Dairy Queen (Treat)

I came into dq tonight close to closing time, but the staff was very polite and got my order out efficiently with all smiles. Randi took my order and made sure it was made correctly! Will definitely be back!

Stopped by DQ tonight. Ice cream was awesome!!!! The service was spectacular!!! A young girl named Randi was the sweetest and was so happy to help my family and I. She’s a true gem ⭐️

Just went in to this DQ and the service was great, Randi was so sweet!

I experienced utterly deplorable service at the Mooresville Dairy Queen (223 Medical Park Rd). Manager Randi ignored a long line of frustrated customers, many leaving without ordering, to chat with a friend for over five minutes. When I politely requested to order, she responded with hostility, boasting that as a manager, she was untouchable. This disgraceful conduct is the worst I’ve ever encountered. I’ve reported this to corporate and demanded the franchise owner’s involvement. Dairy Queen must address this immediately, or I’ll escalate to the BBB and consumer agencies. Avoid this location until serious changes are made.

Amazing experience everytime!! Randi treated me with great customer service and kindness!! One of the best workers I’ve ever seen here!!

If you can deal with the long lines for soft serve, dairy queen continues the delightful legacy of good stuff for a hot day.

This place has no food frfr. We got GOT

Best soft serve ice cream place 😋

Addictive cakes!!
We have a family tradition of ice cream cakes for birthdays. This location is hands down always ready with the cooler full of them and other treats. The vibe is laid back.. it is connected and open to the gas station inside. there is a window to order from outside with outside seating… about four tables or so.. parking is usually not bad because it’s connected to the gas station.. but the designated logical spots are few.
This is a grill location with food.
I’m not sure if this is a Julius smoothie location.
They offer tap to pay.
Great small and noisy place to bring a kid for a one on one. Tables are few and tiny. Everything is very wheelchair accessible.
Menu is limited but the ice cream treat options are never limited. Ask for what you want and how you want it and they will give it all they got.

It used to be really good, but it seems like the quality is slipping. I have not enjoyed the last several orders I had there. Haven't given up just yet, but I'm getting close.

Friendly service

We decided to try Dairy Queen again to get some weekend blizzards for the family. We usually go to cookout but wanted to try something different. It’ll be my last time. This is why we quit going years ago. I ordered a snickers blizzard with EXTRA snickers. When I started eating it I had zero snickers. By the middle of the cup I noticed a small crunch of what may have been a part of a snickers. Who knows. This is really petty and sounds stupid but when you ask for a blizzard with extra snickers and have nothing but a few minor crunches in not to mention chocolate ice cream when I didn’t order chocolate. Maybe it was chocolate syrup but it was enough to turn the entire cup chocolate. Cookout blows them away with tons of candy in the milkshakes.

Can you please hire some employees that actually care about their customers. You have 5 kids working behind the counter that don’t even have enough courtesy to let the customer know their order is on the counter. It’s pretty sad when another customer tells me they never let you know your order is ready. I wish there was another DQ option around this area because I would gladly not come back to this one.

My son's chili cheese dog was room temp with unmelted cheese on top. My hotdog was ice cold like it was taken from the fridge and just stuck in the bun. Our blizzards were fine.

Jada made my experience bad. Will start going elsewhere now.