They only had 1 person working and he did an amazing job. The food did look like it had been sitting a while and it could of been cleaner. They were understaffed but the one person they had did a amazing job.
Atmosphere: 3
Food: 4
Service: 5
Ken
This is the FIVE Guys of Mexican food. $15 for the basic bowl and a drink. Will eat at home next time.
Atmosphere: 4
Food: 2
Service: 5
Thurston Bullock
I don’t normally leave reviews but when I’ve been looking forward to lunch all day and haven’t eaten breakfast… I’m hungry. I even the called the restaurant to inquire about the calorie count in the chili crisp chicken taco. A coworker grabbed lunch for everyone and didn’t have time to look through everything. I got this. Whatever it is. Probably going to quit occasionally ordering out for a while because it doesn’t matter whether it’s fast casual or a restaurant, I just don’t have good luck. 😕 Check your food before you head out because this taco looks so sad.
Food: 1
Kim Brown
Food was great! Staff was attentive. Place was clean!
Atmosphere: 5
Food: 5
Service: 5
Anthony Dufrene
Very nice. Humble people when you come in there. Great food. Great value. Just overall wonderful experience
Atmosphere: 5
Food: 5
Service: 5
Riley Martin
My girlfriend went to pick up an order today for 2 burritos. When she went in, she was told that there was another order under the same name. She was told a doordash driver picked up both orders. They refused to refund or remake the order and made her get back in line to reorder her food. She had to repurchase the food and all she got as compensation was a small fountain drink. Absolutely abysmal customer service not to remake the order or at bare minimum refund her. Do better!
Amanda Coble
Excellent ordering online experience! Service was fast and friendly!!
Atmosphere: 5
Food: 5
Service: 5
Nicole Orban
So many upcharges and they only had steak left so we had to get that as the protein then found out it’s an extra $5 per order. Yikes and never again!
Helen Gaskill
The food was good, service was good but they need to put their serving trays through a very not wash. They were sticky/greasy on the sides and bottom where I had to use a napkin to carry it. It's a good thing they put paper on them before placing the food onto them or I would have asked for my money back
Derek
If you are going later in the evening for a togo order, you should open everything and review before leaving. They use up anything to make your food rather than prepping new ingredients before closing time. Save yourself the hassle of throwing it all away by checking before you leave.
*I’m editing this review after speaking to a manager who was so kind and listened to my concerns. I will continue to visit this establishment. We love the food at Moe’s and have had only good service up until last nights event.
Tonight at 6:45 I completed an online order and was told it would be ready at 7pm. When I arrived at 7pm the order was not ready so I patiently waited along with 2 gentleman also waiting. I completely understand that times given are estimates but as I waited and watched people move through the line and get their orders I decided to inquire. The young lady at the cash register asked for my name and said they’d be working on it soon. 10 minutes later I saw my receipt still on the counter and they continued to move people through the line. I asked if it would be quicker to just get in line and if I could cancel my order. A lady came over and informed me in a very rude tone that they help customers in line first and they work on online orders when they can. The way she spoke to me led to another gentleman stepping forward and letting her know we were just inquiring and it would be helpful if they could have just let us know they are running behind. I have worked in customer service for over 24 years and have a high tolerance. I know how tough the service industry can be but there was absolutely no reason for her to speak to me the way she did. It honestly humiliated me. I love Moe’s! It’s my sons favorite restaurant and I will say he loved his burrito we picked up tonight. There was a tall young man who was very kind. The woman who was so hateful was blonde with a blue and pink ponytail.
Atmosphere: 3
Food: 4
Service: 3
Momoftwo
There was no one in the restaurant and it took them over 5 minutes before they could even take my order. They were too busy cleaning up and placing online orders. Boxes were all over. The place and the food was overpriced for the small amount they served.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Moe's Famous Queso
Brian
Love moes and have for a while but I just got a regular steak bowl and a drink $20. Sorry no more not worth it.
Krunal Gupta
Nice place. Hopefully, they will maintain quality of food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
ShaTasha Corley
Pam and crew are AWESOME!! There was a mishap with the online order for 50 ppl. She stay calm and gather her team and rallied them together and made our order in the allotted time with such care and greatness! ⭐️⭐️⭐️⭐️⭐️ Thanks Pam and Crew!!
They only had 1 person working and he did an amazing job. The food did look like it had been sitting a while and it could of been cleaner. They were understaffed but the one person they had did a amazing job.
Atmosphere: 3
Food: 4
Service: 5
This is the FIVE Guys of Mexican food. $15 for the basic bowl and a drink. Will eat at home next time.
Atmosphere: 4
Food: 2
Service: 5
I don’t normally leave reviews but when I’ve been looking forward to lunch all day and haven’t eaten breakfast… I’m hungry. I even the called the restaurant to inquire about the calorie count in the chili crisp chicken taco. A coworker grabbed lunch for everyone and didn’t have time to look through everything. I got this. Whatever it is. Probably going to quit occasionally ordering out for a while because it doesn’t matter whether it’s fast casual or a restaurant, I just don’t have good luck. 😕 Check your food before you head out because this taco looks so sad.
Food: 1
Food was great! Staff was attentive. Place was clean!
Atmosphere: 5
Food: 5
Service: 5
Very nice. Humble people when you come in there. Great food. Great value. Just overall wonderful experience
Atmosphere: 5
Food: 5
Service: 5
My girlfriend went to pick up an order today for 2 burritos. When she went in, she was told that there was another order under the same name. She was told a doordash driver picked up both orders. They refused to refund or remake the order and made her get back in line to reorder her food. She had to repurchase the food and all she got as compensation was a small fountain drink. Absolutely abysmal customer service not to remake the order or at bare minimum refund her. Do better!
Excellent ordering online experience! Service was fast and friendly!!
Atmosphere: 5
Food: 5
Service: 5
So many upcharges and they only had steak left so we had to get that as the protein then found out it’s an extra $5 per order. Yikes and never again!
The food was good, service was good but they need to put their serving trays through a very not wash. They were sticky/greasy on the sides and bottom where I had to use a napkin to carry it. It's a good thing they put paper on them before placing the food onto them or I would have asked for my money back
If you are going later in the evening for a togo order, you should open everything and review before leaving. They use up anything to make your food rather than prepping new ingredients before closing time. Save yourself the hassle of throwing it all away by checking before you leave.
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
*I’m editing this review after speaking to a manager who was so kind and listened to my concerns. I will continue to visit this establishment. We love the food at Moe’s and have had only good service up until last nights event.
Tonight at 6:45 I completed an online order and was told it would be ready at 7pm. When I arrived at 7pm the order was not ready so I patiently waited along with 2 gentleman also waiting. I completely understand that times given are estimates but as I waited and watched people move through the line and get their orders I decided to inquire. The young lady at the cash register asked for my name and said they’d be working on it soon. 10 minutes later I saw my receipt still on the counter and they continued to move people through the line. I asked if it would be quicker to just get in line and if I could cancel my order. A lady came over and informed me in a very rude tone that they help customers in line first and they work on online orders when they can. The way she spoke to me led to another gentleman stepping forward and letting her know we were just inquiring and it would be helpful if they could have just let us know they are running behind. I have worked in customer service for over 24 years and have a high tolerance. I know how tough the service industry can be but there was absolutely no reason for her to speak to me the way she did. It honestly humiliated me. I love Moe’s! It’s my sons favorite restaurant and I will say he loved his burrito we picked up tonight. There was a tall young man who was very kind. The woman who was so hateful was blonde with a blue and pink ponytail.
Atmosphere: 3
Food: 4
Service: 3
There was no one in the restaurant and it took them over 5 minutes before they could even take my order. They were too busy cleaning up and placing online orders. Boxes were all over. The place and the food was overpriced for the small amount they served.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Moe's Famous Queso
Love moes and have for a while but I just got a regular steak bowl and a drink $20. Sorry no more not worth it.
Nice place. Hopefully, they will maintain quality of food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Pam and crew are AWESOME!! There was a mishap with the online order for 50 ppl. She stay calm and gather her team and rallied them together and made our order in the allotted time with such care and greatness! ⭐️⭐️⭐️⭐️⭐️ Thanks Pam and Crew!!
Atmosphere: 5
Food: 5
Service: 5
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