every time i come here it takes atleast 20 minutes to get my food, and it’s usually not even worth the wait. almost none of the workers speak english which makes ordering very difficult. the chicken is never ready to be serviced, and that makes no sense because this is a chicken place. overall this isn’t worth the wait, anger, OR the high prices. save your self the aggravation and go to chick-fli-a right next door. there they have almost no wait, it’s cheaper, the workers can communicate , have better quality food, and have a smile on there face the whole time.
Atmosphere: 3
Food: 2
Service: 1
Terrance
We stopped to dine in for some always great chicken. We were instantly greeted by Kayla and Dakota. They were multi tasking and still had time for a warm greeting. They promptly took our order, offered add ons and specials. Super Customer service. The food was awesome. Matt the cook didnt hold back, he is always at his best. No the service didny end there. They checked on us and made sure they said by. Wow they are a great team. We will be back real soon. Highly recommend this KFC.
Atmosphere: 5
Food: 5
Service: 5
Randy Hartrum
Ordered our food at a kiosk.Waited 40 minutes went to the counter. The gentleman said they never got the order which is funny because the people in front of us got their food and the people behind us. Then we waited another 15 minutes to get our food not impressed, definitely would fire that manager ask what they could do? To compensate us, they said nothing will never go to store G135187 again.
Atmosphere: 1
Food: 5
Service: 1
Mike Kuhn
There huge outside sign advertises their buffet however they don’t have a buffet. They haven’t had a buffet for five years and have no plans to ever offer it again. They couldn’t care less that this constitutes false advertising.
Donna Anderson
I Have only one thing to ask WHY IS IT SO COLD IN THERE ? You have to wear a coat to keep from freezing..
Atmosphere: 1
Food: 3
Service: 3
Wesley Cook
Very quick, and polite. I stop by here about once a week and its always very fast and pleasant experience.
Atmosphere: 4
Food: 4
Service: 5
Robbie Deaton
Stopped here to pick up a bucket of chicken and some sides for dinner. I don't often rate fast food restaurants unless I have a very good experience or a very poor one. This experience was exceptional compared to other KFCs. I ordered an 8 piece meal with all white meat and two sides and didn't have to wait long at all. Service was very friendly and fast and the food was excellent. Much more friendly and faster than Bojangles in the same town. We will definitely come back to this KFC.
Michael Barr
Sometimes the chicken tastes plan without salt or any seasoning.
Chicken is always great at KFC, service was great and the atmosphere was as expected in a KFC.
Sheryl McMillian
Pot pie was delicious
Atmosphere: 5
Food: 5
Service: 5
Kenny Johnson
Ordered chicken nuggets combo, cold, greasy, salty and overcooked. Fed the nuggets to my dog, threw away cold fries.
dewalt174u2
The Mount Airy KFC is always good food to pick up for a easy dinner night
Chasity Edwards
Terrible experience. I placed an online order. 2 chicken tender boxes with 2 sauces each. My husband ordered 2 pot pies. It was 7 pm. He was told they had no more pot pies available tonight?? Then when he got home, our food was ice cold, tough tenders like they'd been cooked all day and zero sauce for the tenders. I called and spoke with the manager. She saud her general manager would not let her do anything about it. So therefore, here is a google review on my money that was wasted tonight.
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
every time i come here it takes atleast 20 minutes to get my food, and it’s usually not even worth the wait. almost none of the workers speak english which makes ordering very difficult. the chicken is never ready to be serviced, and that makes no sense because this is a chicken place. overall this isn’t worth the wait, anger, OR the high prices. save your self the aggravation and go to chick-fli-a right next door. there they have almost no wait, it’s cheaper, the workers can communicate , have better quality food, and have a smile on there face the whole time.
Atmosphere: 3
Food: 2
Service: 1
We stopped to dine in for some always great chicken. We were instantly greeted by Kayla and Dakota. They were multi tasking and still had time for a warm greeting. They promptly took our order, offered add ons and specials. Super Customer service. The food was awesome. Matt the cook didnt hold back, he is always at his best. No the service didny end there. They checked on us and made sure they said by. Wow they are a great team. We will be back real soon. Highly recommend this KFC.
Atmosphere: 5
Food: 5
Service: 5
Ordered our food at a kiosk.Waited 40 minutes went to the counter. The gentleman said they never got the order which is funny because the people in front of us got their food and the people behind us. Then we waited another 15 minutes to get our food not impressed, definitely would fire that manager ask what they could do? To compensate us, they said nothing will never go to store G135187 again.
Atmosphere: 1
Food: 5
Service: 1
There huge outside sign advertises their buffet however they don’t have a buffet. They haven’t had a buffet for five years and have no plans to ever offer it again. They couldn’t care less that this constitutes false advertising.
I Have only one thing to ask WHY IS IT SO COLD IN THERE ? You have to wear a coat to keep from freezing..
Atmosphere: 1
Food: 3
Service: 3
Very quick, and polite. I stop by here about once a week and its always very fast and pleasant experience.
Atmosphere: 4
Food: 4
Service: 5
Stopped here to pick up a bucket of chicken and some sides for dinner. I don't often rate fast food restaurants unless I have a very good experience or a very poor one. This experience was exceptional compared to other KFCs. I ordered an 8 piece meal with all white meat and two sides and didn't have to wait long at all. Service was very friendly and fast and the food was excellent. Much more friendly and faster than Bojangles in the same town. We will definitely come back to this KFC.
Sometimes the chicken tastes plan without salt or any seasoning.
Chicken Livers are back. Delicious!
Restaurantji Recommends
Chicken is always great at KFC, service was great and the atmosphere was as expected in a KFC.
Pot pie was delicious
Atmosphere: 5
Food: 5
Service: 5
Ordered chicken nuggets combo, cold, greasy, salty and overcooked. Fed the nuggets to my dog, threw away cold fries.
The Mount Airy KFC is always good food to pick up for a easy dinner night
Terrible experience. I placed an online order. 2 chicken tender boxes with 2 sauces each. My husband ordered 2 pot pies. It was 7 pm. He was told they had no more pot pies available tonight?? Then when he got home, our food was ice cold, tough tenders like they'd been cooked all day and zero sauce for the tenders. I called and spoke with the manager. She saud her general manager would not let her do anything about it. So therefore, here is a google review on my money that was wasted tonight.
Atmosphere: 1
Food: 1
Service: 1
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