While I was ordering I had to yell my order to the guy because he somehow could not understand anything I said. The same guy took my money, but was rude. The food was not good. My burger was on point, but my chicken quesadilla was a cheese quesadilla. My honey mustard wrap had no honey mustard. We couldn't eat half of the food because it was lacking protein or was dry from no sauce.
Atmosphere: 1
Food: 1
Service: 1
Richard Dawes
Burgers where pink inside and cold . Shake has black specs in it . Told the manager she was rude her name was Sara . Never going back. Sherills Ford location.
Atmosphere: 1
Food: 1
Service: 1
courtney smith
The crushed ice is great. The food is always fresh. That crushed ice is the truth.
Food: 5
Service: 5
Recommended dishes: Bacon Wrap
Ellen Schweitzer
Food was ok. Shakes were delicious. I didn't realize there was only outdoor seating. It was hot, but luckily we got a table in the shade, so it was nice.
Food: 4
Eric Vazquez
Love the burgers
Food: 5
Matt Rogers
We only have had the shakes so far but they are really good
Atmosphere: 1
Food: 4
Service: 5
Jake Bates
Brunette worker watched me stand at the window for over 10 minutes, without taking my order. I get your busy? But what kind of service is that????!
Atmosphere: 1
Food: 1
Service: 1
Trevor Charles
Honestly great food, cheese bites were great. I don't live here but I'll be back.
Atmosphere: 5
Food: 5
Service: 5
ejsafc382
Decent. My quesadillas were not fully cooked. Onion rings were soft. Cheerwine float was good. Employee was very friendly.
Atmosphere: 5
Food: 3
Service: 4
Issa Smith
Cook Out, please do better—especially when it comes to the double fries option. I’m seriously reconsidering eating here anymore because the portion size doesn’t reflect what you’re actually paying for. When I order double fries as both of my tray sides, I expect a noticeably larger amount than a single order, but that’s just not happening.
During my recent visit, I ordered two trays: • Hamburger tray with bacon and ketchup (no cheese), double fries • One tray with a Coke, the other with a Sprite
The food was fine—nothing wrong taste-wise—but with prices going up, the portions should match, or at least feel fair. It’s also time for Cook Out to consider adding a rewards system for loyal customers. With rising costs, some kind of loyalty incentive would go a long way.
The lady at the drive-thru window was kinda incompetent but the food was good and the service was fast.
Atmosphere: 5
Food: 5
Service: 4
Carl Heintzelman
They now are drive thru only as opposed to having a dining room. The service is good and the food is always good
Atmosphere: 3
Food: 5
Service: 5
Allen Richardson
This is not a sit down inside location, this one is setup old school with a walk up window and a drive through. I found it an interesting place, the shakes were great
Atmosphere: 5
Food: 5
Service: 5
Bohan Shan
Satisfying fast food, reasonable price! Feels a bit sketchy but it adds to the charm. Makes you feel sluggish after but a solid fast choice. Sad I have to go back north where theres not any cookouts
Atmosphere: 2
Food: 3
Service: 3
David
Very fast service good food i like going around lunch time. Good job cook out team!
While I was ordering I had to yell my order to the guy because he somehow could not understand anything I said. The same guy took my money, but was rude. The food was not good. My burger was on point, but my chicken quesadilla was a cheese quesadilla. My honey mustard wrap had no honey mustard. We couldn't eat half of the food because it was lacking protein or was dry from no sauce.
Atmosphere: 1
Food: 1
Service: 1
Burgers where pink inside and cold . Shake has black specs in it . Told the manager she was rude her name was Sara . Never going back. Sherills Ford location.
Atmosphere: 1
Food: 1
Service: 1
The crushed ice is great. The food is always fresh. That crushed ice is the truth.
Food: 5
Service: 5
Recommended dishes: Bacon Wrap
Food was ok. Shakes were delicious. I didn't realize there was only outdoor seating. It was hot, but luckily we got a table in the shade, so it was nice.
Food: 4
Love the burgers
Food: 5
We only have had the shakes so far but they are really good
Atmosphere: 1
Food: 4
Service: 5
Brunette worker watched me stand at the window for over 10 minutes, without taking my order. I get your busy? But what kind of service is that????!
Atmosphere: 1
Food: 1
Service: 1
Honestly great food, cheese bites were great. I don't live here but I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Decent. My quesadillas were not fully cooked. Onion rings were soft. Cheerwine float was good. Employee was very friendly.
Atmosphere: 5
Food: 3
Service: 4
Cook Out, please do better—especially when it comes to the double fries option. I’m seriously reconsidering eating here anymore because the portion size doesn’t reflect what you’re actually paying for. When I order double fries as both of my tray sides, I expect a noticeably larger amount than a single order, but that’s just not happening.
During my recent visit, I ordered two trays:
• Hamburger tray with bacon and ketchup (no cheese), double fries
• One tray with a Coke, the other with a Sprite
The food was fine—nothing wrong taste-wise—but with prices going up, the portions should match, or at least feel fair. It’s also time for Cook Out to consider adding a rewards system for loyal customers. With rising costs, some kind of loyalty incentive would go a long way.
Restaurantji Recommends
The lady at the drive-thru window was kinda incompetent but the food was good and the service was fast.
Atmosphere: 5
Food: 5
Service: 4
They now are drive thru only as opposed to having a dining room.
The service is good and the food is always good
Atmosphere: 3
Food: 5
Service: 5
This is not a sit down inside location, this one is setup old school with a walk up window and a drive through. I found it an interesting place, the shakes were great
Atmosphere: 5
Food: 5
Service: 5
Satisfying fast food, reasonable price! Feels a bit sketchy but it adds to the charm. Makes you feel sluggish after but a solid fast choice. Sad I have to go back north where theres not any cookouts
Atmosphere: 2
Food: 3
Service: 3
Very fast service good food i like going around lunch time. Good job cook out team!
Atmosphere: 5
Food: 5
Service: 5
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