Subway

247 E Plaza Dr Unit 6, Mooresville
(704) 664-7827

Recent Reviews

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Amber Burley

I came in on 2/20/25 around 11am. There was light-skinned girl with curly hair working, as well as an African American boy with glasses. No one greeted me when I came in. I stood at the counter for at least 4 minutes while he put gloves on and then he just stared at me..didn’t ask what I wanted or anything. He made my sub, rung me up and walked away before I could even do my payment. The receipt printed out I had to get that off the printer myself. He needs some customer service training BADLY!
Will not be returning all due to the lack of hospitality.

Atmosphere: 1

Food: 3

Service: 1

Nikita Williams

The 2 young men working on Halloween night were extremely nice. The restaurant was clean and the food was great. We got the pepperoni dippers and a pepperoni and cheese pizza. Thank you guys for being great!

Atmosphere: 5

Food: 5

Service: 5

Sad Boi

I tried calling them earlier and I was on hold for a literal minute then it went to voicemail. So I got two questions. What fast food restaurant has a damn voicemail? And why didn't they pick up the phone? It's like they don't have time to help people and make food. It's called fast food for a reason. You gotta be able to multitask

Atmosphere: 1

Food: 1

Service: 1

Amanda Aguilera

Waited 45 minutes inside for two subs. Order was still wrong!

Sam Sawyer

The store manager, Annie, really came through and helped me in a pinch get a catering order put together. I was unable to find on the receipt where I could leave a review, so here it is.

Atmosphere: 5

Food: 5

Service: 5

Latill Brown

Manager on duty was very rude I asked to purchase a cup of ice the Manager tells me we can't give out ice I told her I didn't ask her to give me anything that I would pay she rings me up for a soda instead of a cup of ice which was two dollars and odd change I once again told her that's not what I ask I asked for her to call Manager she tells me she is the manager I asked to call someone over her which was Jerry she calls him just to lie about the situation tell him that I asked her to give me ice so now she lies on me as a customer this was out of line and unprofessional I will not go back to be lied on or discriminated on and not to be charged for something I didnt ask for she's older lady works the early morning shifts and is very unprofessional

Atmosphere: 1

Food: 2

Service: 1

Monique Hawkins

Workers are rude and just sloppy sandwich makers. I tried to give this location a go multiple times it’s a hit or miss. But you can always count on rude employees

Atmosphere: 1

Food: 2

Service: 1

Nicole Miller

I went in a few months ago and Camillie and Josh were literally the best ever!! They were so nice and patient with my kids as they made their selections.

Atmosphere: 5

Food: 5

Service: 5

Billie Collins

Ordered online. 1 out of 2 sandwiches was incorrect not even enough buffalo chicken to be seen; missing drinks and chips and the chips they did have were stale (expiration date over a month old) and no RECEIPT to prove what was ordered. When called the store, was told I'd have to bring the sandwich back. So, spend more money/time as a customer without even an apology! Anna was RUDE over the phone...kept asking the other employee with 'leading' questions so she would get the answer from them that she wanted us to hear. She ended up hanging up on me when someone walked into the store. Food & service was horrible ! NEVER will we go to Subway again !

Atmosphere: 1

Food: 1

Service: 1

Sam Johnson

Can someone explain to me the point of charging me $11 for a hot sandwich when the employee is gonna let it sit on the counter for four minutes starting the sandwiches for people behind me before they bother finishing it?

Atmosphere: 1

Food: 1

Service: 1

Casey Smith

Ordered online today 3-1-24 and placed the order for 20 minutes out for ready for pickup. Upon arriving I was notified that they didn't have enough tuna to fill my order ( I ordered 2 tuna subs) that I could replace it with another sandwich. I guess they didn't look at the whole ticket because I overheard the lady say "oh they had another tuna?" Then it was said "I don't have time to make tuna". Ok, cool I understand that you guys get busy so no problem I ordered two different sandwiches. As I get in the car and check my order not 1 out of my 3 sandwiches were correct. The 2 new ones that were just ordered to replace the tuna subs were wrong and the sweet onion chicken teriyaki that was able to be made had mayo all over it with no sweet onion sauce . Looked at the receipt and nowhere on it did it say "mayo no sweet onion sauce". Should have just gone to Jersey Mike's.

Atmosphere: 1

Food: 1

Service: 1

Maria

Everything was good ordered online the guys were really nice ??

Atmosphere: 5

Food: 5

Service: 5

Sarah Security camera

Terrible

Atmosphere: 3

Food: 1

Service: 3

Emma

I found hair in my bread.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Rotisserie-Style Chicken

Laura

Everything was good ordered online the guys were really nice ??

Atmosphere: 5

Food: 5

Service: 5

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