Krispy Kreme

9301 E Independence Blvd, Matthews
(704) 849-2331

Recent Reviews

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Haley Anne Mellert

I know the Harry Potter donuts have been popular & last Wednesday I placed a Mobile order but when I went to pick it up , I was saddened to see they were not open & I approached door to ask. At first was made of issue with donut machine being down and they would refund my order. I explained the HP donuts were actually for my birthday šŸŽ‰ and if there was any way they could be made at any point that day . Steve said yes plan for noon would try and get donuts from another store. I came back at noon but still no donuts and Steve said he would call me when they were . At 1:30pm I got the call , & birthday saved !!! Thank you Steve & Matthews Krispy Kreme

Michael J. Bisbano, Sr.

Okay, but not my kind of doughnuts. I prefer the old style.

Atmosphere: 5

Food: 3

Service: 5

Trisco McFarland

Caught 'em with the hot sign on!!! LET'S GO BABY!!!!!! Warm Kri'pa Kreme🤤. My lap was loaded with crumbs on my way back home...WITH PRIDE!!!

Atmosphere: 5

Food: 5

Service: 5

Christina Mcguirt

No Harry Potter donuts, despite them being advertised. Drove out of my way to get them.

Jillian Bisbano

Not much to say. I was offered a fresh donut if I'd like instead of from the case. Basic service, price f9r value was a little high. Donuts didn't taste as good as I remember them.

Atmosphere: 3

Food: 3

Service: 3

Aiden Pitoniak A1P

This Krispy Kreme is slowing becoming crap. Service isn't good. The coffee machine is always broke or doesn't work every time I've been here that's been the excuse.

Atmosphere: 3

Food: 3

Service: 1

Monica Bixby

Thank you to Martinez for correcting the situation when my order wasnt as expected. Your kindness and understanding was much appreciated!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Glazed Dozen

Axel Diaz

Horrible experience, the guy didn’t even do my order right and I order specific donuts. I will never go back to this place unless they change staff.

Atmosphere: 1

Food: 1

Service: 1

Leigh Griffin

Great customer service and food and coffee were great! I had conversations with all employees on shift and they're super friendly and personable!

Atmosphere: 5

Food: 5

Service: 5

Michael Mullins

First time came in here instead of 12 raspberry they gave me 12 lemon second time I came here they told me they were out of almost everything I ordered some donuts the women said with a attitude ā€œhow many more are you orderingā€ then go to the window the women forces the box into my hand shoving it to me. This store needs to get its people straightened out bunch of people that have an attitude problem that they have to work 3 hours a day.

Atmosphere: 1

Food: 2

Service: 1

Aaron CastaƱo

I went in store to order, but they were taking a really long time to have orders ready. The drive-thru, deliveries, mobile and in-store pick-up lines had at least 2-5 people waiting for their orders. I just got tired of waiting and left.

Service: 1

Josh Casper

Karon helped us and was super nice, I was trying to get donuts for my dad that just got out of the hospital late at night and he made it happen! Awesome young man, thanks so much again!

Atmosphere: 5

Food: 5

Service: 5

Shalonda Jones

Hot light was on. Smelled amazing. Had the Wonder Woman šŸ©. Seemed as though staff was short. Store did not take cash.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Original Glazed Dozen, Glazed and Chocolate Iced Donuts

George Perez

Stopped in for directions & they were very friendly & helpful.

Service: 5

jimmy lowery

Wanted something sweet took the trip to Matthews only to get freezer donuts never again I guess this why I haven’t been here in a long time I know the hot light wasn’t on but didn’t want to thaw them out before I ate one

Food: 1

Service: 4

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