McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
9607 E Independence Blvd, Matthews
(704) 847-0650
About McDonald's
Customers' Favorites
McDonald's Reviews
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The new order kiosks are in now and work great. Except the evening staff are too lazy and trifling to bring the order to the table when you request it. SUPERVISION IS KEY WITH CERTAIN STAFF. Either you're providing the service or not. If not, don't offer it.
McDonalds needs to just shut down or hire robots because EVERY location is garbage �
Ratings
Menu
Hours
| Monday | 5AM - 4AM |
| Tuesday | 5AM - 4AM |
| Wednesday | 5AM - 4AM |
| Thursday | 5AM - 4AM |
| Friday | 5AM - 4AM |
| Saturday | 5AM - 4AM |
| Sunday | 5AM - 4AM |
People in Matthews Also Viewed
McDonald's is a restaurant that offers hot and fresh food, with some customers noting that waiting for mobile orders can happen. Despite this, the restaurant has received praise for its customer service, with one location described as "customer service friendly" and orders being "quick and correct." The drive-thru service is also highly rated, making it convenient for many customers. One employee, Anissa, has been commended for her warm and pleasant demeanor, as well as her ability to brighten customers' days. The location is convenient for hotel guests and is situated in a shopping center, providing a better experience where kids can enjoy a delicious cheeseburger, seasoned fries, and play at McDs Playground, which is also suitable for hosting Kool Birthday parties. However, some customers mention that service can be inconsistent, with occasional missing items or long waits, and confusion over being pulled forward in the drive-thru even when only a few cars are present.