Did a mobile order ahead still took 20 minutes for four drinks only and he was so extremely rude and disrespectful to us .
Atmosphere: 1
Service: 1
Deb Stoll
Specials advertised for $1.99 on sign. Single deluxe cheeseburger but she states its not available but we can get the double deluxe cheeseburgerš so we are asking questions so we could do an order,trust me no other cars were there, and she says rudely...just push the button again when u are ready. We were in progress of trying to order. I said lets just leave. Go somewhere else where business is appreciated! So here we are Trying out Bonzers who seem to appreciate our business.
Atmosphere: 1
Food: 1
Service: 1
Andy Miller
I pulled into a stall and pressed the red call button to place an order. The screen said āOne moment,ā so we waitedā¦ and waited. After 8ā10 minutes, the message disappeared completely, and no one ever greeted us. I pressed the button againāstill nothing. It wasnāt even that busy, so Iām not sure what the issue was. We eventually just left. Disappointing experience.
Service: 1
Jim Walley
We pulled up and pushed to order and were told 15-20 minutes to order. Waited 10 minutes and watched 5-8 cars go through drive through and multiple mobile orders being picked up. Donāt go here!!! Unless you want to wait forever!!! We left and went to another place that weāre happy to see us and service was better and got our food quickly. Great job Snow Bird burger and cones.
Service: 1
Summer Sanderlin
This Sonic is a joke. Thereās only ever just a few employees working, so the drive thru line is always terribly long. If you pull up to order, they usually ask if youāre here for a pickup and if not itāll sometimes be a 15-20 minute wait for āfastā food. Iāve called and hit the red button for my pickup orderā¦ but havenāt been helped yet, and Iāve been here over 20 minutes. If they didnāt already have the money for the order I definitely would have left. Do better and hire more people or close the doors.
Atmosphere: 1
Food: 3
Service: 1
Rie
If you need food quickly for your family this is not the place to stop! I've been to this location numerous times each time thinking maybe they were short-staffed the last time but no it is still very slow no matter how many people are working. I pull in hit the button and wait for over 10 minutes then the thing on the screen saying we will be with you disappears but the car that pulled in 5 minutes after me hits the button and they get served after 2 minutes. I place an online order I wait until 5 minutes after it says my order will be ready and I hit the button still no response after 7 minutes of waiting I go through the drive-thru to let them know I'm there. I am rudely informed they are short staffed, I get that and I understand but that's not an excuse for not answering a call button and saying we will be with you shortly. My food is handed to me and all I get is attitude from the employee like it's a big deal I ordered one bag of food. The food was good but the service doesn't even deserve the one star.
Atmosphere: 2
Food: 5
Service: 1
Sonia Karpoff
The service here is absolutely dreadful. I pressed the red button three times before anyone even acknowledged me, and when they finally did, they sounded annoyed that I dared to order. After waiting forever, no one gave me an update ā just silence. When my order finally came out, the carhop didnāt greet me, didnāt smile, didnāt even make eye contact ā just shoved the bag at me like they were doing me a favor. Iāve had friendlier service at the DMV. If youāre looking for fast, polite, or even halfway decent customer service, look anywhere but here.
Brian Saravia
Great service, kind and friendly. Order was exact šÆ
Rude employees, apparently it was public knowledge that they only had 3 employees and don't want to make food if it's a medium size order for a family. After 10 minutes without a word we had to go through the drive through to find out what was happening. Perhaps management training, employee training and costumer relations training isn't part of the Sonic restaurant values.
Atmosphere: 1
Food: 3
Service: 1
Dawn Lohmann Parker
I just went through the drive through, they were very busy and seemed understaffed. We had 3 cars ahead of us, and we only sat for about five minutes. When we got to the window, we got our food and drinks within a minute. Kudos to the night shift! We appreciate you!
Food: 5
Service: 5
Michael Smith
Worst operated sonic I've ever visited. Staff refused to serve us from the drive in stalls and made us use the drive through. Took more than 20 minutes from entering the parking lot to receiving our food. We were also overcharged by several dollars for a kids meal because they rang up each individual item instead of entering the meal. I love sonic, but am not likely to visit this one again.
Atmosphere: 1
Food: 4
Service: 1
Ethan Defenbaugh
Incompetent people. Always a long wait. Always having some issue there. Keep driving
Nice crew.
Atmosphere: 4
Food: 4
Service: 4
Left after waiting 8 minutes with no service
Atmosphere: 1
Food: 1
Service: 1
Did a mobile order ahead still took 20 minutes for four drinks only and he was so extremely rude and disrespectful to us .
Atmosphere: 1
Service: 1
Specials advertised for $1.99 on sign. Single deluxe cheeseburger but she states its not available but we can get the double deluxe cheeseburgerš so we are asking questions so we could do an order,trust me no other cars were there, and she says rudely...just push the button again when u are ready. We were in progress of trying to order. I said lets just leave. Go somewhere else where business is appreciated! So here we are Trying out Bonzers who seem to appreciate our business.
Atmosphere: 1
Food: 1
Service: 1
I pulled into a stall and pressed the red call button to place an order. The screen said āOne moment,ā so we waitedā¦ and waited. After 8ā10 minutes, the message disappeared completely, and no one ever greeted us. I pressed the button againāstill nothing. It wasnāt even that busy, so Iām not sure what the issue was. We eventually just left. Disappointing experience.
Service: 1
We pulled up and pushed to order and were told 15-20 minutes to order. Waited 10 minutes and watched 5-8 cars go through drive through and multiple mobile orders being picked up. Donāt go here!!! Unless you want to wait forever!!! We left and went to another place that weāre happy to see us and service was better and got our food quickly. Great job Snow Bird burger and cones.
Service: 1
This Sonic is a joke. Thereās only ever just a few employees working, so the drive thru line is always terribly long. If you pull up to order, they usually ask if youāre here for a pickup and if not itāll sometimes be a 15-20 minute wait for āfastā food. Iāve called and hit the red button for my pickup orderā¦ but havenāt been helped yet, and Iāve been here over 20 minutes. If they didnāt already have the money for the order I definitely would have left. Do better and hire more people or close the doors.
Atmosphere: 1
Food: 3
Service: 1
If you need food quickly for your family this is not the place to stop! I've been to this location numerous times each time thinking maybe they were short-staffed the last time but no it is still very slow no matter how many people are working. I pull in hit the button and wait for over 10 minutes then the thing on the screen saying we will be with you disappears but the car that pulled in 5 minutes after me hits the button and they get served after 2 minutes. I place an online order I wait until 5 minutes after it says my order will be ready and I hit the button still no response after 7 minutes of waiting I go through the drive-thru to let them know I'm there. I am rudely informed they are short staffed, I get that and I understand but that's not an excuse for not answering a call button and saying we will be with you shortly. My food is handed to me and all I get is attitude from the employee like it's a big deal I ordered one bag of food. The food was good but the service doesn't even deserve the one star.
Atmosphere: 2
Food: 5
Service: 1
The service here is absolutely dreadful. I pressed the red button three times before anyone even acknowledged me, and when they finally did, they sounded annoyed that I dared to order. After waiting forever, no one gave me an update ā just silence. When my order finally came out, the carhop didnāt greet me, didnāt smile, didnāt even make eye contact ā just shoved the bag at me like they were doing me a favor. Iāve had friendlier service at the DMV. If youāre looking for fast, polite, or even halfway decent customer service, look anywhere but here.
Great service, kind and friendly. Order was exact šÆ
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Good food and service was good
Rude employees, apparently it was public knowledge that they only had 3 employees and don't want to make food if it's a medium size order for a family. After 10 minutes without a word we had to go through the drive through to find out what was happening. Perhaps management training, employee training and costumer relations training isn't part of the Sonic restaurant values.
Atmosphere: 1
Food: 3
Service: 1
I just went through the drive through, they were very busy and seemed understaffed. We had 3 cars ahead of us, and we only sat for about five minutes. When we got to the window, we got our food and drinks within a minute. Kudos to the night shift! We appreciate you!
Food: 5
Service: 5
Worst operated sonic I've ever visited. Staff refused to serve us from the drive in stalls and made us use the drive through. Took more than 20 minutes from entering the parking lot to receiving our food. We were also overcharged by several dollars for a kids meal because they rang up each individual item instead of entering the meal. I love sonic, but am not likely to visit this one again.
Atmosphere: 1
Food: 4
Service: 1
Incompetent people. Always a long wait. Always having some issue there. Keep driving
Atmosphere: 1
Food: 1
Service: 1
Loading...