After wasting our time submitting a review on online a Jimmie johns we get an automated message saying the store are individually owned and they never contacted us so now instead of just being pissed at the Morehead city Jimmie johns I'm never going to any other Jimmie johns. Over labor day weekend me and my wife split a gargantuan. Well after a couple bites my wife pulls a hair about a foot long out of her sub with lettuce and tomato still attached and looks over at the counter and gets the attention of multiple employees and the one who made the sandwich laughs and goes oops my bad want me to remake your sandwich. My wife was so glossed out we just left.
Atmosphere: 1
Food: 1
Service: 1
Natalie Meeks
We got there right after they opened at 11am, Once walking in there was a child laying in a booth with it a blanket and food watch a tablet. Kinda weird since no parents were around, we did our order and the girl didn't really know what she was doing taking our order. Didn't have a pen for me to sign our receipt so she gave me a marker. We didn't even get our drink cups my husband had to get them. Once we got our food we realized we forgot to ask for pickles, so my husband went up to ask for some since we forgot to ask for them being distracted with a child yelling for his mom to fix his tablet. They told us we had to purchase pickles for our sandwiches which pickles are supposed to be free. Didn't seem like this store is ran correctly, definitely not going back here again. Worst experience ever.
Atmosphere: 1
Food: 3
Service: 1
Kim Smith
Glad I read the reviews before I wasted my money
Stapleton Family
Dead slow in here but took like 10 minutes to make our two subs ? Granted he was trying to teach the new guy but dang, so much for freaky fast. Plus the new guy had a mop of hair all in front of his face hanging over our subs ? Yummy. Love some hairy subs. What a joke. Won’t be coming back here.
Julie Brooks
Ordered delivery at 7:50p.m. At 8:50 p.m. we received a phone call telling us they forgot to call but voided our order because their delivery driver left early. They never even gave us a chance to have the order made for pickup. Calling manager in the morning because their customer service is seriously lacking and the caller was rude. Won't order from them again.
Service: 1
KENNETH ASH
Expensive and limited menu
Atmosphere: 3
Food: 3
Service: 5
Kimberly Roberts
Cashier had her child behind where the food was being prepared child was crying while cashier trying to wait on customers
Atmosphere: 1
Food: 4
Service: 4
Charles Randall
Awful. Went to location at 8:26 pm. Online it says they close at 9:00 pm. Employee was mopping the floor. Saw us coming up and locked the door, shut the lights off, and walked to the back. Will never go there again! If you are open till 9:00 pm I would suggest staying open. If not, maybe change your times to reflect your actual hours.
Tom Bowen
Great sandwich made quickly and with a smile.
Parking: Never a parking problem
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Ham & Provolone
Corey Cradle
Ordered a giant #2 with double bacon 03/30. The sandwich in my togo order had not one piece of bacon. Called several times and no answer. Just unacceptable. The extra bacon I did not receive was $8 alone.
This location is awesome. Super friendly staff. Very accommodating to my kids. Very much appreciate the service and as always the great food. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
T
Ordered at 1:56 pm and it was 2:43 before it was out for delivery. Called the stores after waiting 15 minutes (just expected the whole freaky fast I suppose) they were waiting for the "chicken to thaw out". I guess failure to prepare really does mean prepare to fail. Food is decent, just be prepared to wait. Eating in or ordering. Definitely not fast food by any means.
Food: 2
Service: 1
Hello Sunshine
My reason for giving this store 5 stars is because of their exceptional customer service. I contacted the store to see if they were able to deliver food to my son at wrestling tournament. I was running late and I still had over hour drive. I wanted him have a healthy sandwich. When I called they were happy to assist me. Although, I was able make it to the store and order the sandwich I was appreciative of their support! My son had the absolute pleasure of trying the Turkey Bacon Sandwich combo at Jimmy John's, and he can't stop raving about it. The service was fast, and the staff was friendly. They spoke to me as I was leaving the store! Kudos to Jimmy John's!! I'll definitely be back to this store location in the future❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 9-Grain Wheat Bread
Susan Case
There is an employee who brings her baby to work with her every day. The baby is near the kitchen, sometimes in the kitchen. It is annoy to have to listen to a baby crying, not to mention it seems like this is probably a health code violation. I will not be returning.
After wasting our time submitting a review on online a Jimmie johns we get an automated message saying the store are individually owned and they never contacted us so now instead of just being pissed at the Morehead city Jimmie johns I'm never going to any other Jimmie johns. Over labor day weekend me and my wife split a gargantuan. Well after a couple bites my wife pulls a hair about a foot long out of her sub with lettuce and tomato still attached and looks over at the counter and gets the attention of multiple employees and the one who made the sandwich laughs and goes oops my bad want me to remake your sandwich. My wife was so glossed out we just left.
Atmosphere: 1
Food: 1
Service: 1
We got there right after they opened at 11am, Once walking in there was a child laying in a booth with it a blanket and food watch a tablet. Kinda weird since no parents were around, we did our order and the girl didn't really know what she was doing taking our order. Didn't have a pen for me to sign our receipt so she gave me a marker. We didn't even get our drink cups my husband had to get them. Once we got our food we realized we forgot to ask for pickles, so my husband went up to ask for some since we forgot to ask for them being distracted with a child yelling for his mom to fix his tablet. They told us we had to purchase pickles for our sandwiches which pickles are supposed to be free. Didn't seem like this store is ran correctly, definitely not going back here again. Worst experience ever.
Atmosphere: 1
Food: 3
Service: 1
Glad I read the reviews before I wasted my money
Dead slow in here but took like 10 minutes to make our two subs ? Granted he was trying to teach the new guy but dang, so much for freaky fast. Plus the new guy had a mop of hair all in front of his face hanging over our subs ? Yummy. Love some hairy subs. What a joke. Won’t be coming back here.
Ordered delivery at 7:50p.m. At 8:50 p.m. we received a phone call telling us they forgot to call but voided our order because their delivery driver left early. They never even gave us a chance to have the order made for pickup. Calling manager in the morning because their customer service is seriously lacking and the caller was rude. Won't order from them again.
Service: 1
Expensive and limited menu
Atmosphere: 3
Food: 3
Service: 5
Cashier had her child behind where the food was being prepared child was crying while cashier trying to wait on customers
Atmosphere: 1
Food: 4
Service: 4
Awful. Went to location at 8:26 pm. Online it says they close at 9:00 pm. Employee was mopping the floor. Saw us coming up and locked the door, shut the lights off, and walked to the back. Will never go there again! If you are open till 9:00 pm I would suggest staying open. If not, maybe change your times to reflect your actual hours.
Great sandwich made quickly and with a smile.
Parking: Never a parking problem
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Ham & Provolone
Ordered a giant #2 with double bacon 03/30. The sandwich in my togo order had not one piece of bacon. Called several times and no answer. Just unacceptable. The extra bacon I did not receive was $8 alone.
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
In a busy place but good
Food: 5
This location is awesome. Super friendly staff. Very accommodating to my kids. Very much appreciate the service and as always the great food. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Ordered at 1:56 pm and it was 2:43 before it was out for delivery. Called the stores after waiting 15 minutes (just expected the whole freaky fast I suppose) they were waiting for the "chicken to thaw out". I guess failure to prepare really does mean prepare to fail. Food is decent, just be prepared to wait. Eating in or ordering. Definitely not fast food by any means.
Food: 2
Service: 1
My reason for giving this store 5 stars is because of their exceptional customer service. I contacted the store to see if they were able to deliver food to my son at wrestling tournament. I was running late and I still had over hour drive. I wanted him have a healthy sandwich. When I called they were happy to assist me. Although, I was able make it to the store and order the sandwich I was appreciative of their support! My son had the absolute pleasure of trying the Turkey Bacon Sandwich combo at Jimmy John's, and he can't stop raving about it. The service was fast, and the staff was friendly. They spoke to me as I was leaving the store! Kudos to Jimmy John's!! I'll definitely be back to this store location in the future❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 9-Grain Wheat Bread
There is an employee who brings her baby to work with her every day. The baby is near the kitchen, sometimes in the kitchen. It is annoy to have to listen to a baby crying, not to mention it seems like this is probably a health code violation. I will not be returning.
Loading...