El Portal Mexican Grill

Ordered shrimp so tough and has no flavor only got one star and that 1 to many

Food: 1

Ordered food. Everything arrived cold and stale. Barely any meat on tacos and the torta was basically bread, onions, and cilantro. Rice was in a salsa container for each meals "side". $100 for 5 plates. 4 taco meals with 4 dry tacos each and a salsa container of rice. 1 torta made with a spoonful of onion and cilantro and a comical portion of "meat". Save your money. You're
better off going to McDonald's or Taco Bell.

Atmosphere: 1

Food: 1

Service: 1

I order a burrito that had alot of cheese and it was good at first, however whatever it was that I eat made me sick. I realized that whatever was in this burrito upset my stomach and quick got nausea and I threw up the entire meal. Would not recommend eating here EVER AGAIN.

Food: 1

Ehh, just mediocre. Chips were stale. Salsa wasn't good. Black beans had no flavor. Rice was good. Enchilada & burrito were both just ok. I won't go back.

Atmosphere: 4

Food: 3

Service: 4

No bueno!😡 Fajitas Tejanas was $17 for small portion with just 4 🍤 shrimps. Came out lukewarm, it's supposed to come out sizzling & steaming!!! Oily tortilla chips. Refried beans had a sheet of square mozzarella cheese on top, barely melted and waxy! Stomach started hurting, ran to bathroom, which stank and was filthy. Looked up to see their ceiling exhaust fan is covered in black thick dust! Imagine that circulating all around the restaurant. 😤

Atmosphere: 1

Food: 1

Service: 1

TNLU $0.10

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Chips & Salsa, Fajitas

Very bad service
Terrible service, I will never eat here again.

Good food the best in town

Soild restaurant, good service food is always good

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fajitas, Pollo Loco, Cheese Dip

I ordered steak fajitas with flour tortillas over the phone. I came to pick up lunch and gave a little tip. There were no tortillas in my bag. I made the mistake of trusting them to follow a simple order. Called the owner and he said oh sorry they made a mistake and they were too busy. Will not be ordering from them again

Food: 3

Service: 2

Recommended dishes: Guacamole

Food was good, but made me sick. The kind that wakes you up at 2 am. Will not eat here again. The tamales are listed as masa, seasoned meat wrapped in corn husk. These are disappointing as they are loaded with sauce, cheese and assuming chorizo.

Food: 1

Service: 5

Best Mexican food in Burke County.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Street Tacos, Cheese Dip, A C Tex, Elotes

***WORST CUSTOMER SERVICE*** After repeating our order 3 times, my husband and son’s food never came out when the rest of us were almost done eating… went to the manager about the situation and he didn’t even let my husband explain and rudely said we were here to cause problems. We then went to owner and she did the same thing of blaming us for our order not being correct. In reality this restaurant doesn’t even deserve a star when they should have been trying to get our food out to us(the paying customers) and apologizing for the rudeness of their staffs.

Atmosphere: 1

Food: 1

Service: 1

Kid-friendliness: Kids menu section is there

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Enchiladas Supremas, Fajitas, Vegetarian Fajitas

Decent place to eat. Not great, but acceptable.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: A C P Fajita, Guacamole, Salad, Fajitas, Cheese Dip