Pizza Hut
349 N Andy Griffith Pkwy, Mt Airy
(336) 789-9999
Recent Reviews
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awfull service was 2 hours waiting for a pizza and was serve cold
The customer on the night shift is non-existent. They're all drama ridden drama loving immature kids t he are unsupervised. They have no respect, no manners and especially no experience in customer service. Every time we go there it's a bunch of drama going on in the kitchen and arguing and crying amongst the employees so therefore ofc our orders are never correct. Absolutely will not be returning to this store again.
Great place for friends to get together and enjoy a good meal
The food was GD and hot when we got it!
What a HORRIBLE experience at Pizza Hut on Christmas Eve. We waited for 20 min in the drive thru line and I eventually went inside because the app said my food was ready. It was another 10 min inside before anyone even helped me and when she finally found my order, I had to wait another 5 min for her to MAKE THE SALAD that I had ordered. It was a horrible experience and I doubt I will go back. How very disappointing!
I was waiting on my order inside and it was almost a hour then it was cold
Atmosphere: 4
Food: 3
Service: 3
We had 25 people in our group waitress was lazy unorganized and had no clue what she was doing , bringing us dirty to go boxes , no refills no silverware , no plates , and then I was the only one in the group that got no food and when I asked where my food was and she looked at me like I was crazy and then she comes back and she forgot to put the order in .
Atmosphere: 1
Food: 1
Service: 1
Well been waiting on food on Friday night for almost an 1 1/2 hrs…… no food in sight…. Take out orders leaving but dining room is full and few are eating. Messed up our movie plans. Waitress is sweet but seriously doubt I will come back anytime soon. Do better!!
Service: 1
Called to place an order and was put on hold then hung up on. Called back and when I told the next person what happened he said not a problem and put me on hold. A third person comes on the line and I explained what happened she said ok sooo. When I told her there was no apology from any of the people and I would take my business elsewhere she said ok and hung up. All 3 people were so rude and unprofessional.
Service: 1
Horrible! Wish I could leave 0 Stars! We went into dining room and we were the only 2 customers in the entire place. Sat there for 15 minutes and no one came to our table. Staff ignored us and standing around talking and completely ignored us being there. Also, some employee was picking stuff off the salad bar and tasting it with their bare hands. After waiting for over 15 minutes we got up and left and no one said anything to us or offered to apologize. Won't go back anymore! Pizza Hut has always been our choice for pizza, but not at this location. This is terrible!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
1 star because you can't give them a 0. Food was burnt so had to recook service was rude and took for ever and I called my order in for carry out. I placed my order was told 15 min went in to get my food and was not ready waited another 20 mind was told they burnt and had to make more didn't offer to compensate or even apologize. This place has went way down hill. Save your money and time. And go some where else. I went on sept.29.24. At 4:00
Atmosphere: 1
Food: 1
Service: 1
Waitresses worked with me for a better pricing on my take out order.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Supreme Pizza
I'm not one to usually complain about much but the service here was terrible the last time I tried to get food. I ordered from the app showed up after app says it's done, drive through said it was still in the oven and I needed to wait a few minutes. Drove around again for them to leave me sitting and a line to form just to have them tell me they couldn't find it and to drive around so they could help the others in the line. Drove around again waited another probably 10 minutes in drive through for them to come back and tell me that hadn't even put it in the oven yet. I just told them to not bother and went elsewhere for food. Wasted 40 minutes of my time.
I WENT IN WITH HASITATION AFTER READING REVIEWS FROM THE PAST BUT THEY WERE OLD ONES. I EXPECTED THE WORST. BUT AFTER GOING ON FRIDAY forTHE LUNCH I WAS PLESLENTLY SURISPIZED. THE RESTAURANT WAS VERY CLEAN AND DIDN'T LOOK WORN OR DATED. THE SALAD BAR WAS FULL AND THE HOT BAR WAS BEING FILLED WITH PIZZA/PASTA AND BREADS.HAD A NICE VARITY OF PIZZAS COMING OUT.WAIT STAFF WAS SHOT HANDED BUT SEEMED TO BE KEEPING UP. I WAS TRULY SUSPRIZED. I GUESS THATS WHY I HAVE HELD OFF GOING FOR SO LONG. DIDN'T WANT TO BE DISAPPOINTED. THE KITCHEN STAFF WERE HARD AT WORK. GOOD JOB TO ALL AND I'LL BE BACK MUCH SOONER NEXT TIME. I JUST WISH THEY WOULD HAVE HAD SOME SOUP ON THE BAR WOULD HAVE HIT THE SPOT.
Parking: Plenty of room.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Cinnamon Sticks
Disgusting building. Look on the outside at the drive thru when u go thru it 🤢
Atmosphere: 1
Food: 5
Service: 1
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