Hi Five to Nia at the Charleston Dorchester location. She was charming—just a breath of fresh air. She was very upbeat and energetic, ready to exceed my customer expectations. She even got me to sign up for the reward program. Not to forget the barista who made my large strawberry and peach smoothie, now this was the icing on the cake. It didn't even last all the way home. Overall, I'm delighted. Thanks for having your best team players take care of one of the best customers in the world. I will be back.
Kelley Dembowski
Fast service and the kindest staff. They made my day and the coffee was top notch!! MTP location!!!
Erin Blanchard
Excellent Grand Opening!!! All smiling (even in such hot temps!!). Very friendly staff and fast service! Will definitely be back for more! 😊
Ryan Silvestri
I’ve been to the new Clutch in Mt P 3 times since it opened this week! The cold brew is amazing, and they have a lot of flavor options, many sugar free. They’re still working out the serving logistics, but it’ll get there 😉
Bridget Trenado
Absolutely fantastic customer care!! Everyone is always so helpful and the Iced Americano is always amazing!!🤗🤗☕️
Victoria Whitt Livesey
Diabetics beware. My sister is a Type 1 diabetic and has had a minimum of three separate occasions where their location in Monroe, NC has given her a non-sugar free drink, spiking her blood sugar unexpectedly. The first time they apologized and attempted to remake the drink, but while watching them remake it, they did not make it fully sugar free again. They gave her a coupon for a free coffee, so she went back. Unfortunately, the 2nd time she went, they also made the drink full sugar. Today was the 3rd time this occurred. She unfortunately did not drink it until she was already at work and it was too late to clock out and go back to have them remake it. Not sure why she keeps going back. As a non-diabetic, I love clutch coffee, but I am very disappointed in how careless they are with their sugar free requests.
Ragan Martin
We have went here 3 days in a row, excellent customer service and great coffee! So far we see Clutch as a welcome asset to Monroe!
Autumn BriAnna Terrell
police was called after my parter and I ordered and sat in the parking lot for about 20 minutes. they said we were scaring the employees, a man named "Jim" with out any clutch attire approached the vehicle and said we had to leave, After seeing we bought drinks from their establishment, he still called the police, maybe they are afraid or gray trucks in their parking lot or maybe black people 🤔
kelly w
Great crew that works there. They are always nice and helpful!! Plus, music choice is always on point. My#1placeto go!!!
Atmosphere: 5
Service: 5
Luke Jonas
I had the misfortune of having their Caramallow milk shake here. Most disgusting milkshake I have ever had. The shake was barely thicker than normal milk. I could taste some sort of faint coffee taste in it despite this being a non coffee based milkshake. I had to throw it away. I would never trust getting any milkshakes from here. Gross!!
Drove there yesterday at around 5pm and there were signs up they were closed. The hours said they were open, seemed odd.
Jennifer Powell
Mooresville location has a bee issue when I went on Friday afternoon, I still ordered my drink but as a notice too the bees were inside the serving area/window. So when I got home and halfway through my drink there was a bee in it. I’m just letting you know that. The service was good but the bees no!
Atmosphere: 5
Service: 5
Recommended dishes: Irish Dream
kristion
Line today was super long but moved really quickly! They were extremely nice and tried to include everyone in the car, amazing first experience!!!
Atmosphere: 5
Food: 5
Service: 5
Nicole Elkin
I love this place! Everyone is always super friendly and I have never had any issues with wait time.
Service: 5
Wells Jackson
I came through today after a rough day and this beautiful girl named jenna greeted me with nothing but joy.
Hi Five to Nia at the Charleston Dorchester location. She was charming—just a breath of fresh air. She was very upbeat and energetic, ready to exceed my customer expectations. She even got me to sign up for the reward program. Not to forget the barista who made my large strawberry and peach smoothie, now this was the icing on the cake. It didn't even last all the way home. Overall, I'm delighted. Thanks for having your best team players take care of one of the best customers in the world. I will be back.
Fast service and the kindest staff. They made my day and the coffee was top notch!! MTP location!!!
Excellent Grand Opening!!! All smiling (even in such hot temps!!). Very friendly staff and fast service! Will definitely be back for more! 😊
I’ve been to the new Clutch in Mt P 3 times since it opened this week! The cold brew is amazing, and they have a lot of flavor options, many sugar free. They’re still working out the serving logistics, but it’ll get there 😉
Absolutely fantastic customer care!! Everyone is always so helpful and the Iced Americano is always amazing!!🤗🤗☕️
Diabetics beware. My sister is a Type 1 diabetic and has had a minimum of three separate occasions where their location in Monroe, NC has given her a non-sugar free drink, spiking her blood sugar unexpectedly. The first time they apologized and attempted to remake the drink, but while watching them remake it, they did not make it fully sugar free again. They gave her a coupon for a free coffee, so she went back. Unfortunately, the 2nd time she went, they also made the drink full sugar. Today was the 3rd time this occurred. She unfortunately did not drink it until she was already at work and it was too late to clock out and go back to have them remake it. Not sure why she keeps going back. As a non-diabetic, I love clutch coffee, but I am very disappointed in how careless they are with their sugar free requests.
We have went here 3 days in a row, excellent customer service and great coffee! So far we see Clutch as a welcome asset to Monroe!
police was called after my parter and I ordered and sat in the parking lot for about 20 minutes. they said we were scaring the employees, a man named "Jim" with out any clutch attire approached the vehicle and said we had to leave, After seeing we bought drinks from their establishment, he still called the police, maybe they are afraid or gray trucks in their parking lot or maybe black people 🤔
Great crew that works there. They are always nice and helpful!! Plus, music choice is always on point. My#1placeto go!!!
Atmosphere: 5
Service: 5
I had the misfortune of having their Caramallow milk shake here. Most disgusting milkshake I have ever had. The shake was barely thicker than normal milk. I could taste some sort of faint coffee taste in it despite this being a non coffee based milkshake. I had to throw it away. I would never trust getting any milkshakes from here. Gross!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drove there yesterday at around 5pm and there were signs up they were closed. The hours said they were open, seemed odd.
Mooresville location has a bee issue when I went on Friday afternoon, I still ordered my drink but as a notice too the bees were inside the serving area/window. So when I got home and halfway through my drink there was a bee in it. I’m just letting you know that. The service was good but the bees no!
Atmosphere: 5
Service: 5
Recommended dishes: Irish Dream
Line today was super long but moved really quickly! They were extremely nice and tried to include everyone in the car, amazing first experience!!!
Atmosphere: 5
Food: 5
Service: 5
I love this place! Everyone is always super friendly and I have never had any issues with wait time.
Service: 5
I came through today after a rough day and this beautiful girl named jenna greeted me with nothing but joy.
Service: 5
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