Came in at closing time, place was clean and bright.
Atmosphere: 4
Food: 5
Service: 5
Rebecca Colety
The best smoothies, very clean establishment, and the employees are always very careful with my son's smoothie because of his peanut allergy. Also, my door dash orders from them are always perfect.
Atmosphere: 5
Food: 5
Service: 5
April Brogan
Cheyenne is the best person to happen to this location! Kind, greets you and is friendly!
My usual help is “I don’t know how the app works” and then I’m over charged. I’ve even reported the terrible service. No response.
Today the gal was SOO nice! I knew it must be Cheyenne! I asked her name and wa-la it was Cheyenne.
I recommend Cheyenne to train your team in customer service.
Atmosphere: 4
Food: 4
Service: 5
Sorry Ms. Jackson
Great tasting smoothies! Friendly helpful staff. I appreciate when people give me my space and time to figure out what I want, and just as responsive to know when to jump back in to take my order. Very efficient and respectful. I didn’t get her name, but I appreciated how thorough she was.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Camp
The young lady named Korbi made it perfectly and was so awesome. She had a great attitude and made me feel very welcomed. Thank you so much I will be coming back again.
Atmosphere: 5
Food: 5
Service: 5
WFH
Hello Allison, you know me and my husband Snake are regulars at your location. We came in today at 4:30pm, a lady took our order. You know we like the hulk with blueberries & peanut power + strawberry. The hulk came back pink. When we asked for it to be remade, the lady walked away without a word and grabbed Kirby/Korky (short with freckles) whom took the smoothie and threw it away without apology for incorrect smoothie. She had a nasty attitude as if this money being spent were hers. It was poor customer service and she called herself a manager which appeared to be a joke. Please have a conversation, that s is supposed this is supposed to be a profession nap environment. Thank you, we appreciate you!
Note: when you and your sister make our smoothies, they are always perfect but when others make it, it's never the same. Maybe more training will help.
Atmosphere: 5
Food: 3
Service: 1
Christine M.
Ordered from this location through DoorDash and there was no tampered proof seal on the top. Called the store (after the 3rd try someone finally picked up the phone but with an attitude) and the cashier/associate made it seem like it wasn’t a big issue that there was no tampered proof seal on the cup. I asked her why not just put the drink in a bag and staple the bag and put it in a carry out box. I also suggested that she ask her manager to go to the Walmart or a nearby store to pick up some tape for their DD customer’s tops for safety purposes. She begin to laugh and agree. I shouldn’t have to tell you how to run your business. If you see that you’re out of something (most important) then make provisions to get whatever is needed done. This store is incompetent and exemplifies zero care for their customer’s safety.
Atmosphere: 1
Food: 3
Service: 1
Josh Wheeler
Dead cockroach on the floor to the right as soon as you walk in…
Sierra Bartlett
Amazing smoothies, overpriced though
Atmosphere: 5
Food: 5
Service: 5
Krystal Bean
Service was awesome! They explained all the differences in the pumpkin varieties so I could choose the best one for me. Fast and friendly staff and it was delicious!
Used to be a regular but it’s gone downhill while getting more expensive. Got two different flavor smoothies and it’s clear the containers were not clean or something got messed up, we tossed both of them. Called and left message with staff for manager, no call back. Went to the SK website to share experience, no response. $22 literally down the drain.
Atmosphere: 1
Food: 1
Service: 1
Jason Newell
I was hoping to be a Smoothie King customer tonight before closing. I called the location and the young lady told me they were closing in 5 minutes. I was around the corner so I made it there within a minute. I waited inside for about 2 minutes. I could hear someone that was in the restroom and someone was in the back. I patiently waited for a young blonde lady to come out and say that they were closed because they had packed everything up. This is 7:58. If you were closed then why not lock the door immediately after I had called. I still would have been upset but I at least would not have been to go inside. Poor customer service. I guess I need to find another Smoothie King or better yet just go to the local chain Palm Berries where customer service is king or your national competitor Tropical Smoothie Cafe..
Service: 1
chzn
needed banana. smoothie king came through with banana, and they gave me excellent service. 10 out of 10 would come to Smoothie King again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Daily Warrior
Larry Young
Awesome smoothies.
Atmosphere: 5
Food: 5
Service: 5
Cheradin Miller
Every time I visit Smoothie King here in Mooresville; I am usually satisfied with my overall experience. The employees are mostly very kind, attentive & friendly towards customers. I enjoy the smoothies & rarely have any issues with my order. I hope Smoothie King will continue to give great service to their customers.
Came in at closing time, place was clean and bright.
Atmosphere: 4
Food: 5
Service: 5
The best smoothies, very clean establishment, and the employees are always very careful with my son's smoothie because of his peanut allergy.
Also, my door dash orders from them are always perfect.
Atmosphere: 5
Food: 5
Service: 5
Cheyenne is the best person to happen to this location! Kind, greets you and is friendly!
My usual help is “I don’t know how the app works” and then I’m over charged. I’ve even reported the terrible service. No response.
Today the gal was SOO nice! I knew it must be Cheyenne! I asked her name and wa-la it was Cheyenne.
I recommend Cheyenne to train your team in customer service.
Atmosphere: 4
Food: 4
Service: 5
Great tasting smoothies! Friendly helpful staff. I appreciate when people give me my space and time to figure out what I want, and just as responsive to know when to jump back in to take my order. Very efficient and respectful. I didn’t get her name, but I appreciated how thorough she was.
Atmosphere: 5
Food: 5
Service: 5
The young lady named Korbi made it perfectly and was so awesome. She had a great attitude and made me feel very welcomed. Thank you so much I will be coming back again.
Atmosphere: 5
Food: 5
Service: 5
Hello Allison, you know me and my husband Snake are regulars at your location. We came in today at 4:30pm, a lady took our order. You know we like the hulk with blueberries & peanut power + strawberry. The hulk came back pink. When we asked for it to be remade, the lady walked away without a word and grabbed Kirby/Korky (short with freckles) whom took the smoothie and threw it away without apology for incorrect smoothie. She had a nasty attitude as if this money being spent were hers. It was poor customer service and she called herself a manager which appeared to be a joke. Please have a conversation, that s is supposed this is supposed to be a profession nap environment. Thank you, we appreciate you!
Note: when you and your sister make our smoothies, they are always perfect but when others make it, it's never the same. Maybe more training will help.
Atmosphere: 5
Food: 3
Service: 1
Ordered from this location through DoorDash and there was no tampered proof seal on the top. Called the store (after the 3rd try someone finally picked up the phone but with an attitude) and the cashier/associate made it seem like it wasn’t a big issue that there was no tampered proof seal on the cup. I asked her why not just put the drink in a bag and staple the bag and put it in a carry out box. I also suggested that she ask her manager to go to the Walmart or a nearby store to pick up some tape for their DD customer’s tops for safety purposes. She begin to laugh and agree. I shouldn’t have to tell you how to run your business. If you see that you’re out of something (most important) then make provisions to get whatever is needed done. This store is incompetent and exemplifies zero care for their customer’s safety.
Atmosphere: 1
Food: 3
Service: 1
Dead cockroach on the floor to the right as soon as you walk in…
Amazing smoothies, overpriced though
Atmosphere: 5
Food: 5
Service: 5
Service was awesome! They explained all the differences in the pumpkin varieties so I could choose the best one for me. Fast and friendly staff and it was delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Used to be a regular but it’s gone downhill while getting more expensive. Got two different flavor smoothies and it’s clear the containers were not clean or something got messed up, we tossed both of them. Called and left message with staff for manager, no call back. Went to the SK website to share experience, no response. $22 literally down the drain.
Atmosphere: 1
Food: 1
Service: 1
I was hoping to be a Smoothie King customer tonight before closing. I called the location and the young lady told me they were closing in 5 minutes. I was around the corner so I made it there within a minute. I waited inside for about 2 minutes. I could hear someone that was in the restroom and someone was in the back. I patiently waited for a young blonde lady to come out and say that they were closed because they had packed everything up. This is 7:58. If you were closed then why not lock the door immediately after I had called. I still would have been upset but I at least would not have been to go inside. Poor customer service. I guess I need to find another Smoothie King or better yet just go to the local chain Palm Berries where customer service is king or your national competitor Tropical Smoothie Cafe..
Service: 1
needed banana. smoothie king came through with banana, and they gave me excellent service. 10 out of 10 would come to Smoothie King again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Daily Warrior
Awesome smoothies.
Atmosphere: 5
Food: 5
Service: 5
Every time I visit Smoothie King here in Mooresville; I am usually satisfied with my overall experience. The employees are mostly very kind, attentive & friendly towards customers. I enjoy the smoothies & rarely have any issues with my order. I hope Smoothie King will continue to give great service to their customers.
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