So I went there in the automated system did take my order and then remained silent for another at least two to three minutes then somebody comes on the microphone and takes my order barely audible we pull up to the window not knowing what the price is yet and barely ought to believe he tells us it's $21 we do pay he gives us change we wait another 2 minutes then he tells us to pull up without explaining why we sit there pulled up for another at least 5 minutes I shut the vehicle off the car behind me pulled up and went to the right of me and also he's waiting after more than 5 minutes I got out of my vehicle went into the Bojangles there's a person asleep at one of the tables the places are mess I go to the counter The guy looks at me like what what do you want didn't ask me anything I simply said Where's my food he said we're waiting I said okay on what he said we told you that's why you pulled up and I said you didn't tell me why he said oh we're waiting on fries and I said that would have been nice to know and he said that's what we're waiting on worse customer service I've ever experienced and Bojangles does not rank high it's right up there where Burger King but this was ridiculous
Atmosphere: 1
Food: 4
Service: 1
AQesha Ritzie
I’ve never received food out of the drive thru window… we always have to pull into a spot and get our food 20min later and there is no one here.
Patrick Chisholm
This place is bad. Ordered a grill chicken they said it will be 10mins to cook i said ok. Long story short they forgot waited 20 minutes
Atmosphere: 2
Food: 2
Service: 2
Viviana Flores
Not sure what happened tonight, my family was missing fries and a side of mac and cheese, after we had already waited in the parking lot for our food to come out. Not to mention the one side of mac and cheese that we did get was dry and very old. My 5 year old niece told me that it tasted bad halfway through eating it and I took a look at her mac and cheese, needless to say it looked and tasted disgusting. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Kourtnie Eller
Unless you want to wait 30 min for a biscuit and fries only for them to bring out the incorrect order id advise you to go to a different location. And you’d think after 30 minutes the food would be hot and fresh.. lol. Wrong. They had me pulled over to the side walk for 30 minutes.
They have you pull up to avoid their timer going off so corporate doesn’t contact them. Gives them an excuse to not deliver the food at a decent time and very unorganized as there are no designated spots to pull up at so they don’t know whose order goes to who.
I swear I could’ve gotten quicker service at a sit down restaurant with a server.
Skip Goins
Just a typical fast food restaurant. Most sales go thru the drive thru. I come in for a light meal and tea with refills.
Atmosphere: 4
Food: 4
Service: 4
Yvonne Ogbueze
Chicken supreme meal was satisfying 👌🏽
Atmosphere: 5
Food: 5
Olivia Schumpert
Ordered off the app and paid and when I got there they said they weren’t “actually” open and that they didn’t have a manager there so they couldn’t do anything. They didn’t even give me a refund.
Chelle Lowery
I went this am. To get my kids breakfast. They pulled us up to wait in our food, and when we got the food everything was hard and burnt. I tried calling the number listed online but it’s saying it’s disconnected.
I did the drive through, the chicken is good, but it can be better. The chicken can be fried to hard.
Food: 3
Service: 4
Charles P
There is seriously something wrong at this Bojangles. I think it should be isolated and studied. Seriously. Stop hiring just anyone with a pulse. This one is next in line to go away like the Wendys did.
Aldo H
Constantly being disappointed by this location. I usually get a large BoChicken sandwich combo but 7 times out of ten something is wrong. Whether that I get the wrong sandwich, the wrong size in drink or fries the tea -that Bojangles is known for-has gone bad. It’s disheartening that I have to go to a further location from my house if I want good quality food. Higher new management.
Atmosphere: 1
Food: 1
Service: 1
Venetia Hairston
Night shift tonight sucks the lady was very rude...I didn't get seasoning on my fry and she wouldn't give me honey mustard saying it's 40 cent when all I had was my debit card...please teach employees to be a little nicer and professional 😠
So I went there in the automated system did take my order and then remained silent for another at least two to three minutes then somebody comes on the microphone and takes my order barely audible we pull up to the window not knowing what the price is yet and barely ought to believe he tells us it's $21 we do pay he gives us change we wait another 2 minutes then he tells us to pull up without explaining why we sit there pulled up for another at least 5 minutes I shut the vehicle off the car behind me pulled up and went to the right of me and also he's waiting after more than 5 minutes I got out of my vehicle went into the Bojangles there's a person asleep at one of the tables the places are mess I go to the counter The guy looks at me like what what do you want didn't ask me anything I simply said Where's my food he said we're waiting I said okay on what he said we told you that's why you pulled up and I said you didn't tell me why he said oh we're waiting on fries and I said that would have been nice to know and he said that's what we're waiting on worse customer service I've ever experienced and Bojangles does not rank high it's right up there where Burger King but this was ridiculous
Atmosphere: 1
Food: 4
Service: 1
I’ve never received food out of the drive thru window… we always have to pull into a spot and get our food 20min later and there is no one here.
This place is bad. Ordered a grill chicken they said it will be 10mins to cook i said ok. Long story short they forgot waited 20 minutes
Atmosphere: 2
Food: 2
Service: 2
Not sure what happened tonight, my family was missing fries and a side of mac and cheese, after we had already waited in the parking lot for our food to come out. Not to mention the one side of mac and cheese that we did get was dry and very old. My 5 year old niece told me that it tasted bad halfway through eating it and I took a look at her mac and cheese, needless to say it looked and tasted disgusting. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Unless you want to wait 30 min for a biscuit and fries only for them to bring out the incorrect order id advise you to go to a different location. And you’d think after 30 minutes the food would be hot and fresh.. lol. Wrong. They had me pulled over to the side walk for 30 minutes.
They have you pull up to avoid their timer going off so corporate doesn’t contact them. Gives them an excuse to not deliver the food at a decent time and very unorganized as there are no designated spots to pull up at so they don’t know whose order goes to who.
I swear I could’ve gotten quicker service at a sit down restaurant with a server.
Just a typical fast food restaurant. Most sales go thru the drive thru. I come in for a light meal and tea with refills.
Atmosphere: 4
Food: 4
Service: 4
Chicken supreme meal was satisfying 👌🏽
Atmosphere: 5
Food: 5
Ordered off the app and paid and when I got there they said they weren’t “actually” open and that they didn’t have a manager there so they couldn’t do anything. They didn’t even give me a refund.
I went this am. To get my kids breakfast. They pulled us up to wait in our food, and when we got the food everything was hard and burnt. I tried calling the number listed online but it’s saying it’s disconnected.
Food: 1
This place is horrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cajun chicken filet biscuit! A+
Atmosphere: 5
Food: 5
Service: 5
I did the drive through, the chicken is good, but it can be better. The chicken can be fried to hard.
Food: 3
Service: 4
There is seriously something wrong at this Bojangles. I think it should be isolated and studied. Seriously. Stop hiring just anyone with a pulse. This one is next in line to go away like the Wendys did.
Constantly being disappointed by this location. I usually get a large BoChicken sandwich combo but 7 times out of ten something is wrong. Whether that I get the wrong sandwich, the wrong size in drink or fries the tea -that Bojangles is known for-has gone bad. It’s disheartening that I have to go to a further location from my house if I want good quality food. Higher new management.
Atmosphere: 1
Food: 1
Service: 1
Night shift tonight sucks the lady was very rude...I didn't get seasoning on my fry and she wouldn't give me honey mustard saying it's 40 cent when all I had was my debit card...please teach employees to be a little nicer and professional 😠
Atmosphere: 1
Food: 3
Service: 1
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