Absolutely horrible service. I complained online 5 mins after delivery, added that i did a no contact delivery, and it said leave at my door. The delivery guy rang my doorbell and banged on my door multiple times. I had by girls resting before going to a birthday party, which I was taking the pizzas to. But I connected Papa johns online to complain and stated to reach me via email. It was after 7 when I was getting calls and emails. Long story short, they will not refund me without getting the pizza out of the trash can. I told them I wasn't home, and they said they needed the product/pizza for a refund. They are more than welcome to go through my trash when im on my property. My husband work for federal, we are laughing at the fact that a national pizza place wants to go through my trash to get their pizza for a refund. We do delivery online for everything, and never have i had an issue with a business like this before. The manager over mocksville left me a voicemail laughing and not knowing the number to call back to speak with her. I have emails and ring camera footage to prove this all. Never will I order from Mocksville Papa John's again.. thanks for nothing!!
Atmosphere: 1
Food: 1
Service: 1
Dina P
First time here Workers were all dirty flour all over aprons A bit rude One pizza wasn’t even cut unfortunately
No good customer service not even a hello
Atmosphere: 1
Food: 1
Service: 1
Michael Oxentine
Just didn’t deliver our pizza and said we ordered it 3 hours ago and only ordered it 30 minutes ago then hung up on me. Terrible customer service.
Service: 1
Robert Castro
The care and dedication they have while making pizza here is fenomenal!
The sides are also very well made and I can say first hand that the cinnamon pull apart is the best dessert any pizza franchise has. Yes the cinnamon pull apart is better than domino's chocolate lava cake.
In fact this location is the reason I have not had domino's in over 3 years. This Papa Johns location really does care about their customers!
Atmosphere: 4
Food: 5
Service: 5
Beatnik LLC
Shoutout to the amazing night crew at Papa John’s on Saturday, May 7th! The customer service was outstanding—friendly, fast, and professional. My order was made perfectly, fresh, and exactly how I requested. Best experience I’ve had in a while—thank you for going above and beyond!”
Atmosphere: 5
Food: 5
Service: 5
AJ9ballonthebreak
The best of the papa's. My word
Atmosphere: 5
Food: 5
Service: 5
chelsea hale
My roomates and I got papa johns last night (01/30/25) and I usually have no problems with papa johns but after we ate it last night we all woke up with food poisoning. Idk if it's because of that whole water main break or what but I'm definitely not going to be eating there for a while. We all feel like absolute crap.
Darcy VerHoeven
Wonderful
Food: 4
Service: 5
Recommended dishes: Pizzas Wings
Mark Engstrom
Great take-out pizza 🍕. I usually have them add meatballs to my pizza. I also like their cheesy bread.
I think it was good. With another minute in the oven it would have been perfect.
Food: 4
Service: 5
Recommended dishes: Thin Crust Pepperoni Pizza
sherri boone
I love Papa John’s at Tanglewood. My pizza is always made like I order it and it’s always hot. I would like to say thank you to Jessica a young lady that works there. She just always goes out of her way to help out and make sure my order is right. Thank you Jessica!!
Atmosphere: 5
Food: 5
Service: 5
Jonathan D.
Friendly staff with fast service.
Atmosphere: 5
Food: 5
Service: 5
Joy Dowell
I want to thank you guys! Y'all are awesome with delivery services! Your delivery are always on point! Me and my grandkids truly enjoy it!
Absolutely horrible service. I complained online 5 mins after delivery, added that i did a no contact delivery, and it said leave at my door. The delivery guy rang my doorbell and banged on my door multiple times. I had by girls resting before going to a birthday party, which I was taking the pizzas to. But I connected Papa johns online to complain and stated to reach me via email. It was after 7 when I was getting calls and emails. Long story short, they will not refund me without getting the pizza out of the trash can. I told them I wasn't home, and they said they needed the product/pizza for a refund. They are more than welcome to go through my trash when im on my property. My husband work for federal, we are laughing at the fact that a national pizza place wants to go through my trash to get their pizza for a refund. We do delivery online for everything, and never have i had an issue with a business like this before. The manager over mocksville left me a voicemail laughing and not knowing the number to call back to speak with her. I have emails and ring camera footage to prove this all. Never will I order from Mocksville Papa John's again.. thanks for nothing!!
Atmosphere: 1
Food: 1
Service: 1
First time here
Workers were all dirty flour all over aprons
A bit rude
One pizza wasn’t even cut unfortunately
No good customer service not even a hello
Atmosphere: 1
Food: 1
Service: 1
Just didn’t deliver our pizza and said we ordered it 3 hours ago and only ordered it 30 minutes ago then hung up on me. Terrible customer service.
Service: 1
The care and dedication they have while making pizza here is fenomenal!
The sides are also very well made and I can say first hand that the cinnamon pull apart is the best dessert any pizza franchise has. Yes the cinnamon pull apart is better than domino's chocolate lava cake.
In fact this location is the reason I have not had domino's in over 3 years. This Papa Johns location really does care about their customers!
Atmosphere: 4
Food: 5
Service: 5
Shoutout to the amazing night crew at Papa John’s on Saturday, May 7th! The customer service was outstanding—friendly, fast, and professional. My order was made perfectly, fresh, and exactly how I requested. Best experience I’ve had in a while—thank you for going above and beyond!”
Atmosphere: 5
Food: 5
Service: 5
The best of the papa's. My word
Atmosphere: 5
Food: 5
Service: 5
My roomates and I got papa johns last night (01/30/25) and I usually have no problems with papa johns but after we ate it last night we all woke up with food poisoning. Idk if it's because of that whole water main break or what but I'm definitely not going to be eating there for a while. We all feel like absolute crap.
Wonderful
Food: 4
Service: 5
Recommended dishes: Pizzas Wings
Great take-out pizza 🍕. I usually have them add meatballs to my pizza. I also like their cheesy bread.
Atmosphere: 5
Food: 5
Service: 5
excellent, as always
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I think it was good. With another minute in the oven it would have been perfect.
Food: 4
Service: 5
Recommended dishes: Thin Crust Pepperoni Pizza
I love Papa John’s at Tanglewood. My pizza is always made like I order it and it’s always hot. I would like to say thank you to Jessica a young lady that works there. She just always goes out of her way to help out and make sure my order is right. Thank you Jessica!!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff with fast service.
Atmosphere: 5
Food: 5
Service: 5
I want to thank you guys! Y'all are awesome with delivery services! Your delivery are always on point! Me and my grandkids truly enjoy it!
Atmosphere: 5
Food: 5
Service: 5
Great ?
Atmosphere: 5
Food: 5
Service: 5
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