Hacienda El Rey Austin Village
1361 Chestnut Ln, Matthews
(704) 839-0039
Recent Reviews
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Great first visit! The kiddos loved their arroz con pollo and rice and beans. The combo platter was tasty.
My husband got quesabirria tacos. He didn't love it but it looked good 🤷♀️ They accidentally charged him for two orders but fixed it once we pointed out the error.
Atmosphere: 5
Food: 4
Service: 5
I have visited the restaurant, and they catered to my school. Both times, the food was delicious and the service was excellent!!
Food was poor. Even the kids thought there was no flavor. Chicken was dry, cheese sauce was cold. Huge pieces of fat in the chile verde, one of their “specialties”. Server was forgetful and slow.
Atmosphere: 3
Food: 1
Service: 1
We came here for the first time and while we were the only people there, they were trying to push us out. We were ordering drinks and appetizers and when the waitress was nowhere to be found my husband had to go look for her and she left instead owner came out. And when we said something about not getting service he stated he was the owner and if we didn’t like it we could leave and bullied us and stood over us glaring till we left. Stay away from this place service sucks.
Food is good but timing is horrible. Called in order and was told 10-15 minutes came in 30 minutes later to be told another 10-15 minutes after waiting I finally asked how much longer for my order and the young man says it hasn’t been started. I had to ask for a refund and go somewhere else.
Atmosphere: 3
Food: 4
Service: 1
Everyone was given an order, and they came later than I. And I waited more than 30 minutes. It was terrible.
Atmosphere: 1
Food: 1
Service: 1
Friendly & efficient service 👍
Atmosphere: 4
Food: 4
Service: 5
I got the chicken El pastor tacos and the chicken tasted sour. Out of the 3 tacos I got I could only eat one which includes a bit of hard chicken I couldn't even chew and had to spit out. I started gagging when trying a bite of the third taco. It was pretty bad. My kids food was fine and service was good.
Atmosphere: 3
Food: 2
Service: 4
They don't treat their employees fairly. I've seen this firsthand, and they really need to treat people equally.
Atmosphere: 4
Food: 3
Service: 2
Overall, not a bad place. Friendly employees. Food was ok. I got the enchiladas poblanas and the meat was really salty. My only issue with the atmosphere was the music was a little loud to me.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
This was my first time coming here. The food was good and prices were comparable to other Mexican restaurants in the area. I got pollo con chorizo and split a flan and tres leches with the rest of my group. They were good, the flan a little more so than the tres leches. Not bad at all, but not obsessed. I would come back here. The decor inside was cute and I love the color blue they used for the booths. It’s fairly smallish inside, but can fit multiple group sizes.
Atmosphere: 5
Food: 5
Service: 5
I’m blown away it’s our first time. We been here for 9 months. I have been a connoisseur of Mexican cuisine. This place is a jewel. The flavors are dynamite. We are coming back.
Fajitas are amazing. Beans and rice are full of flavor. The condiments are terrific. Just overall a culinary experience. Please don’t miss out.
Atmosphere: 5
Food: 5
Service: 5
The fresh Guacamole was very good. The service was excellent. The margaritas were good. The steak fajita meat was good quality but needs more flavor. The queso is white and thin but tastes okay.
Atmosphere: 4
Food: 4
Service: 5
Excellent service and very delicious food
Restaurant had a smell that wasn’t pleasant to even sit inside and temperature was so cold. We dined outside because of this. Service was slow. Food temperature was cold and not all items were brought to the table with the meal.
Atmosphere: 1
Food: 1
Service: 3
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