Chick-fil-A
6390 Weddington Rd, Matthews
(704) 234-1000
Recent Reviews
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Chick-Fil-A is one of the last remaining places in the fast food business to not incorporate A.I into their service process, they also are one of the only fast food establishments to hold their employees to a respectful standard. THIS particular Chick-Fil-A… gave me the best experience from a fast food establishment in my 15 years of experience. Michelin star worthy off of service alone.
Atmosphere: 4
Food: 4
Service: 5
We tried the app this time. Very easy to pull up and get the order. Even though we ordered through the app, food was still fresh and drinks still had ice (not watered down). And it was still their pleasure to help us out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich
I pulled into the drive-thru at 9:55 PM, well before closing, and sat there until 10:04 PM with no response at all. Nobody bothered to speak through the speaker, acknowledge me, or let me know they were closed.
I completely understand if the restaurant closes at 10, but at least have the decency to say something instead of leaving customers sitting and waiting. Very disappointing and definitely not the level of service I expect from Chick-fil-A.
Service: 1
I was going to my favorite McDonald's today, and i was excited to get my usual order a chicken sandwich with large fries and a large sprite. When I got my food, i sat down excited to gaze upon my meal. I open the sandwich and it is perfect. Then, I go to eat my fries and I see a rose toy sitting in the box! This is unforgivable, but i did have fun at my house later.
Atmosphere: 1
Food: 1
Service: 2
I like
Atmosphere: 5
Food: 5
Service: 5
Always dependable food and friendly staff. This store is especially friendly and well laid out. Little inconvenient access with the roads, but worth it.
Atmosphere: 5
Food: 5
Service: 5
Freda and Dave are the best! They go above and beyond every time!!! We need more people like them!!
Atmosphere: 5
Food: 5
Service: 5
I usually love the nuggets here. The last 4 or 5 visits (I’m there weekly) the nuggets have been over done to the point of almost being burnt. They were dry and nasty. I couldn’t even eat them.
Atmosphere: 3
Food: 1
Service: 3
One of my favorite Chick-fil-A’s in the area. Highly recommend them for the best service!
Atmosphere: 5
Food: 5
Service: 5
For all the parents of young kids : This location DOES NOT have a play place anymore. Everything else was great and standard Chic fil a service.
Restaurantji Recommends
Excellent service as always clean restaurant and bathrooms.
Atmosphere: 5
Food: 4
Service: 4
Love Love Love
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A's offers some of the best service sanitary environments
Atmosphere: 5
Food: 5
Service: 5
Awesome place, Awesome Experience! I have 12 yrs experience in Food industry and the Manager, Mr. Wayne has to be the epitome of Customer Service Excellence! The food was hot and delicious and every employee that passed by me greeted me with a smile. Best Chic-fi-la I've ever visited hands down!
Atmosphere: 5
Food: 5
Service: 5
This restaurant does a really great job at messing up orders consistently. Like someone else has commented recently, the past few times we’ve ordered food at least a couple items are missing. Make sure you check your order before you leave! I’m done.
Service: 1
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