breasts, 6 legs and 6 thighs. What I got was 3 breasts, 1 leg, 3 thighs and the rest wings. How in the heck can you possibly get the only order in the entire building wrong? Does kfc hire people that cannot read? Man and I thought us truckers have it bad on the roads. I go in the next day to make a complaint and the manager says to me, we were extremely busy yesterday. I said excuse me can you plz repeat that. Just wow! The manager stands right there in my face and point blank lies to me. I guess he doesn't believe in the thou shall not lie commandment. The reason why I didn't go back in the 1st time as I was too tired and sleepy to walk back. So as I am there making a complaint I order another 16 piece. This time they got the chicken count correct but what is it with chicken that looks like it's been sitting in grease all day?!? I never once got an apology, refund or a discount off my 2 order. I will never ever be back to this shady business. To spend over 40 dollars for 16 pieces of soggy chicken is a complete rip-off
Atmosphere: 4
Food: 1
Service: 1
I've noticed a huge improvement this week in this KFC location. I've worked close by for 10 years. Like every restaurant and small business this location seems to operate with minimum staff the last few years. I ate here News Years eve at lunch at today Jan 2 at lunch. Food was freshly made, dining room was exceptionally clean, and the employees were friendly and provided efficient
service. I appreciate the effort by all employees and managers. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Waited 40mins now for 2 buckets of 8pc chicken. The staff was very friendly and the food was good.
Atmosphere: 3
Food: 4
Service: 4
Go in one time and buy something the time they tell you can't get they need to trained their employees better
Atmosphere: 4
Food: 4
Service: 4
Always a great Place to have a nice Meal.
Atmosphere: 5
Food: 5
Service: 5
I had a really bad experience when I went there. Poor service, the people working acted like they hated their jobs. I won't be going back I took a picture of my food and it really looks sorry and they even had an attitude about giving me my side when they didn't even put in the to go bag.
Atmosphere: 1
Food: 1
Service: 1
Got to bed the worst, and slowest kfc I ever been too
Absolutely love that KFC brought back the honey bbq chicken. The staff there are awesome, even when they gave me the wrong item they made it right and corrected it. Thank you Ramona A+ customer service.
Atmosphere: 5
Food: 5
Service: 5
Best chicken and livers!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
this place act like they so busy but they just suck at their job and slow i ordered my food came. in two people orderd after me 30 minutes later they get their food before me and then im asked what im waiting on
Atmosphere: 1
Food: 1
Service: 1
I went through the drive-thru was traveling stopped for something to eat. Got the chicken sandwich.
Food: 5
Service: 5
My god!!! If not fir the FREE 8pc chicken I wouldn't have came here and I still regret it. For starters everything was stone cold. Chicken was old and hard as a rock. I ordered the Korean bbq chicken bowl to try and it only contained old old fries and BBQ sauce. I mean old old fries. I WILL NEVER EVER BE BACK!!!!
Atmosphere: 1
Food: 1
Service: 1
Took 30 minutes just to order!! Then none of my sides was in the bag even after I had to wait even longer for them to ask me what I had. The lady in the drive through was awful with her attitude. Will not be going back. Rather drive 30 minutes to a good one then wait 30 for shitty service and food.
Atmosphere: 1
Food: 1
Service: 1
I have really bad experience with the stuff of december 1 of 2024 around 5 30 pm i have to wait about 45 mints to get my order and i came to ask for my food and the girl tell me the clear myborden from the screen she do t say am sorrybor anything to tride to resolve my order they tell me if i want to waith because the order was uncompleted the stuff is have a really bad attitude and really bad services the have the place in a really bad condition so gross
Atmosphere: 1
Food: 1
Service: 1
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