Krispy Kreme
9301 E Independence Blvd, Matthews
(704) 849-2331
Recent Reviews
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I know the Harry Potter donuts have been popular & last Wednesday I placed a Mobile order but when I went to pick it up , I was saddened to see they were not open & I approached door to ask. At first was made of issue with donut machine being down and they would refund my order. I explained the HP donuts were actually for my birthday š and if there was any way they could be made at any point that day . Steve said yes plan for noon would try and get donuts from another store. I came back at noon but still no donuts and Steve said he would call me when they were . At 1:30pm I got the call , & birthday saved !!! Thank you Steve & Matthews Krispy Kreme
Okay, but not my kind of doughnuts. I prefer the old style.
Atmosphere: 5
Food: 3
Service: 5
Caught 'em with the hot sign on!!! LET'S GO BABY!!!!!! Warm Kri'pa Kremeš¤¤. My lap was loaded with crumbs on my way back home...WITH PRIDE!!!
Atmosphere: 5
Food: 5
Service: 5
No Harry Potter donuts, despite them being advertised. Drove out of my way to get them.
Not much to say. I was offered a fresh donut if I'd like instead of from the case. Basic service, price f9r value was a little high. Donuts didn't taste as good as I remember them.
Atmosphere: 3
Food: 3
Service: 3
This Krispy Kreme is slowing becoming crap. Service isn't good. The coffee machine is always broke or doesn't work every time I've been here that's been the excuse.
Atmosphere: 3
Food: 3
Service: 1
Thank you to Martinez for correcting the situation when my order wasnt as expected. Your kindness and understanding was much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen
Horrible experience, the guy didnāt even do my order right and I order specific donuts. I will never go back to this place unless they change staff.
Atmosphere: 1
Food: 1
Service: 1
Great customer service and food and coffee were great! I had conversations with all employees on shift and they're super friendly and personable!
Atmosphere: 5
Food: 5
Service: 5
First time came in here instead of 12 raspberry they gave me 12 lemon second time I came here they told me they were out of almost everything I ordered some donuts the women said with a attitude āhow many more are you orderingā then go to the window the women forces the box into my hand shoving it to me. This store needs to get its people straightened out bunch of people that have an attitude problem that they have to work 3 hours a day.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I went in store to order, but they were taking a really long time to have orders ready. The drive-thru, deliveries, mobile and in-store pick-up lines had at least 2-5 people waiting for their orders. I just got tired of waiting and left.
Service: 1
Karon helped us and was super nice, I was trying to get donuts for my dad that just got out of the hospital late at night and he made it happen! Awesome young man, thanks so much again!
Atmosphere: 5
Food: 5
Service: 5
Hot light was on. Smelled amazing. Had the Wonder Woman š©. Seemed as though staff was short. Store did not take cash.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Glazed Dozen, Glazed and Chocolate Iced Donuts
Stopped in for directions & they were very friendly & helpful.
Service: 5
Wanted something sweet took the trip to Matthews only to get freezer donuts never again I guess this why I havenāt been here in a long time I know the hot light wasnāt on but didnāt want to thaw them out before I ate one
Food: 1
Service: 4
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