This is the third time I’ve had a rude customer service experience at this location so we are done coming here.
Maneesh Krishna
Worst Place. All the items here are out of stock round the year. Just asked for a multiple coffees and every coffee is out of stock and the employees are very rude.
Atmosphere: 1
Food: 1
Service: 1
Brittany Reynolds
Didn't get anything I ordered correct. Ordered my son a hot chocolate with whip cream. We got hot water. My hash brown chipotle wrap was missing the hash browns and the chipotle. I asked for 2 chocolate frosted and got strawberry frosted. Tried calling and no one will answer the phone.
Food: 1
Service: 2
Trenae Livingston
Please check your cup they do not fill up your cup. I ordered a medium match latter with oatmilk I recived a half foam and half latte. This had happened multiple times. I even reached out to Dunkin Customer service no response.
Atmosphere: 3
Food: 1
Service: 5
Whitney Jolie
Morgan was awesome! Super sweet to my kids waiting on my food!
Atmosphere: 5
Food: 5
Service: 5
Trent Mitchell
Hot chocolate is either Swiss miss or they need to fix their machine. I love the Dunkin’s hot chocolate but here it’s watery and just bad.
Food: 1
William Barger
It's ok
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Half Dozen Donuts
Kevin C
Sad. No donuts at a donut shop. That’s your one main job. Just sad.
Atmosphere: 1
Food: 1
Service: 1
Nancy Chesser
I do stop at Duncan's quite often for a drink. A lot of times I feel like there are drinks are more watered down unless taste. There are hot coffee is great. If you get there early their donuts are good after 10:00 they always seem to be dried out. I travel a lot and try to stop in there quite often for their drinks.
Was there yesterday and the manger was being passive aggressively smart when I was placing an order so I had to go inside, she changed her tone once I got in the store. I’ve been trying to call the business phone this morning to as a question and the line just rang and rang and went to a vm (go figure) I called 5 times and still no answer. This review is solely on the mngr and not the workers. I rated it a 2 because of the experience I’m had there so far. Smh, do better!!!
Nykol Shillady
Yummy!!
Jimmy Vanzant
It was great
Atmosphere: 5
Food: 5
Service: 5
Santana
Horrrrible customer service. By employees and manager. They will avoid eye contact so they don’t have to speak with you, then when you speak up they have an attitude. Just go to Starbucks.
great staff
Atmosphere: 5
Food: 5
Service: 5
This is the third time I’ve had a rude customer service experience at this location so we are done coming here.
Worst Place. All the items here are out of stock round the year. Just asked for a multiple coffees and every coffee is out of stock and the employees are very rude.
Atmosphere: 1
Food: 1
Service: 1
Didn't get anything I ordered correct. Ordered my son a hot chocolate with whip cream. We got hot water. My hash brown chipotle wrap was missing the hash browns and the chipotle. I asked for 2 chocolate frosted and got strawberry frosted. Tried calling and no one will answer the phone.
Food: 1
Service: 2
Please check your cup they do not fill up your cup. I ordered a medium match latter with oatmilk I recived a half foam and half latte. This had happened multiple times. I even reached out to Dunkin Customer service no response.
Atmosphere: 3
Food: 1
Service: 5
Morgan was awesome! Super sweet to my kids waiting on my food!
Atmosphere: 5
Food: 5
Service: 5
Hot chocolate is either Swiss miss or they need to fix their machine. I love the Dunkin’s hot chocolate but here it’s watery and just bad.
Food: 1
It's ok
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Half Dozen Donuts
Sad. No donuts at a donut shop. That’s your one main job. Just sad.
Atmosphere: 1
Food: 1
Service: 1
I do stop at Duncan's quite often for a drink. A lot of times I feel like there are drinks are more watered down unless taste. There are hot coffee is great. If you get there early their donuts are good after 10:00 they always seem to be dried out. I travel a lot and try to stop in there quite often for their drinks.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Was there yesterday and the manger was being passive aggressively smart when I was placing an order so I had to go inside, she changed her tone once I got in the store. I’ve been trying to call the business phone this morning to as a question and the line just rang and rang and went to a vm (go figure) I called 5 times and still no answer. This review is solely on the mngr and not the workers. I rated it a 2 because of the experience I’m had there so far. Smh, do better!!!
Yummy!!
It was great
Atmosphere: 5
Food: 5
Service: 5
Horrrrible customer service. By employees and manager. They will avoid eye contact so they don’t have to speak with you, then when you speak up they have an attitude. Just go to Starbucks.
Atmosphere: 1
Food: 2
Service: 1
Egg was cold in sandwich...just reheated it
Atmosphere: 5
Food: 3
Service: 3
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