I have ordered delivery 2 times in the past 2 weeks from this location. The order is accurate, fast, fresh and hot when delivered. The delivery drivers have been nice and verifying the delivery to me. I will keep ordering from this location as long as they keep up the great work/service.
Food: 5
Service: 5
Mandy Lawson
We always order delivery tonight I placed an order online for delivery to recieve a phine call stating that I might not get my food because they are short staffed and dont have a driver. You took my money from my card as well as a delivery fee and a tip.. what do you mean I may not get my food?? Started with an attitude and the grace was extended. Followed by a whatever and hung up unable to call back.. who manages this place?
Atmosphere: 1
Service: 1
Michael Meadows
It’s absolutely impossible to get a good pizza from this place. Missed 2 of the unlimited toppings on the deal they offered. Did not give us extra cheese, and we ordered extra sauce not a jar of sauce. Pizza tasted like dough with processed meat. Disgusting!
Atmosphere: 1
Food: 1
Service: 1
ginni-lu Burks
Awful customer service. Charged twice and no one will answer the phone to discuss.
Mamie Phillips
Gave me a wrong Pizza after being changed extra for it .
Atmosphere: 5
Food: 5
Service: 3
William
Today I ordered a Family Special with a 2 litter pepsi, 8PC spicy buffalo wings, Cinnamon Pull Aparts, and did the order online however there was a error in payment with my card. While the driver was here who i can not remember his name but he generally delivers my food, went out of his way to contact his supervisor to see what could be done. While speaking with Kattie R ( manager ) I asked if she had cashapp which she did and I was able to cashapp her the money for the food. This place is always willing to go out of their way to help a customer and I really appricaiate it since I am perm disabled. I order from there at least once a month. Thank you kattie and to the delivery driver
Atmosphere: 5
Food: 5
Service: 5
Derek Hughes
Was working in the area today. Great pizza!
Melissa Snyder
Absolutely horrible service. I complained online 5 mins after delivery, added that i did a no contact delivery, and it said leave at my door. The delivery guy rang my doorbell and banged on my door multiple times. I had by girls resting before going to a birthday party, which I was taking the pizzas to. But I connected Papa johns online to complain and stated to reach me via email. It was after 7 when I was getting calls and emails. Long story short, they will not refund me without getting the pizza out of the trash can. I told them I wasn't home, and they said they needed the product/pizza for a refund. They are more than welcome to go through my trash when im on my property. My husband work for federal, we are laughing at the fact that a national pizza place wants to go through my trash to get their pizza for a refund. We do delivery online for everything, and never have i had an issue with a business like this before. The manager over mocksville left me a voicemail laughing and not knowing the number to call back to speak with her. I have emails and ring camera footage to prove this all. Never will I order from Mocksville Papa John's again.. thanks for nothing!!
Atmosphere: 1
Food: 1
Service: 1
Dina P
First time here Workers were all dirty flour all over aprons A bit rude One pizza wasn’t even cut unfortunately
No good customer service not even a hello
Atmosphere: 1
Food: 1
Service: 1
Michael Oxentine
Just didn’t deliver our pizza and said we ordered it 3 hours ago and only ordered it 30 minutes ago then hung up on me. Terrible customer service.
The care and dedication they have while making pizza here is fenomenal!
The sides are also very well made and I can say first hand that the cinnamon pull apart is the best dessert any pizza franchise has. Yes the cinnamon pull apart is better than domino's chocolate lava cake.
In fact this location is the reason I have not had domino's in over 3 years. This Papa Johns location really does care about their customers!
Atmosphere: 4
Food: 5
Service: 5
Beatnik LLC
Shoutout to the amazing night crew at Papa John’s on Saturday, May 7th! The customer service was outstanding—friendly, fast, and professional. My order was made perfectly, fresh, and exactly how I requested. Best experience I’ve had in a while—thank you for going above and beyond!”
Atmosphere: 5
Food: 5
Service: 5
AJ9ballonthebreak
The best of the papa's. My word
Atmosphere: 5
Food: 5
Service: 5
chelsea hale
My roomates and I got papa johns last night (01/30/25) and I usually have no problems with papa johns but after we ate it last night we all woke up with food poisoning. Idk if it's because of that whole water main break or what but I'm definitely not going to be eating there for a while. We all feel like absolute crap.
I have ordered delivery 2 times in the past 2 weeks from this location. The order is accurate, fast, fresh and hot when delivered. The delivery drivers have been nice and verifying the delivery to me. I will keep ordering from this location as long as they keep up the great work/service.
Food: 5
Service: 5
We always order delivery tonight I placed an order online for delivery to recieve a phine call stating that I might not get my food because they are short staffed and dont have a driver. You took my money from my card as well as a delivery fee and a tip.. what do you mean I may not get my food?? Started with an attitude and the grace was extended. Followed by a whatever and hung up unable to call back.. who manages this place?
Atmosphere: 1
Service: 1
It’s absolutely impossible to get a good pizza from this place. Missed 2 of the unlimited toppings on the deal they offered. Did not give us extra cheese, and we ordered extra sauce not a jar of sauce. Pizza tasted like dough with processed meat. Disgusting!
Atmosphere: 1
Food: 1
Service: 1
Awful customer service. Charged twice and no one will answer the phone to discuss.
Gave me a wrong Pizza after being changed extra for it .
Atmosphere: 5
Food: 5
Service: 3
Today I ordered a Family Special with a 2 litter pepsi, 8PC spicy buffalo wings, Cinnamon Pull Aparts, and did the order online however there was a error in payment with my card. While the driver was here who i can not remember his name but he generally delivers my food, went out of his way to contact his supervisor to see what could be done. While speaking with Kattie R ( manager ) I asked if she had cashapp which she did and I was able to cashapp her the money for the food. This place is always willing to go out of their way to help a customer and I really appricaiate it since I am perm disabled. I order from there at least once a month.
Thank you kattie and to the delivery driver
Atmosphere: 5
Food: 5
Service: 5
Was working in the area today. Great pizza!
Absolutely horrible service. I complained online 5 mins after delivery, added that i did a no contact delivery, and it said leave at my door. The delivery guy rang my doorbell and banged on my door multiple times. I had by girls resting before going to a birthday party, which I was taking the pizzas to. But I connected Papa johns online to complain and stated to reach me via email. It was after 7 when I was getting calls and emails. Long story short, they will not refund me without getting the pizza out of the trash can. I told them I wasn't home, and they said they needed the product/pizza for a refund. They are more than welcome to go through my trash when im on my property. My husband work for federal, we are laughing at the fact that a national pizza place wants to go through my trash to get their pizza for a refund. We do delivery online for everything, and never have i had an issue with a business like this before. The manager over mocksville left me a voicemail laughing and not knowing the number to call back to speak with her. I have emails and ring camera footage to prove this all. Never will I order from Mocksville Papa John's again.. thanks for nothing!!
Atmosphere: 1
Food: 1
Service: 1
First time here
Workers were all dirty flour all over aprons
A bit rude
One pizza wasn’t even cut unfortunately
No good customer service not even a hello
Atmosphere: 1
Food: 1
Service: 1
Just didn’t deliver our pizza and said we ordered it 3 hours ago and only ordered it 30 minutes ago then hung up on me. Terrible customer service.
Service: 1
Restaurantji Recommends
The care and dedication they have while making pizza here is fenomenal!
The sides are also very well made and I can say first hand that the cinnamon pull apart is the best dessert any pizza franchise has. Yes the cinnamon pull apart is better than domino's chocolate lava cake.
In fact this location is the reason I have not had domino's in over 3 years. This Papa Johns location really does care about their customers!
Atmosphere: 4
Food: 5
Service: 5
Shoutout to the amazing night crew at Papa John’s on Saturday, May 7th! The customer service was outstanding—friendly, fast, and professional. My order was made perfectly, fresh, and exactly how I requested. Best experience I’ve had in a while—thank you for going above and beyond!”
Atmosphere: 5
Food: 5
Service: 5
The best of the papa's. My word
Atmosphere: 5
Food: 5
Service: 5
My roomates and I got papa johns last night (01/30/25) and I usually have no problems with papa johns but after we ate it last night we all woke up with food poisoning. Idk if it's because of that whole water main break or what but I'm definitely not going to be eating there for a while. We all feel like absolute crap.
Wonderful
Food: 4
Service: 5
Recommended dishes: Pizzas Wings
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