Pizza Hut
349 S Andy Griffith Pkwy, Mt Airy
(336) 789-9999
Recent Reviews
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Awesome in Mt airy. Kids arcade is fun for my 4 year old, he absolutely loves it and the cheese sticks can't be beat.
Atmosphere: 4
Food: 5
Service: 3
The wait staff, that consisted of one young waitress, who was, very inexperienced and not enthusiastic about her, what I would guess to be her first job but not interested in learning why she isn't making any if at all, tips. The tables were dirty from lack of wiping them down. This week from the previous day's. The salad bar was decent considering every time that door opens, dirt,germs and everything thing else that blows in, is directly in line of the 2 sided salad bar. We had to ask more than once for alot of thing's. Such as, ya know, the items you are generally given upon arrival and being seated at an establishment that serves food. Napkins, silverware, refills etc etc
The only decent thing in the place, within eye view was some hot guy that put the pizzas in the oven and took them out of the oven.
Lousy
Atmosphere: 1
Food: 1
Service: 1
Terrible Experience – Avoid This Location
We were stranded for the night after our semi truck broke down, so we relied on Pizza Hut delivery. Huge mistake. The pizza we received was raw and part of our order was completely missing. After realizing this, we tried calling the store — and it’s been a nightmare. The location is completely unreachable. I’ve been on hold for almost an hour with no answer and no help.
When you’re stuck on the road and counting on food delivery, this level of service is unacceptable. Uneatible, undercooked food, missing items, and zero customer support. Worst experience ever. I won’t be ordering from this Pizza Hut again.
Food: 1
Service: 1
I dont give bad reviews often but being put on hold having enough time to drive fron welcome nc to your location and still not have anyone pic up the phone is ridiculous then, when you get to the store you're told that the only people that can pick up the phone are servers who are both outside currently smoking in their nissan altima this is just absolutely ridiculous please feel free to contact me i would love to have a conversation or a discussion about this
Love Pizza Hut pizza and service is great. Order is always ready when it's supposed to be. My only feedback is that I think the pan pizza is always undercooked. It would be great if you could check your cooking time calibration. Thanks.
Atmosphere: 4
Food: 4
Service: 5
Best pizza hut I've ever been to. Was extremely clean and the staff was very friendly.
Recommended dishes: Supreme Pizza
Pizza was great, service was very friendly
Atmosphere: 4
Food: 4
Service: 4
awfull service was 2 hours waiting for a pizza and was serve cold
The customer on the night shift is non-existent. They're all drama ridden drama loving immature kids t he are unsupervised. They have no respect, no manners and especially no experience in customer service. Every time we go there it's a bunch of drama going on in the kitchen and arguing and crying amongst the employees so therefore ofc our orders are never correct. Absolutely will not be returning to this store again.
Great place for friends to get together and enjoy a good meal
Restaurantji Recommends
The food was GD and hot when we got it!
What a HORRIBLE experience at Pizza Hut on Christmas Eve. We waited for 20 min in the drive thru line and I eventually went inside because the app said my food was ready. It was another 10 min inside before anyone even helped me and when she finally found my order, I had to wait another 5 min for her to MAKE THE SALAD that I had ordered. It was a horrible experience and I doubt I will go back. How very disappointing!
I was waiting on my order inside and it was almost a hour then it was cold
Atmosphere: 4
Food: 3
Service: 3
We had 25 people in our group waitress was lazy unorganized and had no clue what she was doing , bringing us dirty to go boxes , no refills no silverware , no plates , and then I was the only one in the group that got no food and when I asked where my food was and she looked at me like I was crazy and then she comes back and she forgot to put the order in .
Atmosphere: 1
Food: 1
Service: 1
Well been waiting on food on Friday night for almost an 1 1/2 hrs…… no food in sight…. Take out orders leaving but dining room is full and few are eating. Messed up our movie plans. Waitress is sweet but seriously doubt I will come back anytime soon. Do better!!
Service: 1
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