KFC

1512 US-70, New Bern
(252) 636-1906

Recent Reviews

Mitchell Lilley

Rude. Drink was hot chicken sandwich was freezer burnt do not recommend eating here this is the 2nd time I've had a problem.

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Crispy Colonel Sandwich

Bill Griffin

Terrible terrible terrible place to eat..... They don't know the difference between a breast and a thigh.... Smfh.... And don't even think about calling the manager.... What a joke

Don Kuhlman

Clean store hot food' fast service!! Tina is very polite

Atmosphere: 5

Food: 5

Service: 5

Mayra Vazquez

The chicken was really good The cashier very friendly .I tell him I don't eat KFC, because we're I come the chicken they make is really bad ,he say try and let me know how is it, really Good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 PC Chicken Box

Ashley

I have never experienced a fast food service in the manner I have with them. I wish I could give them zero stars. KFC will never have to worry about my business. The employees, store and regional manners have no customer service training. They don’t train their employees on what to do if a manager is not present. They steal your care information so don’t pay with a debit card. I’m out $40 because they refuse to put the right food in the box. It’s fast food, same items everyday. Employee took 10 minutes in the drive through just to take my order, there was no one else in line. I was polite and understanding until I checked my food and noticed it was wrong. When I went inside to notify them I got nothing but attitude so I requested a refund. She proceeded to take her time assisting. When she finally did, she actually charged my card again instead of refunding the original amount. (Which I did not notice until I was about to pull off and decided to check my bank account) She then asked for me to fill out a form to get the refund. So how is it that you are able to issue the refund then turn around and ask to fill out a form to get my money back. I refused. When I noticed she charged my card I asked to speak to manager. She called him in the phone and I was explaining the situation all I could hear was laughter in the background. I’m glad I did go inside because I never noticed how disgusting it looked inside. Always check sanitation grades on these places. I emailed corporate and they have yet to respond to me.

Atmosphere: 1

Food: 1

Service: 1

Amy Cahoon

Called to make an order to go but nobody answered the phone. Went to the drive thru and made an order and they didn't have all the chicken I wanted. Had to wait. That was the whole reason I wanted to call in.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fried Chicken

Melissa Murphy

Our 5 piece Tender Big Box had 4 tenders. The sweet tea is sour. Either the tea urns are dirty, or it has set in a metal tea urn or container for a few days. And the biscuits were as hard as a rock.

Food: 1

Service: 4

Matthew Cater

Can't get orders right Rude people all the way around. They need to go home and stay there.

Hrlcs Mrlcs

Food was cold, floors were all wet and slippery, they got our order wrong.

Atmosphere: 1

Food: 1

Service: 1

Steven Hooper

Good chicken pie but the chicken pieces need a lot to be

Atmosphere: 5

Food: 4

Service: 5

Isabel B.

Our fries and Mac n cheese were cold, the ketchup packets were covered in syrup and there was an employee sleeping in the dining area. Won't be coming back here.

Hubert Buck

Out of half of what we ordered. Process of getting a refund was more time consuming than buying a new car or

Atmosphere: 1

Food: 1

Service: 1

Alex Ur mom

Every single time we go heres workers are extremely

Atmosphere: 1

Food: 3

Service: 1

Jeff Fleming

Went through the drive thru earlier this week. The chicken was definitely overcooked and had a burnt taste. The sweet tea was questionable and the fry’s were not good. Before the pandemic we enjoyed the lunch buffet here at KFC.

Atmosphere: 3

Food: 3

Service: 3

Sunshine Hernandez

The tea was way too sweet. It was like would you like a little tea with your sugar, lol ? ?

Service: 3

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