Subway
7900-L Stevens Mill Rd, Matthews
(704) 882-0456
Recent Reviews
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This use to be one of the best Subways in the area. It has gone to crap in the last few years. I try it periodically just to see if it is any better…nope. Got the Tuna and as you can see in the photos little to no Tuna. Only a few lights over the cash register were on, and not a soul in here eating at 12:30 on a Friday.
Atmosphere: 1
Food: 1
Service: 3
New ownership sometime this past couple months and there’s been a big improvement over the past years. I have visited this restaurant about six times in the last couple months and it has been excellent each time. It’s now clean and safe to eat! Good job!
Atmosphere: 5
Food: 5
Service: 5
came here before they closed and they closed the store early they suck
Service: 1
Good food , food service and friendly people. Lady works here is very kind and helpful.
Atmosphere: 5
Food: 5
Service: 5
Tried to order online, put in gift card, balance of gift card shows up, but won't use gift card? Tried calling location and phone number will not go thru?
We spent $40 on sandwiches. I asked for water cups for the 6 of us. She only had 1. Then my child went to get a regular cup for water. She scolded him and said he had to pay. We told her it was for water, she charged us $2.66 for the cup. Even though it was their fault for not having water cups. Slow service. Toasted sub was cold.
I got the Philly with double meat. See attached image. I’m blown away by how much meat you get with the 4.00 up charge for double meat. WOW. I’ve had this same sandwich from other Subway locations and double meat is often about twice this much.
Atmosphere: 5
Food: 1
Service: 4
The man working on June 29th at 630 pm was extremely rude. He had an attitude, didnt want to help me with anything, wouldn't cut a piece of turkey up for me and said there were no plastic knives available for me to do it myself. He had words with a customer before me and then wanted to vent to me what happened with that customer. I am not a counselor and I just want my food sir. It was also so hot inside that it was sickening. He was rude from start to finish.
Atmosphere: 1
Food: 4
Service: 1
The young man that helped me was extremely quick and helpful. He was kind and truly cared about giving me a quality sub. Will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Ordered the chicken bacon rancher. Looks like the veggie sub. NO MEAT! And they don't answer their phones.
Restaurantji Recommends
Bad customer service
2 guys there make the best sandwiches and great service 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
This place is still not very good since they reopened. Online order wasn't made until I got there. App says it's ready and the guy is out back doing who knows what. Probably not coming back.
Atmosphere: 1
Food: 1
Service: 1
This might be the worst Subway I have ever seen. Service is always bad and by bad I mean rude. Always out of stuff and the drink machine is always broken. It’s really odd because years ago it was a nice Subway. O don’t go here amy longer.
Atmosphere: 1
Food: 2
Service: 1
This is under new management. Hubby stopped in for 2 foot long subs. They were out of a few vegetables and even though we had the subs toasted they were not warm. The subs tasted really good though. The health score was great. Hubby said bathrooms were out of order.
So I just think with new management hopefully they will get things moving in the right direction and we’ll have a place to grab our subs again.
Atmosphere: 4
Food: 4
Service: 5
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