Wendy's
1245 W Roosevelt Blvd, Monroe
(704) 289-1009
Recent Reviews
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Variety they have started in their menu helps a lot. I really like the chili.
Atmosphere: 4
Food: 4
Service: 4
This place has potential, but I feel that management and staff are lacking in productivity. There are typically long wait times. I personally waited over 20 minutes in the drive thru. I would have left but you're trapped once you're in line because of the curb and landscaping.
The wait has gotten a little better considering it's a fast food restaurant. They seem to always be out of at least one of the items I pre-order via the app. Not why they can't update the app to reflect what's available when you're ordering instead of being told that they are out when you are picking up your order not giving you an opportunity to replace it with something else.
Atmosphere: 3
Food: 3
Service: 3
Lots of young employees standing around laughing and eating food.Had to wait about ten minutes for someone to get to register. Out of ketchup and tea at the self bar. Told them they were out. No one had come to check on it when we left thirty minutes later.
Atmosphere: 1
Food: 3
Service: 1
My bread was hard n stale
Atmosphere: 3
Food: 1
Service: 2
The manager tonight was very rude she had no tea in the lobby she had the lobby very nasty
Atmosphere: 1
Food: 4
Service: 1
The food is fresh depending on what manager is there. Should be consistent like the price I pay.
Atmosphere: 2
Food: 2
Service: 3
Employees were loud,rude and cursing. Both managers did absolutely nothing about any situations caused by Employees. Lack of refilled drinks and lied about having certain item. Customer were ignored alot while trying to order. We will NEVER be back to this one.
Atmosphere: 1
Food: 4
Service: 1
Don't recommend this location at all. Their location and drive thru aren't good. Had reward for $3 off and lady said their reward system isn't working... Waited several minutes in the drive thru without anyone saying basic sentence like "sorry we'll be with you in a second" they shoved 3 combos ($27) in 1 bag which risks the bag tearing, and lastly they didn't even provide a receipt!? Food was average and the sweet tea was horrendous.
Atmosphere: 1
Food: 2
Service: 1
By far THE WORST place to order from. I've ordered there many times giving them chances but theu ALWAYS forget an item or multiple items. When I called one time to ask about it the Uber driver had the phone on speaker and sole lady working there said it's not her problem and that she's busy. NEVER EVER order from this place
Atmosphere: 1
Service: 1
Restaurantji Recommends
You need to fix your times. You cannot have multiple signs saying you’re open until 1am if you’re going to be closed before 11:00pm JUST RIDICULOUS I placed a $20 order that just went down the drain because the workers refused to make it!!!!!!!!!
The staff are extremely rude. Stop calling me “boss man”, we get it little guy, you went to jail/prison for a bit.
Drive threw --had to get 2vfrosties peeps it was in and out deal you no I'm always on the go so you drive fast gotta go beep beep gone
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
How does someone screw up a frosty.... ask for the new pineapple frosty and some genius forgot yhe pineapple ? so I received a plain old vanilla frosty
Food: 3
Service: 3
The young girl shut the drive thru door on me didn't ask if there was anything else even say have a good evening." All I wanted was to get some ketchup for the fries VERY VERY VERY RUDE!!!!!!!!
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Hamburger
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