Chick-fil-A
9905 Matthews Park Dr, Matthews
(704) 847-7702
Recent Reviews
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I dine in sometimes here and also pick up orders for DoorDash delivery. The staff is polite, kind, and always treat you well and with a smile. Orders are on time always, very well presented. The place is clean all the time. I love coming here.
Atmosphere: 5
Food: 5
Service: 5
Thank you for the flowers on the tables!
Atmosphere: 5
Food: 5
Service: 5
Drive through. Fast very kind staff. Delicious food. Always fresh and everything asked for in the bag!
Food: 5
Service: 5
Got really bad food poisoning from here. I can’t even think about their food now without feeling nauseous, I won’t be returning to any location.
Food: 1
12/18/25
We've had it with these crooks!
We get it everything has gone up but don't screw people on price size an missing items.
We take out about 3-4 times a month from this location and last few months has been the worst experience ever.
It sure seems like management or corporate decision to skim orders, missing fries, half filled fries, missing sandwich , miss wrapped sandwich our 8 yo bit on a spicy chicken sandwich that was wrapped wrong which was supposed to be for an adult.
We were on the road trip, zero napkins zero forks for the salad but they made sure to put about ten extra sauce packs.
On top of it didn't even get a receipt.
Always good service. Chicken Deluxe sandwich is the bomb!
Atmosphere: 5
Food: 5
Service: 5
All around the best customer service on the industry. Great location and food
Atmosphere: 5
Food: 5
Service: 5
Ordered a cool wrap from here today and it had rotting lettuce on it. I noticed it had an odor when I opened it, but I thought maybe it was the cold chicken. I took a few bites and realized it was not the chicken. Opened up the wrap to notice brown slimy lettuce. This is extremely dangerous... guess we will find out if I have food poisoning soon. I did also get a kale crunch side salad and discarded multiple pieces due to it being brown, wilted, and slimy.
Atmosphere: 1
Food: 1
Service: 1
I frequent this location. The food is always good, but this is definitely one of the slower locations I’ve ever been to in all my years.
Atmosphere: 3
Food: 4
Service: 3
Always delicious & fast & hot food & workers are super nice!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The absolute slowest fast food experience. No adults, and everyone took their time. A line around the building, but inside the one cashier was moving like the sloth working at the DMV on the movie, Zootopia. Employees with their phones out texting God who knows. I despise this location. I could have ordered my food and left to do all my grocery shopping and changed careers three times before they would have my order ready. Edit: 7 years later it got worse. If there was an award for the slowest restaurant they would be world champions.
The traffic at this location can be a nightmare during standard meal times which is expected at those times.
Although the staff do their best to serve you great food and the best service.
Five stars even though the traffic is a nightmare.
Atmosphere: 5
Food: 5
Service: 5
Very helpful staff and the food was great!
Great food and service
Atmosphere: 4
Food: 5
Service: 5
Fast and friendly service!
Atmosphere: 5
Food: 5
Service: 5
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