Mario's Pizza New Bern

The best pizza is the best Italian food

I waited a while after coming here to post this so I wouldn't get the poor employee at the counter in trouble.

The food here is delicious. After overhearing an irate woman shouting at the staff behind the counter, however, I discovered through their conversation that tips given to workers in the restaurant don't go to them, but that the owner keeps them all.

Having worked in a similar situation in the past, I won't be back. If I tip someone for their service, the money should go to them - not the person I had no interaction with.

Atmosphere: 1

Food: 5

Service: 3

Awesome New York Style pizza. Really hit the spot for the whole family.

Kid-friendliness: Claw machine and very friendly towards my kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

Food is good but the bigger white lady running the register was unnecessarily rude.

Atmosphere: 4

Food: 2

Service: 1

Everything about this place was great.
I'll definitely be going back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Knots, Pepperoni Pizza

The pizza had a generous portion of toppings but not much sauce and very soggy. Perhaps a plain cheese pizza would be better. The hot Italian sub was good. The biggest issue that I had with this order is the fact that they buried the ranch dressing under the wings. I have no idea why they didn’t just place the ranch packet in the carry-out bag!

Recommended dishes: Italian

Phone order and service easy (good attitude). 25min from order to pick-up. However, upon pick up/ payment the first thing you notice is the phone service doesn’t match the ACTUAL customer service (very uninviting). We ordered a large cheese pizza 4/10, and a Philly cheese steak pizza 5/10. Taste was wasn’t terrible, just not that good. The cheese on both pizza’s tasted cheap and processed. I left a 15% tip being generous (card purchases have no choice but to see this option as soon as the transaction is ran), but I’m still wondering why? It was a pick up order?!? Yes, i could’ve selected “no tip”, but would the result be judgement on the next order?!? I guess I’ll never know.

Atmosphere: 1

Food: 3

Service: 1

my favorite pizza place on baby jesus🔥

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Reccomended.

Atmosphere: 5

Food: 5

Service: 5

Very good

Food: 5

Service: 5

Easily the BEST Italian place in NC. I love that I moved to New Bern but sad I only discovered this 2 months ago! Presentation, taste, quality and price all 10/10. Even the chicken parm was GREAT and the Sicilian is so good. (I’m from NY & pizza usually stinks down here)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Alfredo, Chicken Parm Pizza, Italian, Chicken Bacon Ranch Pizza

Great customer service from Jadyn!

Atmosphere: 5

Food: 4

Service: 5

Although the food was good in this location, I was surprised by the lack of service. What is the point of having a dine-in restaurant if you don't offer any dine-in services. They don't offer anything related to servicing you, refills, or even taking the food to your table. What's even funnier is that it even offers a tipping option for their store why would I do that when there's no service to provide a tip for.

Atmosphere: 1

Food: 4

Service: 1

Great NY style pizza with an excellent crust. Reasonable price.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: White Pizza

Visiting from out of town, came here based on Google reviews.....very disappointed.

The good.....

the garlic knots were decent. I liked how soft they were, but if you really like garlic, you will be disappointed. I don't love garlic, so I liked them. The fries were decent.

Now for the bad......

Service was mediocre.....no one was rude, but nor was it overflowing with cheerful hospitality. My meatballs had bone chips in them and a funky aftertaste. My friend's cheese pizza was slimy, floppy, and flavorless except for the charred flavor on the crust.

I don't like giving unfavorable reviews, but I felt the need to offer a reality check to other unsuspecting visitors who might be similarly misled by the glowing reviews on here.

Atmosphere: 3

Food: 2

Service: 2