I got a sausage and cheese breakfast sandwich two days ago from this location. First, it was burnt but I was at work and hungry so I ate it anyways. Well I really wish I listened to myself and didn’t because I’ve been in so much pain and throwing up for two days straight. Went to the doctor and turns out I have food poisoning. This was the only thing that I had to eat that day so needless to say, I will not be returning anytime soon.
A M
The girl that was working at the front counter this morning was extremely rude to everyone.
I haven been here in over a year. Coffee was like water. Then they gave me another cup. It taste like burnt coffee just please stay away. Don’t go here..This owner needs to clean house. Customer service , coffee was horrible. I dumped it out and went to another dunkin.. The extreme sticky.
Money wasted. Don’t come here find another location
D Legree
MANAGERS FIGHT NOW!!!!
As a valued customer, I have experienced one of the most outrageous events within my lifetime. On Sunday, May 11, 2025, Ms.Ann a store manager confronted a customer in a confrontal manner.
Ms.Ann departed the Dunkin Donuts store and entered another establishment, in full Dunkin Donuts uniform, on Sunday, May 11, 2025 between the hours of 7am and 8am yelling at customer, next door in another establishment, stating invasive words and yelling across the counter.
If this is an expectation of Dunkin Donuts to allow management to enter into another establishment and be confrontational then what does it state about the corporation of this company.
Carol Holm
I feel horrible to make a negative complaint but so many times we’ve gone here and the drinks are made incorrectly. Yesterday we ordered the chai tea latte iced and the first one we got we were like oh they accidentally made coffee so we took it back requested another one as he handed it to me, he said you know that this has a shot of espresso in it and he continued to insist that this drink was made with coffee, but it’s not, it’s Chia tea. Wasn’t going to argue he was very kind but they really need more training. The Chia Tea tasted like vanilla flavored coffee, The shot of espresso that he continued to add in it covered up any flavors of nutmeg, cinnamon, ginger etc
Casey
Today, March 22 during the morning, I was chastised by their staff for entering my mobile order too close to the restaurant. I was told by doing this I have messed up the ordering clock. If I could tell you how many times I have waited AGES at this place because they can be SLOW and just to get up to the window and have them ASK ME what my order is. After she chastised me and handed me my coffee, she then had the audacity to ask if I had ordered anything else! Again….they don’t even know what your order is at this place! I will use other locations when possible going forward. Awful service here.
Raven Moore
Not sure what happened after coming to this location for 4-5 years, but now the coffee tastes like dirt water. Have been ordering the same drink all these years and even with “extra” caramel, it still tastes like crap.
Dark Knight
Ordered sandwich and iced coffee as usual Very friendly and fast service. Ann and Ethan and Kaniaph are wonderful! Always a pleasant experience. Definitely recommend!
Dawn Bellinger
Terrible location. Customer service is awful. I ordered two wraps and she put them in the same wrapper when they weren’t both for me! They were tiny with one undercooked piece of bacon and a half an egg. They don’t have any salt or pepper like other locations do. When I pointed out that the bacon wasn’t cooked she said it’s an automated process and it is cooked. No offer to make it right. There are other locations that do a much better job. I won’t be going back to this location.
RGB3
Coffee was good. Need to work on your customer service skills. No one likes there job.
Atmosphere: 3
Food: 3
Service: 1
Claudia Matthews
So I went tonight craving a doughnut and took a bite into a doughnut that had raw dough on the inside. The most disgusting experience ever.
Terrible had to go back twice they still messed it up
Atmosphere: 1
Food: 1
Service: 1
Ardeen Lucas
the young man at the register was very friendly & polite, the service was so slow. I was the only customer. Took 5 minutes to get a tea. Then the girl slammed my tea on the counter and walked away. Ru
Abby Squire
Only store around who can get my order right every time !
Atmosphere: 5
Food: 5
Service: 5
angel griffin
They don't listen!!! Three times now and they got my order wrong and then took my money didn't scan my phone. If ya make it wrong do not take my money until it's fixed! Y'all need to get your stuff together. The manager always seems to hate life n people! Y'all work with people be freaking happy!!! Won't go back here again tho. The women tried to tell me I didn't say iced coffee when I myself and my man heard me and I order it the same way every time! So don't tell me I didn't say!
Trisha Secord
This is the first dunkin to serve me hot food that wasn't overcooked! I've gotten warm enough at other locations, but my breakfast sandwich here was perfect as well as my coffee!
I got a sausage and cheese breakfast sandwich two days ago from this location. First, it was burnt but I was at work and hungry so I ate it anyways. Well I really wish I listened to myself and didn’t because I’ve been in so much pain and throwing up for two days straight. Went to the doctor and turns out I have food poisoning. This was the only thing that I had to eat that day so needless to say, I will not be returning anytime soon.
The girl that was working at the front counter this morning was extremely rude to everyone.
I haven been here in over a year. Coffee was like water. Then they gave me another cup. It taste like burnt coffee just please stay away. Don’t go here..This owner needs to clean house. Customer service , coffee was horrible. I dumped it out and went to another dunkin.. The extreme sticky.
Money wasted. Don’t come here find another location
MANAGERS FIGHT NOW!!!!
As a valued customer, I have experienced one of the most outrageous events within my lifetime. On Sunday, May 11, 2025, Ms.Ann a store manager confronted a customer in a confrontal manner.
Ms.Ann departed the Dunkin Donuts store and entered another establishment, in full Dunkin Donuts uniform, on Sunday, May 11, 2025 between the hours of 7am and 8am yelling at customer, next door in another establishment, stating invasive words and yelling across the counter.
If this is an expectation of Dunkin Donuts to allow management to enter into another establishment and be confrontational then what does it state about the corporation of this company.
I feel horrible to make a negative complaint but so many times we’ve gone here and the drinks are made incorrectly. Yesterday we ordered the chai tea latte iced and the first one we got we were like oh they accidentally made coffee so we took it back requested another one as he handed it to me, he said you know that this has a shot of espresso in it and he continued to insist that this drink was made with coffee, but it’s not, it’s Chia tea. Wasn’t going to argue he was very kind but they really need more training. The Chia Tea tasted like vanilla flavored coffee, The shot of espresso that he continued to add in it covered up any flavors of nutmeg, cinnamon, ginger etc
Today, March 22 during the morning, I was chastised by their staff for entering my mobile order too close to the restaurant. I was told by doing this I have messed up the ordering clock. If I could tell you how many times I have waited AGES at this place because they can be SLOW and just to get up to the window and have them ASK ME what my order is. After she chastised me and handed me my coffee, she then had the audacity to ask if I had ordered anything else! Again….they don’t even know what your order is at this place! I will use other locations when possible going forward. Awful service here.
Not sure what happened after coming to this location for 4-5 years, but now the coffee tastes like dirt water. Have been ordering the same drink all these years and even with “extra” caramel, it still tastes like crap.
Ordered sandwich and iced coffee as usual Very friendly and fast service. Ann and Ethan and Kaniaph are wonderful! Always a pleasant experience. Definitely recommend!
Terrible location. Customer service is awful. I ordered two wraps and she put them in the same wrapper when they weren’t both for me! They were tiny with one undercooked piece of bacon and a half an egg. They don’t have any salt or pepper like other locations do. When I pointed out that the bacon wasn’t cooked she said it’s an automated process and it is cooked. No offer to make it right. There are other locations that do a much better job. I won’t be going back to this location.
Coffee was good. Need to work on your customer service skills. No one likes there job.
Atmosphere: 3
Food: 3
Service: 1
So I went tonight craving a doughnut and took a bite into a doughnut that had raw dough on the inside. The most disgusting experience ever.
Food: 1
Restaurantji Recommends
Terrible had to go back twice they still messed it up
Atmosphere: 1
Food: 1
Service: 1
the young man at the register was very friendly & polite, the service was so slow. I was the only customer. Took 5 minutes to get a tea. Then the girl slammed my tea on the counter and walked away. Ru
Only store around who can get my order right every time !
Atmosphere: 5
Food: 5
Service: 5
They don't listen!!! Three times now and they got my order wrong and then took my money didn't scan my phone. If ya make it wrong do not take my money until it's fixed! Y'all need to get your stuff together. The manager always seems to hate life n people! Y'all work with people be freaking happy!!! Won't go back here again tho. The women tried to tell me I didn't say iced coffee when I myself and my man heard me and I order it the same way every time! So don't tell me I didn't say!
This is the first dunkin to serve me hot food that wasn't overcooked! I've gotten warm enough at other locations, but my breakfast sandwich here was perfect as well as my coffee!
Atmosphere: 4
Food: 5
Service: 5
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