It was a last-minute date. We had another engagement. It was super crowded, so he suggested Red Lobster which always is a good backup plan.
Atmosphere: 5
Food: 5
Service: 5
Dee Dee
YES I CALLED Y'ALL CHEAP!People make sure your FOOD is not COLD.
Stefani Stoddard
Have not been to red lobster in years. This was our first time at the matthews location and service was wonderful and food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Sew J
I love Red Lobster and this is our location to visit. However, over the last coupleof years. It has been hit or miss, depending on the quality of manager. By quality, I mean a manager who puts the customers first, as opposed to expecting the customer to compromise for manager's convenience. The latter began to occur too often. We barely go their now as it's a gamble. This was the same sign one other loved restaurant started to show, Chilli's. We don't even go there anymore as they've fallen off across the board. I hope this Red Lobster is not reflective of other Red Lobster restaurants. I would like to add, I think the concern response from store in comments, may not be completely sincere and more for appearances. The issues are easily resolved, if the manager leading the store, is well acclimated to high standards initiated by owner. Lack luster manager's are no secret and must feel comfortable being so. I believe in contacting customer first in such matters, before posting. However, when you see the appearance of concern in comment responses, but not emails. You get the impression the tactic may be to give the appearance of a quality business in public view, as opposed to the reality of running one.
Atmosphere: 2
Food: 3
Service: 3
A Halman
Good ? food and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Admiral's Feast
britt britt
This location needs a remodel or an upgrade of some sort. The bartender was nice but a little stale, food was lukewarm, and they where short of everything.
Yet another perfect date night!! I'm so incredibly lucky to have such a great man!! And the waitress Cher, OMG we absolutely love her!! She was on point with everything!! Her recommendations were delicious ??!! Thank you for another wonderful experience ????
Atmosphere: 5
Food: 5
Service: 5
Abdelmajid Halmane
If the restaurant has short of the staff in the kitchen and dinning area then better to close it than tell the costumers there's a wait of 90 minutes or more. I can't find the right words to describe it
El Montro DJ Clásicos por Siempre
A beautiful, extremely friendly waitress, it was the best experienceVegetarian options: The vegetarian dish was very well cooked.Parking: Lots of space, and free parkingKid-friendliness: YeahWheelchair accessibility: Yeah
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Rollito de Marisco, Grand Patrón Margarita
Erica Balliona
Terrible food. Servers were apologetic, but it was the cook staff that made bad food. I won't be back. Red Lobster used to be good. Not any more.
First time trying this location and it was a complete disappointment. The seafood had a very chewy rubbery taste to it. They left off most of the condiments I asked for. And the cheesecake was soo sour. The items that were breaded were soggy. I have never had an experience where the food tasted completely different from another at a chain restaurant. The cheesecake was a completely different cake than the ones I’ve tasted at every other location. Lastly the presentation was poor.
We went here the Friday before valentine's day because we were both off and we wanted to beat the rush. Our waitress Gaby was phenomenal! She was very polite and knowledge. She definitely has a pride in what she does!!! Our food was great too!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Maine Lobster Tail Duo, Cheese Biscuits, Mashed Potatoes
It was a last-minute date. We had another engagement. It was super crowded, so he suggested Red Lobster which always is a good backup plan.
Atmosphere: 5
Food: 5
Service: 5
YES I CALLED Y'ALL CHEAP!People make sure your FOOD is not COLD.
Have not been to red lobster in years. This was our first time at the matthews location and service was wonderful and food was delicious!
Atmosphere: 5
Food: 5
Service: 5
I love Red Lobster and this is our location to visit. However, over the last coupleof years. It has been hit or miss, depending on the quality of manager. By quality, I mean a manager who puts the customers first, as opposed to expecting the customer to compromise for manager's convenience. The latter began to occur too often. We barely go their now as it's a gamble. This was the same sign one other loved restaurant started to show, Chilli's. We don't even go there anymore as they've fallen off across the board. I hope this Red Lobster is not reflective of other Red Lobster restaurants. I would like to add, I think the concern response from store in comments, may not be completely sincere and more for appearances. The issues are easily resolved, if the manager leading the store, is well acclimated to high standards initiated by owner. Lack luster manager's are no secret and must feel comfortable being so. I believe in contacting customer first in such matters, before posting. However, when you see the appearance of concern in comment responses, but not emails. You get the impression the tactic may be to give the appearance of a quality business in public view, as opposed to the reality of running one.
Atmosphere: 2
Food: 3
Service: 3
Good ? food and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Admiral's Feast
This location needs a remodel or an upgrade of some sort. The bartender was nice but a little stale, food was lukewarm, and they where short of everything.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Langostino Lobster-Artichoke-&-Seafood Dip, Cheese Biscuits, Pizza
Yet another perfect date night!! I'm so incredibly lucky to have such a great man!! And the waitress Cher, OMG we absolutely love her!! She was on point with everything!! Her recommendations were delicious ??!! Thank you for another wonderful experience ????
Atmosphere: 5
Food: 5
Service: 5
If the restaurant has short of the staff in the kitchen and dinning area then better to close it than tell the costumers there's a wait of 90 minutes or more. I can't find the right words to describe it
A beautiful, extremely friendly waitress, it was the best experienceVegetarian options: The vegetarian dish was very well cooked.Parking: Lots of space, and free parkingKid-friendliness: YeahWheelchair accessibility: Yeah
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Rollito de Marisco, Grand Patrón Margarita
Terrible food. Servers were apologetic, but it was the cook staff that made bad food. I won't be back. Red Lobster used to be good. Not any more.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Love their fish and chips!
Atmosphere: 5
Food: 5
Service: 5
First time trying this location and it was a complete disappointment. The seafood had a very chewy rubbery taste to it. They left off most of the condiments I asked for. And the cheesecake was soo sour. The items that were breaded were soggy. I have never had an experience where the food tasted completely different from another at a chain restaurant. The cheesecake was a completely different cake than the ones I’ve tasted at every other location. Lastly the presentation was poor.
Food: 1
Service: 1
Excellent friendly service.Wheelchair accessibility: Easy access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Biscuits, Lobster Tail, Baked Potato
Great food and great service, but you can serve ketchup in a bottle now instead of though's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn, Cheese Biscuits, Shrimp Alfredo, Baked Potato
We went here the Friday before valentine's day because we were both off and we wanted to beat the rush. Our waitress Gaby was phenomenal! She was very polite and knowledge. She definitely has a pride in what she does!!! Our food was great too!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Maine Lobster Tail Duo, Cheese Biscuits, Mashed Potatoes