The worst Dunkin I’ve been to. Waited 20 minutes for 2 drinks and for them to fulfill half an order. The man in the back gave us our order as if it was complete and when I went to the young lady at the register to inquire about our missing food she non-chalantly looked back and said “yall are the only ones with hash browns so he must be making it.” I said he gave us our order as if it was complete can you at least let him know, she repeated what she said so I left it alone. 15 minutes later I send my daughter up there to ask again and she gave her the same answer, and my daughter had to ASK her again to please let them know. When she finally did, they had no idea we were missing items and we again had to wait. No apology. No care. Store nowhere near busy but I seen her wipe the same untouched spots a few times in a row just to avoid customer related things. If the staff doesn’t care…shut it down and start over. It’s too nice of an area to have people in here who could care less.
Atmosphere: 1
Food: 2
Service: 1
R Goyal
This place need some help.
Atmosphere: 3
Food: 1
Service: 1
Nate Nerv
Walked in and waited to be ordered, but no one came to take my order. There were 4 people working behind the counter. Ordered through the app and waited for 25 min to get my order.
Atmosphere: 1
Service: 1
roman stjohn
I’m writing this review because of the morning crew. I order there a lot and every time I order everything is perfect. I truly appreciate you guys.
Atmosphere: 5
Food: 5
Service: 5
AJ Hallihan
Walked in thirty minutes before closing and was told that they had no donuts and had already thrown out all the food for the day.
Atmosphere: 1
Food: 1
Service: 1
Deb S
I asked for avocado toast with bacon and bagel seasoning and to toast dark. It came not toasted, no bagel seasoning. It's not Rocket science to get this right. You should get what you want and paid for. The black specs were them putting bagel seasoning on after I sent it back!
Atmosphere: 2
Food: 2
Service: 2
Anthony
How does a Dunkin’ Donuts say they don’t have any more coffee for sale for the day with 3 hours remaining before they close. SMH
Atmosphere: 3
Food: 2
Service: 1
Teresa Ramos
Best donuts
Atmosphere: 4
Food: 5
Service: 5
M. Romero
We went inside to buy donuts around 640 pm 6.7.25 , there were no other customers inside. The young lady working the counter with braids/dredlocks looked up at me but didn't acknowledge me. She continued making p/u orders but didn't say anthing to me, then my husband came I told him I would use the bathroom if he could order. The women's br was locked, knocked no one answered, all I could think is that she locked one bathroom as to not have to clean two. I came back and the girl was helping a family getting ice cream. My husband said she completely ignored him and when the white family came in she went to help them. She looked at us yet said nothing to us. We left.
Atmosphere: 1
Stephanie Smith
Went to this location yesterday around 1pm. The two young men working were polite and prompt.
Also- BEST ICED COFFEE i’ve had from dunkin in a while. Will definitely be back!
They need to hire better people. They don't pay attention to what you order. They give you a whole different drink.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth
Order 10 mins ahead, you'll wait 15 more in the store. Order 20 mins ahead, you'll still wait 15 more in store. For one drink. Which will be made wrong, you'll ask them to fix the issue, they'll add (not exaggerating) 11 pumps of coffee concentrate to a drink that needs 4, but initially had none. They'll stir it in with a visibly dirty spoon. You'll try to ask them to remake it. 10 more minutes because they're too busy to notice you due to playing on their phones in the corner(pic included). They'll remake it. It will still be wrong. Then you'll leave with your $6 coffee that still isn't right at all because you have no more time to waste on someone not being capable of following simple instructions of exactly how to make a drink on the screen in front of them..or moving with ANY sense of urgency at all. DO NOT order here. Find another location. They don't even have a drive thru anyways.
Atmosphere: 1
Food: 1
Service: 1
[message deleted]
Extreme wait times. Poor customer experience. Where is the DM to straighten this mess out
Atmosphere: 1
Food: 1
Service: 1
Lauren Padilla
Ayo coffee tasted terrible and when I mentioned it to the workers they started remaking it but I heard Patrick make fun of me saying “that tastes so much better thank yewww” well my guy, it didn’t. The coffee sucked just like Patrick’s attitude. And stop eating products back there if you’re not gonna restock.
Service: 1
Milton H
I bought an iced coffee and a croissant. The guy who makes the coffee had it ready in a couple of minutes. Great experience. Thanks, guys.
The worst Dunkin I’ve been to. Waited 20 minutes for 2 drinks and for them to fulfill half an order. The man in the back gave us our order as if it was complete and when I went to the young lady at the register to inquire about our missing food she non-chalantly looked back and said “yall are the only ones with hash browns so he must be making it.” I said he gave us our order as if it was complete can you at least let him know, she repeated what she said so I left it alone. 15 minutes later I send my daughter up there to ask again and she gave her the same answer, and my daughter had to ASK her again to please let them know. When she finally did, they had no idea we were missing items and we again had to wait. No apology. No care. Store nowhere near busy but I seen her wipe the same untouched spots a few times in a row just to avoid customer related things. If the staff doesn’t care…shut it down and start over. It’s too nice of an area to have people in here who could care less.
Atmosphere: 1
Food: 2
Service: 1
This place need some help.
Atmosphere: 3
Food: 1
Service: 1
Walked in and waited to be ordered, but no one came to take my order. There were 4 people working behind the counter. Ordered through the app and waited for 25 min to get my order.
Atmosphere: 1
Service: 1
I’m writing this review because of the morning crew. I order there a lot and every time I order everything is perfect. I truly appreciate you guys.
Atmosphere: 5
Food: 5
Service: 5
Walked in thirty minutes before closing and was told that they had no donuts and had already thrown out all the food for the day.
Atmosphere: 1
Food: 1
Service: 1
I asked for avocado toast with bacon and bagel seasoning and to toast dark. It came not toasted, no bagel seasoning. It's not Rocket science to get this right. You should get what you want and paid for. The black specs were them putting bagel seasoning on after I sent it back!
Atmosphere: 2
Food: 2
Service: 2
How does a Dunkin’ Donuts say they don’t have any more coffee for sale for the day with 3 hours remaining before they close. SMH
Atmosphere: 3
Food: 2
Service: 1
Best donuts
Atmosphere: 4
Food: 5
Service: 5
We went inside to buy donuts around 640 pm 6.7.25 , there were no other customers inside. The young lady working the counter with braids/dredlocks looked up at me but didn't acknowledge me. She continued making p/u orders but didn't say anthing to me, then my husband came I told him I would use the bathroom if he could order. The women's br was locked, knocked no one answered, all I could think is that she locked one bathroom as to not have to clean two. I came back and the girl was helping a family getting ice cream. My husband said she completely ignored him and when the white family came in she went to help them. She looked at us yet said nothing to us. We left.
Atmosphere: 1
Went to this location yesterday around 1pm. The two young men working were polite and prompt.
Also- BEST ICED COFFEE i’ve had from dunkin in a while. Will definitely be back!
Service: 5
Restaurantji Recommends
They need to hire better people. They don't pay attention to what you order. They give you a whole different drink.
Atmosphere: 1
Food: 1
Service: 1
Order 10 mins ahead, you'll wait 15 more in the store. Order 20 mins ahead, you'll still wait 15 more in store. For one drink. Which will be made wrong, you'll ask them to fix the issue, they'll add (not exaggerating) 11 pumps of coffee concentrate to a drink that needs 4, but initially had none. They'll stir it in with a visibly dirty spoon. You'll try to ask them to remake it. 10 more minutes because they're too busy to notice you due to playing on their phones in the corner(pic included). They'll remake it. It will still be wrong. Then you'll leave with your $6 coffee that still isn't right at all because you have no more time to waste on someone not being capable of following simple instructions of exactly how to make a drink on the screen in front of them..or moving with ANY sense of urgency at all.
DO NOT order here. Find another location. They don't even have a drive thru anyways.
Atmosphere: 1
Food: 1
Service: 1
Extreme wait times. Poor customer experience. Where is the DM to straighten this mess out
Atmosphere: 1
Food: 1
Service: 1
Ayo coffee tasted terrible and when I mentioned it to the workers they started remaking it but I heard Patrick make fun of me saying “that tastes so much better thank yewww” well my guy, it didn’t. The coffee sucked just like Patrick’s attitude. And stop eating products back there if you’re not gonna restock.
Service: 1
I bought an iced coffee and a croissant. The guy who makes the coffee had it ready in a couple of minutes. Great experience. Thanks, guys.
Atmosphere: 5
Food: 5
Service: 5
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