Prices advertised are not what are being charged. Double scoops show on screens as $4.29 but when checked out 5 of them each were $5.29 (listed as double scoop on receipt). It is misrepresentation in my opinion...prices shown on wall should be accurate...please do not go there and give them business if they misrepresent their pricing imo..
Atmosphere: 1
Food: 1
Service: 2
Jade Stuart
They need to have better communication. I ordered Jamoca and they didn’t inform me of not having that flavor so instead they give me Jamoca almond fudge and I’m allergic to almonds. Very
Service: 1
Gerry Cummings
Two ice cream bars ordered, but not received. Supposed to get two pre-packed quarts of ice cream but the ones I received were barely half full. One of the drinks I ordered was missing completely and one of the milkshakes tasted like and was the consistency of milk. This whole order was so disappointing. I won’t order from here again.
BSHAM
This is the Best Store in the area. Employees always go above and beyond. They don't close the store early because the want to leave early. Absolutely love this store.
lisapF5880SG
Went through drive thru ordered Hot fudge Sunday after I paid she said they were out of spoons and had to ask for napkins! I thougt Hot fudge sunday was vanilla ice cream with hot fudge!!!! I got chocolate ice cream instead! Guess they were out of Vanilla ice cream! To much chocolate for me! I think she should have said we are out of spoons in case your eating it here!
Elaine Schadt
Ordered via uber eats. One photo is the picture and description of the item I ordered. The other is the photo of the item I received. There's no peanut butter sauce, there's no chopped up reeses peanut butter cups. I don't care for reeses pieces and would not have ordered this monstrosity if this was the description on the food app. Update your descriptions or send the right product that people pay for.
Slowfoot
Service is really good and friendly. Always serve a full rounded scoop of ice cream!! Only 4 stars because the coffee is weak and on occasion, stale and or cold.
Marilyn Starnes-Sides
I ask for a thick medium milkshake and it was like pure milk. Then the other three in the car had the same experience. It’s gotten worse and worse each time I go. That was my LAST time to visit.
Sinara242 No
Hours are listed as being open until 10:00 pm. I got there at 9:00 pm yesterday, and they were closed.
Service is really good and friendly. Always serve a full rounded scoop of ice cream!! Only 4 stars because the coffee is weak and on occasion, stale and or cold.
Slowfoot LaBeef
Service is really good and friendly. Always serve a full rounded scoop of ice cream!! Only 4 stars because the coffee is weak and on occasion, stale and or cold.
Lindsay Kreitzman
Worst Baskin Robbins. Consistently out of 90% of flavors. How do you run out of chocolate every day? Wish there was another option nearby for Sundays when the Creamery is closed.
11810
I went through the drive thru and ordered a pint of strawberry streusel ice cream. First, the pint was handed out the window to me without a bag. I'm not sure why people need to ask if a bag is wanted. Please learn people, it's proper etiquette. It doesn't take more time to put the purchased goods in a bag that the company purchased for you to use. Let me refuse the bag. Second, I open the pint today and I have half a pint of ice cream and it's softly placed in the container. Very disappointed I didn't receive the pint of ice cream I paid for. Employees are so interested in getting rid of customers to do something other than work WHILE AT WORK! Apparently, It was too time consuming to pack the ice cream in the container to the top of the rim. Mint Hill Baskin Robbins hire better help. I wish I could rate the visit NO CIRCLES.
Shiloh “Syn W” Carson
Every time we go there they also give us very dirty spoons and it’s very annoying. They don’t listen like today I got a very small cup for a toddler IM NOT A TODDLER, But the ice cream is good overall of the issues that won’t change.
Very long line on a Sunday morning.
Atmosphere: 3
Food: 4
Service: 3
Prices advertised are not what are being charged. Double scoops show on screens as $4.29 but when checked out 5 of them each were $5.29 (listed as double scoop on receipt). It is misrepresentation in my opinion...prices shown on wall should be accurate...please do not go there and give them business if they misrepresent their pricing imo..
Atmosphere: 1
Food: 1
Service: 2
They need to have better communication. I ordered Jamoca and they didn’t inform me of not having that flavor so instead they give me Jamoca almond fudge and I’m allergic to almonds. Very
Service: 1
Two ice cream bars ordered, but not received. Supposed to get two pre-packed quarts of ice cream but the ones I received were barely half full. One of the drinks I ordered was missing completely and one of the milkshakes tasted like and was the consistency of milk. This whole order was so disappointing. I won’t order from here again.
This is the Best Store in the area. Employees always go above and beyond. They don't close the store early because the want to leave early. Absolutely love this store.
Went through drive thru ordered Hot fudge Sunday after I paid she said they were out of spoons and had to ask for napkins! I thougt Hot fudge sunday was vanilla ice cream with hot fudge!!!! I got chocolate ice cream instead! Guess they were out of Vanilla ice cream! To much chocolate for me! I think she should have said we are out of spoons in case your eating it here!
Ordered via uber eats. One photo is the picture and description of the item I ordered. The other is the photo of the item I received. There's no peanut butter sauce, there's no chopped up reeses peanut butter cups. I don't care for reeses pieces and would not have ordered this monstrosity if this was the description on the food app. Update your descriptions or send the right product that people pay for.
Service is really good and friendly. Always serve a full rounded scoop of ice cream!! Only 4 stars because the coffee is weak and on occasion, stale and or cold.
I ask for a thick medium milkshake and it was like pure milk. Then the other three in the car had the same experience. It’s gotten worse and worse each time I go. That was my LAST time to visit.
Hours are listed as being open until 10:00 pm. I got there at 9:00 pm yesterday, and they were closed.
Restaurantji Recommends
Service is really good and friendly. Always serve a full rounded scoop of ice cream!! Only 4 stars because the coffee is weak and on occasion, stale and or cold.
Service is really good and friendly. Always serve a full rounded scoop of ice cream!! Only 4 stars because the coffee is weak and on occasion, stale and or cold.
Worst Baskin Robbins. Consistently out of 90% of flavors. How do you run out of chocolate every day? Wish there was another option nearby for Sundays when the Creamery is closed.
I went through the drive thru and ordered a pint of strawberry streusel ice cream. First, the pint was handed out the window to me without a bag. I'm not sure why people need to ask if a bag is wanted. Please learn people, it's proper etiquette. It doesn't take more time to put the purchased goods in a bag that the company purchased for you to use. Let me refuse the bag. Second, I open the pint today and I have half a pint of ice cream and it's softly placed in the container. Very disappointed I didn't receive the pint of ice cream I paid for. Employees are so interested in getting rid of customers to do something other than work WHILE AT WORK! Apparently, It was too time consuming to pack the ice cream in the container to the top of the rim. Mint Hill Baskin Robbins hire better help. I wish I could rate the visit NO CIRCLES.
Every time we go there they also give us very dirty spoons and it’s very annoying. They don’t listen like today I got a very small cup for a toddler IM NOT A TODDLER, But the ice cream is good overall of the issues that won’t change.