Bojangles
275 E Plaza Dr, Mooresville
(704) 664-5558
Customers' Favorites
Grilled Chicken Sandwich Combo
Pork Chop Griller Biscuit
Bojangles' Dirty Rice
Sausage & Egg Biscuit
Cajun Filet Biscuit
Steak Biscuit Combo
Sausage Biscuit
Pepsi Zero Sugar
Seasoned Fries
Fried Chicken
Menu
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Recent Reviews
Not a ton of effective communication and direction going on. QSR no longer means Quick Service Restaurant. The speed was slow and the attention narrow. They left people waiting to take their orders and were talking about everything except the orders needing to be filled. Drinks were out and they forgot about someone sitting in the dining area. A young man was behind the line with no gloves on touching his arms and face. Sanitation is one of the most important aspects of working...
My experience here has been pretty good so far. However, there is one thing that could be changed for the better I believe. The AI at the drive thru order board is impressive, but the “traditional” human taking your order is much more preferred, especially for some of the older generation who maybe cannot interact as well with AI. Perhaps the AI guarantees better order accuracy, but a better fix instead of eliminating the option of a human taking your order would be to provide...
The food was on par with other Bojangles, so pretty good, but the new "AI" drive through "attendant" is a pile of crud. LLM's (the real name for AI at this point) are NOT ready for this kind of thing.
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