Hello Mẹ Vietnamese Kitchen

Love the options, I've been about 9-10 times! I love the vegan option with the pho, but I've notice that when I add veggies with my meat pho the portions very depend on time of day. The portions should remain the same because my cost isn't lowered. The waitresses are nice and pleasant to speak with. The spring rolls are over cooked often, so I stopped ordering them. Now, I will not be returning because the have a Health Score of 90.5 and the reason I was given for a low score wasn't consistent with the Health Dept. 90 is too low, its the little things that you get you sick and if they don't consider my health I will not eat at their establishment. The parking is scarce. It can get really crowed and seating is limited.

Vegetarian options: Pho with rice dishes

Parking: I wish the health score was higher.

Kid-friendliness: The have kids pho for $10, nice size portion!

Atmosphere: 4

Food: 4

Service: 4

Disgusting service very unfriendly staff. Food is okay, but overpriced for that quality

Atmosphere: 1

Food: 3

Service: 1

I recently visited Café Hello Me and unfortunately had a disappointing experience. Upon arrival, I waited for a few minutes for someone to take my takeaway order, but there was no staff visible for about 3-4 minutes. When someone finally appeared, it was clear they were unfamiliar with the menu. I had to show waiter a photo of the menu from Google Maps to help place my order. Despite the lack of service, I gave the staff member an advance tip.

While waiting for my order, I decided to sit on one of the high chairs. However, I soon discovered that the back of the chair was broken, and I nearly fell onto the ceramic floor. Startled by this, I informed another staff member in the hope that they would check the other chairs for safety. Instead of addressing the issue, she began to argue that the chair was fine, which led to an uncomfortable exchange where I had to physically show her how the back of the chair fell back with the slightest touch.

A third staff member then appeared, but without introducing herself, she insisted that the chair was in perfect condition before I sat down. At this point, I had to demonstrate that another chair next to me had a sturdy back that didn’t move with a light touch. This staff member eventually left without saying a word.

In conclusion, the service was lacking, with a noticeable absence of professionalism and attention to detail. The staff seemed inattentive, and the overall experience didn’t meet the standards you’d expect for the prices charged. On the positive side, the food was decent, and I appreciate the efforts of the kitchen staff. However, based on my experience, Café Hello Me has a lot of room for improvement in both service and customer care.

Atmosphere: 3

Food: 4

Service: 1

If you are reading these reviews wondering "should I come here?" I will answer for you.. the answer is HARD YES!

Come here. Get the hello fries. Never have I dipped a fry in soup before but this was an amazing flavorful experience.

The pho is in the top 3 best phos I've ever had.

The atmosphere is relaxed, clean, and the wares are beautiful.

The staff is kind, courteous, personable. I could not have asked for a better experience. Thank you!!

I will be back again and again and again from Huntersville.

Review update 10/25/24:
Still 5/5 stars. I order delivery often and it is consistently amazing even being 30 minutes away. I love the flavor of the broth. It hits the spot every time! The portions are plentiful. This is my favorite place and almost only place I ever get pho.

I also love their garlic prawn spring roll with peanut sauce. Flavortown!!

Thank you guys for being awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Peanut Sauce, Crispy Spring Rolls, Hello Fries, Gyoza Dumplings

Love their pho!! And strawberry bubble tea

Food: 5

Awesome! Quality staff, quality food, quality atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Pork banh mi was fresh and I would recommend.

Food: 5

Recommended dishes: Banh MI

Good, authentic Vietnamese food. Fast service, Good atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Second time coming here, first was a while back when they first opened. This time, tried the Bun Bo Hue, broth was rich and a little bit of sweet and spicy. Had to add more chili oil to the broth to spice it up some more. Only disappointment was that there was no beef blood. I ask, bit they dont have it. Plenty of noodles and meats. Wife's pho dac biet broth was good, kids had the rice combination and the shaken beef. They both said it was good especially the shaken beef. Overall, food was good and priced accordingly to the location. Inside ambience was chilled and very inviting. Service was good, was asked at time of food delivery and twice after to see if we needed anything else. She was very nice and attentive.

Kid-friendliness: They have high chairs for babies and toddlers.

Atmosphere: 5

Food: 4

Service: 5

Food is so good! The service was great, friendly and welcoming, they always do their best to accommodate me when I come. I love this place!??

Atmosphere: 5

Food: 5

Service: 5

Delicious pho and rolls with fast service!

Atmosphere: 5

Food: 5

Service: 5

I’ve been a customer for at least two years, and the food is not the same. I always order the Chicken Pho Ga and my husband the Com Chien Mamas Fried Rice. The rice is now tasteless, plain… and the Pho Ga Chicken is not the same as it used to be. Look the little amount of chicken they add to the Pho Ga… Seriously!? The Pho Ga Chicken costs $16.62 (Tax included). Very poorly served. Time for us to take our business somewhere else.

Atmosphere: 1

Food: 1

Service: 1

We have been coming for years. We drive 40 minutes each way. The food up until 7 months ago when they changed the menu was awesome. They removed so many amazing things. It’s no longer a 5 star but 4 star still. Also consistency has also been hit or miss. We still come but not as often

Atmosphere: 4

Food: 4

Service: 4

I order honey wings still had blood in it not a chef if you can't fried simple wings guess he thought Sweet and sour sauce would hide the blood , waitress still charged me full price I usually tip big but this only time I didn't tip never going back , should of know not 1 asian in site , gave me bill of 57.00 before complain 57.00 after

Atmosphere: 5

Food: 1

Service: 3

Good flavor, plenty of food. They had a lot of different stuff along with the typical menu options as other Vietnamese restaurants. They had a lot of bar height seating, which I'm not a fan cause I'm short & I need to plant my feet on the ground. The staff was good, but not great, a little more smiles would make a big difference. I didn't order the pho which is most common, but what I did order was pretty good. The hubby loves his dish as well, overall, yes, I would come here again.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Crispy Spring Rolls, Bun DAC Biet Vermicelli Combination