I went in to have lunch today with my three children after church. I placed my order and receive my food. Everything was fine until two of my children found a hair in their food. I walked to the counter and told the cashier who then turned around and called the manager. The manager simply waved and kept on cooking. I sat down for a minute and then realized this is unacceptable. I return to counter and ask for manager for a second time. Manager never came out and Didn’t even apologize. Three cooks in the kitchen with hair out and no hairnets. I wasn’t looking for anything free just to bring it to the managers attention. But they are all young and don’t seem to care. Never eating there again.
Atmosphere: 3
Food: 4
Service: 1
Mrs. Garcia
Due to my craving I had high expectations but this dish didn’t hit the spot. Chicken was too chewy. I love orange chicken but this chicken didn’t taste well done. I ordered the spicy teriyaki chicken bowl, but wasn’t given the spicy. The fried rice was the best part.
Food: 2
Recommended dishes: Spicy Chicken Teriyaki Bowl
Jennifer Garlow
Fabulous new find! We got the orange chicken with fried rice and the spicy chicken teriyaki with noodles and a couple egg rolls. Everything was fantastic, very flavorful! Will definitely be back to try other dishes!
I'm going to give it to you straight--as always. This joint hasn't been open long but the demand is high! And there is a reason for that. It's called Teriyaki Madness--the thing people love but it's rarely brought up in conversation (Teriyaki, not madness). How often do you hear someone say, "Hey! Don't you love Teriyaki Chicken?" Does this happen at church? On a phone call? On the train? With the Uber driver? The answer is no. But we all love Teriyaki! At least 97.3% of us. I have only ordered the Chicken Teriyaki with Noodles (a little extra on pricing). The Chicken Teriyaki was great! The noodles were good but only because they somehow vibed with the Chicken. To put this in perspective, the Chicken Teriyaki was like MJ and the noodles were like Pippen. I'll try the Steak with Rice next time. Tbh, the prices are a little high, but I did order the noodles on the junior size to sample so not the best value, and the noodles cost extra. In other words, you don't want Chicken with Pippen. You want Chicken or Steak with Rice. Disclaimer: No offense to Scottie Pippen. He played a huge role in their championships. Overall, Teriyaki Madness is called Teriyaki Madness for a reason. If the noodles were great, it would be called Noodle Factory or Noodletasia or Wadoodle My Noodle. It's a when-in-Rome kind of thing. Never been to Rome but you know what I mean. If not, you can Google it. And the staff is great. They are not rude at all. A few of them might be shy but just be kind and they will open up. The staff is actually great. Recommended!
Taylor A.
ordered food for the 47296483 time, i'm a big lover of Teriyaki Madness, but when i'm craving it and i want what i ordered and they screw it up and give me food that is nothing like i ordered, is just aggravating. it's not hard to read a ticket that says NOODLES. Such a let down
Susana Bustillo
Absolutely amazing! We are new to the area and door dashed dinner from them. Their food is so good! It tasted fresh and delicious.
Underwhelming food & high prices. I've tried this place a couple of times & both times, disappointing. The actual teriyaki chicken is blah. The orange chicken is pretty good tasting, but the pieces are completely ununiform in size. The biggest issue I have though is the ratio of meat to rice/veggies, which is at best 1:3. And if you want a more even ratio, you have to pay extra. Also, I don't like how you can't split the side , like 1/2 rice 1/2 noodles but have to pay extra for a side of noodles. The employee taking my order was adamant about that. The noodles are sad -no mixed veggies cooked with it and came with a noticable big layer of grease at the bottom of the container. I would like to support this place, but they really gotta up their food quality & game.
Paul L.
Stopped here for dinner tonight and loved the food. We both had a teriyaki chicken bowl and the chicken was tender and cooked perfectly. We got plenty of food. We'll certainly be back.
Jenna Gonzalez
So good! Everything tastes fresh and not frozen veggies :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Teriyaki Bowl
Ernest B.
Really enjoyed the teriyaki chicken and the gyoza. The white rice and veggies are good. Quality Japanese fast food. I'll venture forth again and try other menu items. Ordered online using the app and was able to pick up my order quickly.
Looking for something a little simple and different, then try Teriyaki Madness. My kids and I traveled from Charlotte,just to experience some new flavors and we were not disappointed.Kid-friendliness: They love the fork chopsticks combo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki Bowl
Mike M
I had the spicy chicken terraki. I had a little spice, not a lot. But that's ok. There was very little broccoli in the veggies. Meat portion was ok for regular size. Combo with drink and egg roll added almost $4 more! The eggroll was good...but next time I'll skip combo and just get the bowl to go. Good but nearly $16 with noodle upgrade and combo and tax. I know everything is pricy in Dec of 2023. I like the fork setup. The food did taste good though!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Teriyaki Bowl
Dakota H.
Staff was nice ! Ordered orange chicken & white rice. Felt the chicken didn't have enough sauce making the chicken dry. I ordered crab rangoon's, mid tasting, super small & looked like mini tacos. Won't be returning
Anne
I usually love this place. Last night I ordered a vegetable bowl to go. I was so disappointed when I got hame and had a bowl full of cabbage core. It was hard and inedible. I had to throw half of it in the garbage. So
Atmosphere: 4
Food: 2
Service: 4
Warren M.
Ordered two chicken teriyaki bowls with crab Rangoons that looked like some empanadas that was extremely disappointing despite the fact that this one of my favorite asian quick service restaurant chains. The teriyaki chicken was definitely missing the flavor and didn't resemble what it looked like on the app or advertised on the menu. The staff was pleasant and decor is clean but the food service definitely needs some work compared to the sister store in the south end of Charlotte. Im not sure if the cooking staff is aware since they only been open a couple of months but its not up to the standards that we expected.
I went in to have lunch today with my three children after church. I placed my order and receive my food. Everything was fine until two of my children found a hair in their food. I walked to the counter and told the cashier who then turned around and called the manager. The manager simply waved and kept on cooking. I sat down for a minute and then realized this is unacceptable. I return to counter and ask for manager for a second time. Manager never came out and Didn’t even apologize. Three cooks in the kitchen with hair out and no hairnets. I wasn’t looking for anything free just to bring it to the managers attention. But they are all young and don’t seem to care. Never eating there again.
Atmosphere: 3
Food: 4
Service: 1
Due to my craving I had high expectations but this dish didn’t hit the spot. Chicken was too chewy. I love orange chicken but this chicken didn’t taste well done. I ordered the spicy teriyaki chicken bowl, but wasn’t given the spicy. The fried rice was the best part.
Food: 2
Recommended dishes: Spicy Chicken Teriyaki Bowl
Fabulous new find! We got the orange chicken with fried rice and the spicy chicken teriyaki with noodles and a couple egg rolls. Everything was fantastic, very flavorful! Will definitely be back to try other dishes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken Bowl, Spicy Chicken Teriyaki Bowl
I'm going to give it to you straight--as always. This joint hasn't been open long but the demand is high! And there is a reason for that. It's called Teriyaki Madness--the thing people love but it's rarely brought up in conversation (Teriyaki, not madness). How often do you hear someone say, "Hey! Don't you love Teriyaki Chicken?" Does this happen at church? On a phone call? On the train? With the Uber driver? The answer is no. But we all love Teriyaki! At least 97.3% of us. I have only ordered the Chicken Teriyaki with Noodles (a little extra on pricing). The Chicken Teriyaki was great! The noodles were good but only because they somehow vibed with the Chicken. To put this in perspective, the Chicken Teriyaki was like MJ and the noodles were like Pippen. I'll try the Steak with Rice next time. Tbh, the prices are a little high, but I did order the noodles on the junior size to sample so not the best value, and the noodles cost extra. In other words, you don't want Chicken with Pippen. You want Chicken or Steak with Rice. Disclaimer: No offense to Scottie Pippen. He played a huge role in their championships. Overall, Teriyaki Madness is called Teriyaki Madness for a reason. If the noodles were great, it would be called Noodle Factory or Noodletasia or Wadoodle My Noodle. It's a when-in-Rome kind of thing. Never been to Rome but you know what I mean. If not, you can Google it. And the staff is great. They are not rude at all. A few of them might be shy but just be kind and they will open up. The staff is actually great. Recommended!
ordered food for the 47296483 time, i'm a big lover of Teriyaki Madness, but when i'm craving it and i want what i ordered and they screw it up and give me food that is nothing like i ordered, is just aggravating. it's not hard to read a ticket that says NOODLES. Such a let down
Absolutely amazing! We are new to the area and door dashed dinner from them. Their food is so good! It tasted fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken Bowl, Steak Teriyaki Bowl, Chicken Teriyaki Bowl
Underwhelming food & high prices. I've tried this place a couple of times & both times, disappointing. The actual teriyaki chicken is blah. The orange chicken is pretty good tasting, but the pieces are completely ununiform in size. The biggest issue I have though is the ratio of meat to rice/veggies, which is at best 1:3. And if you want a more even ratio, you have to pay extra. Also, I don't like how you can't split the side , like 1/2 rice 1/2 noodles but have to pay extra for a side of noodles. The employee taking my order was adamant about that. The noodles are sad -no mixed veggies cooked with it and came with a noticable big layer of grease at the bottom of the container. I would like to support this place, but they really gotta up their food quality & game.
Stopped here for dinner tonight and loved the food. We both had a teriyaki chicken bowl and the chicken was tender and cooked perfectly. We got plenty of food. We'll certainly be back.
So good! Everything tastes fresh and not frozen veggies :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Teriyaki Bowl
Really enjoyed the teriyaki chicken and the gyoza. The white rice and veggies are good. Quality Japanese fast food. I'll venture forth again and try other menu items. Ordered online using the app and was able to pick up my order quickly.
Restaurantji Recommends
Looking for something a little simple and different, then try Teriyaki Madness. My kids and I traveled from Charlotte,just to experience some new flavors and we were not disappointed.Kid-friendliness: They love the fork chopsticks combo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki Bowl
I had the spicy chicken terraki. I had a little spice, not a lot. But that's ok. There was very little broccoli in the veggies. Meat portion was ok for regular size. Combo with drink and egg roll added almost $4 more! The eggroll was good...but next time I'll skip combo and just get the bowl to go. Good but nearly $16 with noodle upgrade and combo and tax. I know everything is pricy in Dec of 2023. I like the fork setup. The food did taste good though!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Teriyaki Bowl
Staff was nice ! Ordered orange chicken & white rice. Felt the chicken didn't have enough sauce making the chicken dry. I ordered crab rangoon's, mid tasting, super small & looked like mini tacos. Won't be returning
I usually love this place. Last night I ordered a vegetable bowl to go. I was so disappointed when I got hame and had a bowl full of cabbage core. It was hard and inedible. I had to throw half of it in the garbage. So
Atmosphere: 4
Food: 2
Service: 4
Ordered two chicken teriyaki bowls with crab Rangoons that looked like some empanadas that was extremely disappointing despite the fact that this one of my favorite asian quick service restaurant chains. The teriyaki chicken was definitely missing the flavor and didn't resemble what it looked like on the app or advertised on the menu. The staff was pleasant and decor is clean but the food service definitely needs some work compared to the sister store in the south end of Charlotte. Im not sure if the cooking staff is aware since they only been open a couple of months but its not up to the standards that we expected.