I’m an avid Chick-fil-A eater I’ve maintained signature status for 3 years consecutively, so that should tell you how much I love it. However, this specific location seems to always have a problem with forgetting something everytime I visit. Today we went through the drive through and ordered a couple of things. I got myself the spicy meal. They forgot my entire meal ? Completely disappointing! They need to work on making sure they get orders right, this has happened to me at least 4x where they forget nuggets or something like that. I tried to give them grace but it’s getting really annoying.
Robert Stickle
I've never had a bad experience out of AAA
Atmosphere: 5
Food: 5
Service: 5
Rayeef Rahman
Clean restaurant, kind staff, and hot food. Can’t ask for more.
Atmosphere: 5
Food: 5
Service: 5
Heather Podhorsky
Went through the drive-thru for my app order. I was the second car from the pick up door and a sweet girl brought me my order. I asked her about a pup cup for my grand pup. She went back and got me one. She was so sweet. I wish I got her name.
Atmosphere: 5
Food: 5
Service: 5
Angela Nenow
Wonderful. Food and service were excellent.
Atmosphere: 5
Food: 5
Service: 5
Sherry Hillman
They need both lanes open for drive thru instead of having one for mobile
Atmosphere: 4
Food: 4
Service: 4
Sdc Clt
Service was a little different the last time I went but most likely because the weather was hot. No one was outside and it was noticeably less efficient. The food still tasted good.
Atmosphere: 3
Food: 4
Service: 3
R Waudby
Always a great experience
Atmosphere: 5
Food: 5
Service: 5
MEGAN OBRIEN
Always great food and service!
Atmosphere: 5
Food: 5
Service: 5
Lisa Schwartz
The staff here is always so kind and personable. There have been a few times the drive thru line was very long, but the employees always do what they can to make it go by fast
Good customer service, they get you in and out, and when they mess up your order, they make it right! Just fries are a little too done sometimes!
Atmosphere: 4
Food: 4
Service: 4
Aneel Avalos
We had an amazing experience, especially Wayne in management is Incredible . Went above and beyond to make sure that we had a exceptional experience all the way to bringing our Food, Bringing condiments, checking on us. I highly recommend checking out this Chick-fil-A in Wesley Chapel. It’s very clean and the service and management are top notch.!!!
Atmosphere: 5
Food: 5
Service: 5
Cody Watson
I do not know if I did something personal to someone working there but the last 4 times went as follows 15 min wait time for food | 25 min wait time for food had to get refund and I loop back around through drive thru and get food quick | Didn’t even get food last time I went they gave me partial order | Literally this morning I waited 6 mins while they were cranking out food for everyone who was behind me and came later than I did so make that make sense. All I want is some good chicken yet apparently I am doing something wrong either my money or how I look I honestly don’t know but they have absolutely made it the worst experience ever to get chicken. I am done this Chick Fil A can take it all and shove it like I get if I have to wait but when I see a whole order for a woman with 6 kids in car get her order before me like bruh what did I do to yall.
Atmosphere: 1
Food: 3
Service: 1
Vicente DeMauro Jr
Extremely friendly people, always clean environments, food always well prepared. Great place.
Atmosphere: 5
Food: 5
Service: 5
JessieD
I waited quite some time to leave this review in the hopes things would change. While the service is always great and the staff are so friendly, the food quality, especially the fries, has really taken a turn for the worst. The waffle fries are always so overcooked that I've started going to other locations to eat. Based on other reviews, I'm not the only one noticing this. For the last few months, the fry box is barely half full and most of it are just the pieces/crumbs. I beg you please stop cooking the fries into small pieces of bricks! They're so hard and dry that they are inedible. I recently sent feedback through the app about this issue and received some free fries in my app; however I'd rather the overall fry preparation improve so that would benefit everyone. See my photos for a recent experience. That was an entire box of medium fries. I had to throw them away because they were just terrible. Since CFA is well known for their waffles fries, please stop overcooking them and fill up the box!
I’m an avid Chick-fil-A eater I’ve maintained signature status for 3 years consecutively, so that should tell you how much I love it. However, this specific location seems to always have a problem with forgetting something everytime I visit. Today we went through the drive through and ordered a couple of things. I got myself the spicy meal. They forgot my entire meal ? Completely disappointing! They need to work on making sure they get orders right, this has happened to me at least 4x where they forget nuggets or something like that. I tried to give them grace but it’s getting really annoying.
I've never had a bad experience out of AAA
Atmosphere: 5
Food: 5
Service: 5
Clean restaurant, kind staff, and hot food. Can’t ask for more.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-thru for my app order. I was the second car from the pick up door and a sweet girl brought me my order. I asked her about a pup cup for my grand pup. She went back and got me one. She was so sweet. I wish I got her name.
Atmosphere: 5
Food: 5
Service: 5
Wonderful. Food and service were excellent.
Atmosphere: 5
Food: 5
Service: 5
They need both lanes open for drive thru instead of having one for mobile
Atmosphere: 4
Food: 4
Service: 4
Service was a little different the last time I went but most likely because the weather was hot. No one was outside and it was noticeably less efficient. The food still tasted good.
Atmosphere: 3
Food: 4
Service: 3
Always a great experience
Atmosphere: 5
Food: 5
Service: 5
Always great food and service!
Atmosphere: 5
Food: 5
Service: 5
The staff here is always so kind and personable. There have been a few times the drive thru line was very long, but the employees always do what they can to make it go by fast
Restaurantji Recommends
Good customer service, they get you in and out, and when they mess up your order, they make it right! Just fries are a little too done sometimes!
Atmosphere: 4
Food: 4
Service: 4
We had an amazing experience, especially Wayne in management is Incredible . Went above and beyond to make sure that we had a exceptional experience all the way to bringing our Food, Bringing condiments, checking on us. I highly recommend checking out this Chick-fil-A in Wesley Chapel. It’s very clean and the service and management are top notch.!!!
Atmosphere: 5
Food: 5
Service: 5
I do not know if I did something personal to someone working there but the last 4 times went as follows 15 min wait time for food | 25 min wait time for food had to get refund and I loop back around through drive thru and get food quick | Didn’t even get food last time I went they gave me partial order | Literally this morning I waited 6 mins while they were cranking out food for everyone who was behind me and came later than I did so make that make sense. All I want is some good chicken yet apparently I am doing something wrong either my money or how I look I honestly don’t know but they have absolutely made it the worst experience ever to get chicken. I am done this Chick Fil A can take it all and shove it like I get if I have to wait but when I see a whole order for a woman with 6 kids in car get her order before me like bruh what did I do to yall.
Atmosphere: 1
Food: 3
Service: 1
Extremely friendly people, always clean environments, food always well prepared. Great place.
Atmosphere: 5
Food: 5
Service: 5
I waited quite some time to leave this review in the hopes things would change. While the service is always great and the staff are so friendly, the food quality, especially the fries, has really taken a turn for the worst. The waffle fries are always so overcooked that I've started going to other locations to eat. Based on other reviews, I'm not the only one noticing this. For the last few months, the fry box is barely half full and most of it are just the pieces/crumbs. I beg you please stop cooking the fries into small pieces of bricks! They're so hard and dry that they are inedible. I recently sent feedback through the app about this issue and received some free fries in my app; however I'd rather the overall fry preparation improve so that would benefit everyone. See my photos for a recent experience. That was an entire box of medium fries. I had to throw them away because they were just terrible. Since CFA is well known for their waffles fries, please stop overcooking them and fill up the box!
Food: 3
Service: 5
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