Applebee's Grill + Bar

The food was great, no doubt about that. We order appetizers, never got them. Instead, my kids entrees came out and my friend went to ask where the appetizers were and the server walked away ignoring him. We were never given silverware. Had to go up to the front get silverware and napkins for our table. Weren't given straws for the drinks. When finally addressing that we ordered appetizers she asked what we ordered and then went to the kitchen. She came back and said it was her bad after she brought our entrées out. I said forget it.
Worst experience ive ever had here. Our servers name was Donna G

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Bourbon Street Chicken & Shrimp, Burger and Fries

They have a new manager! Positive changes are being made.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: 2 for 25

Our original waitress was rude to us for no s reason and even went to her boss and said that me and my family threatened her which wasn’t the case.Lucky out next lady was nice and out food was made correctly or cording to the menu.

Atmosphere: 2

Food: 5

Service: 2

Ordered drinks after 20 minutes of waiting. Young server comes up visibly high on drugs. Wings were hard as a rock. 2 pieces of rubber celery with dirt on them. Ran out of my drink and waited another 15 minutes to get a refill. Actually took my cup. Will not be returning. Absolute joke of a restaurant.

Atmosphere: 2

Food: 1

Service: 1

My husband and I were very concerned about the visible dust, dirt, and cobwebs, We are building a home and we automatically notice the lighting in restaurants. Our light fixture was coated with a thick coat of dust including the hanging rod of the light fixture up to the shroud at the ceiling. My husband then noticed the ceiling vents were also coated with thick dust. We brought this to the floor manager's attention and his response was they pay for the filters to be changed. He did not address the dirt. He made excuses about himself working long hours. Bottom line is this location needs a top to bottom cleaning. Another concern was the ladies bathroom was really dirty. We had already placed our lunch order or we would have left. I'm sad to say that my husband's burger came out with the meat not cooked well enough for him to eat. We brought it to our server's attention. She took it back to be cooked further. After an extended period of waiting she brought the burger to our table; it was still not cooked well. We expressed our disappointment, the server said she would notify the server. She brought our ticket with no adjustment. We simply paid our ticket and left. The date of our visit was 01-23-25 Time: 03:23PM Check # 9138-923464. Total bill was $32.00 including our tip.

Atmosphere: 1

Food: 1

Service: 1

If I could give this place a zero I would, decide to eat at Applebee's tonight and when I tell you it was the worst service ever. We waited over 30 minutes to be seated and after waiting customers at another table basically told us to grab a seat due to lack of staff. Once seated only one waiter came up to us and told us it would be a couple of minutes and never came back to the table at all. Imagine sitting at a table with no menus and no silverware. The people at the bar were very intoxicated and kept getting up going into the kitchen to laugh and joke with the cooks. Eventually I got up and went to the bar to try and get service and I asked the bartender hey are you guys gonna take my order, like where is your staff at. The waiter looks at me and tells me that's a good question and shoots off into the kitchen a with an attitude. Next all we hear is yelling in the kitchen. Magically a waiter appears and tells us I don't have this section so that's why you didn't receive service. I than looked at the waiter and explained to him im leaving and never coming back here again.

Atmosphere: 1

Food: 1

Service: 1

WRONG FOOD ORDER ALL THE TIME. IT'S FAST FOOD,HOW HARD CAN IT BE??? 1/10/25

Food: 1

Service: 1

food was horrible, very bland. portions were too small for how expensive it was for one dish. school food tastes better than the food at this applebee’s!! even then the broccoli chicken alfredo dish tasted exactly like the same meal in high school. would not recommend at all.

Atmosphere: 2

Food: 1

Service: 2

Walked in, was asked to sit and wait to be seated (there were two other pairs who were already waiting) 10 MINUTES LATER the first people were sat, we left.....did I mention this was lunchtime?

Service: 1

It's a good place to stop if you have time and you are not in a rush. Food is good. Last few times I have been there, it's been a problem with manager and new staff. Service was not great even with the manager batting the ball.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Burger and Fries

Food was pretty good! Kind of salty though, but to each their own. My main complaint was , sitting in the booth area inside closest to the highway, if you look up at the ceiling it’s disgusting. It looks like carpet is growing all over the ceiling . Stopped eating as soon as we saw it because we were thinking what if all that fell in our food? Not sure how yall got a 92 sanitation rating with this going on..

Atmosphere: 2

Food: 3

Service: 5

Didn’t get food, no hostess available. Dirty tables, a customer was clearing tables saying they were short staffed. No one greeted or spoke to us when we came in. They did tell the large party that it would be an hour before they could seat them and walked away.

Atmosphere: 1

Service: 1

I’ve been in the restaurant industry for 26 years and this is the first time I’ve felt the need to post a review. We waited 26 minutes for 2 martini’s and over 30 minutes for spinach dip that was cold upon arrival. The app came out with the entrees which is not what we wanted ideally. I bartend/serve/manage so I understand it gets busy and things happen. I also get that it’s Applebee’s so it’s somewhat expected. I’ve just never waited so long for a drink/app(that they just microwave) in my life! I would advise you stay away from this location.

Atmosphere: 1

Food: 1

Service: 1

32 minutes to get a drink. Appetizer took 37 min came out at the same time as the entrees. Thats how the tomato and onion came on my burger that needed to eaten with a fork and knife. I don’t expect a lot out of Applebees but it was trash.

Atmosphere: 1

Food: 1

Service: 1

Went here on Friday Dec 6 at 3 pm. Right off the bat our server had an attitude. We told him to give us a minute to order our drinks and then it took awhile for him to come back. We (2 people) ordered a burger and fries. Waited about 35-40 minutes on our food and not once did he come back to check on us. People that came in several minutes after us got their food in a matter of minutes. We got up and left. This man needs to get another job !! They weren't even busy! Not a good way to run a business! Will never go back!!!