Papa Johns Pizza
500 N Main St Suite 6, Marion
(828) 659-7272
Recent Reviews
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Pizza ia always good. Staff is very nice. Go onto the Papa John's APP if you want good prices.
Atmosphere: 5
Food: 5
Service: 5
The food is good. However when I call I can never get through. They out me on hold so long I can recite the recording. Then when they did pickup no one was there to talk. All I could hear was pans clanking together. They never answer their phones.
Atmosphere: 3
Food: 5
Service: 3
Good overall experience
Food was left on front porch where we weren’t notified about it for God only knows how long by a door dash driver. We placed our order at 8:18 p.m. & we didn’t get our food off front porch until 9:51p.m. Our food was cold & not very well made. We didn’t get 3 of our condiments that we requested, mind you, 2 we paid extra for. We tried calling, 3 of us off 3 different #’s & got no answer, the last call I waited about 10 minutes & still no answer. I’m very frustrated because we got charged a delivery fee & we left a tip & our food came up to $50’s. We will be visiting the store in person tomorrow about this. Hopefully they’ll make it right. We should get at least a free desert on top of our food being remade for what we just went through.
So today I spoke to the evening manager & they completely remade our order to our satisfaction. This Time we went to pick it up ourselves. I will say I will never use DoorDash again because of this situation that happened last night. Really, they should’ve been the ones to replace our food. Thank you, Papa John’s!
Atmosphere: 5
Food: 5
Service: 5
Pizza is great but triple check your online order. You can't get anyone on the phone if you have an issue. Staff is nice when you pick up.
Atmosphere: 4
Food: 4
Service: 2
Best papa johns
Called in my order but had a long wait cause they had to remake my pizza.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: The Meats Pizza
This is the most pathetic Papa Johns experience ever.
We ordered a medium pizza and boneless wings. Estimated delivery was between 7:30-7:40. This location uses DoorDash which doesn't have the pizza bags to keep the pizza warm. Our original arrival time was 7:34. Then 7:47. Then 7:58. Then 8:02, and finally 8:05. The pizza was not even warm. The grease from the pizza had soaked all the way through the box by the time it got to us. And the wings were soggy and gross. It took over 1:15 to get our delivery and it was a total bust.
Pretty stupid, they're 15 minutes away and don't deliver, but places way further out do
Food Was excellent. Customer service was on point. Clean store. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Perfect pizza last visit -- NY style. Manager is a bit spicy. The place seems clean as the pizza-making is completely visible to.the customer.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Extra Large New York Style Pizza
Great food
Atmosphere: 5
Food: 5
Service: 5
Flavorless ingredients. Flavorless pizza. Slight better than a pie that could be obtained at a truck stop.
Atmosphere: 5
Food: 1
Service: 5
Store manager here is a joke I went to tell him what happens but he didn't listen it's funny how I got the door dash app and it gave me a order to pick there I go in the person says he ordered that through here not dash okay I said I called dasher back they said they have canceled order there today over 3 times so the order I was on I went to address the guy told me it was a worker there that brought his food it wasn't no dash cause he talked to them over the phone about ice too so don't tell me you don't have a employee that's on the clock and dashing too I'm not stupid I know the way he was acting that day ..
Just a normal Papa John’s. Had the pizza ready and waiting when I got there.
Overall feel like Papa John’s is going down hill with quality overall.
Atmosphere: 4
Food: 3
Service: 5
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