Dunkin'

7001 Matthews-Mint Hill Rd A, Mint Hill
(704) 545-7480

Recent Reviews

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George Franklin

Need to invest in better coffee cups. These get to hot to hold which means the coffee also gets cold fast.

Atmosphere: 4

Food: 3

Service: 5

Rebecca Whitley

How do you run out of vanilla ice cream at a Dunkin/baskin Robbin’s?

Atmosphere: 1

Food: 1

Service: 5

ande rummel

It's Dunkin. How much can they change or improve. Their corporate homogeneity has been deeply set in stone decades ago. It would be nice if they made the donuts on-site.

Atmosphere: 4

Food: 4

Service: 5

Rhea Ghosh

Would be 5 stars but Stacie’s leaving :(

Alex P

I frequent this Dunkin a few times a week, and they've been slowly going downhill. My coffee is rarely the same each time, the proportions are always different and it's either too watery or has too much flavor syrup. They rarely have donuts, and when they do they are stale, but that goes for Dunkin as a whole, not just this location.
I'm not sure if it's due to staff changes or they just don't care that much anymore. Generally everyone here is nice and offers good service, so I can't say anything negative about that, but it only does so much when I just paid for a mediocre iced coffee.
To corporate, you guys need to do something about this. Prices have been going up regularly, yet service and product have been going downhill. I'm choosing Dunkin less and less due to these problems, when Starbucks believe it or not has stayed consistent both in price and product. And the service is always MUCH better.

Food: 4

Service: 4

Aryanna Colosio

My husband and I have been coming here for years but since y'all hired that big boned heavy set girl with the purple hair it's nothing but wrong orders and attitude. She mumbles snide remarks under her breath, complains if she feelings like ur taking to long to unlock your card and just overall has such a nasty disposition She makes the coffee wrong all the time, and then when you get tired of drinking the wrong coffee order you get an attitude when you ask for it be remade. The quality/atmosphere has gone down significantly with her working here.

Atmosphere: 1

Food: 1

Service: 1

NmsMontè Vevo

There is a girl with purple hair who always has a attitude very rude and unprofessional will not get my service

Service: 1

Lawrence Thomas II

Cold hash browns are insanity.

Food: 1

Service: 3

Recommended dishes: Hash Browns

jadedartist138

Good selection of breakfast foods, better coffee than the pricier competition and excellent service! Clean.

Atmosphere: 5

Food: 5

Service: 5

Melissa Ezoua

My go to place, on my way to study at the library near by. Service is quick, so i cant complain.

Parking: It shares parking with other businesses but ive never had a problem going in and out. Plus theres drive thru.

Atmosphere: 4

Food: 4

Service: 4

Benjamin Barach

Quick service even during the rush, clean lobby and welcoming atmosphere. I dropped my coffee and thought I felt awful the employees were kind and understanding and even remade my coffee. Wish I could give more than 5 stars.

Bryce

Twice in a row now I’ve gotten a bagel with cream cheese and both times my bagel was burnt, and not even enough cream cheese to cover one half of the bagel.

Jake Gargano

How hard is it to serve hot food, got a wrap and it was cold half way through it is inedible. Only order drinks here they don’t know how to cook anything. If I get food here and it’s the way it’s supposed to be it’s a miracle

Atmosphere: 1

Food: 1

Service: 1

Matt Norem

First time here. Just came in for donuts. Went inside. Quick, friendly service.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts

Donna Allen-Krug

The young people who work here have always been helpful, happy and quick when we go. Makes for a nice start to the day or a kind end to a busy work day. Easy order through app or at kiosk in store.Special occasion? Amazing cake decorator on site.Manager is on point and good at her job.Nice community feel to every visit.

Atmosphere: 5

Food: 5

Service: 5

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